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the breakfast was nice and everything in the hotel was maizing
Please let your guests know they don't sit dawn while having their breakfast
Room and good customer service at the reception
Picked this hotel for a transit stopover expecting to rest in the afternoon and leave around midnight for an early morning flight. Didn't go according to plan as loud music was blaring all afternoon and evening from the beach and from a function being held under a huge tent on the lawns of the hotel. Since the restful afternoon and evening had been ruined, went for dinner to the restaurant at around 8pm, ordered a soup and a main course, neither of which had been served an hour and a quarter later. A handful of diners, not more than 8, were present and the reason given was that the Chef was "very busy". Left the restaurant without eating and returned to my room after complaining to the night manager whose response was that he will report the incident to the GM. Upon checking out, the night clerk was unable to print a receipt for the payment made in the afternoon claiming that no payment had been made. All in all a most disappointing experience. Avoid staying here.
The workers were friendly and polite. Otherwise, very little else to like, really.
This hotel is deserted and seems to only rely on conferences for its existence. I finally found out why: despite its location (close to the lake, with promises of lake views, the view of the lake it obstructed; they play loud music, so if you're dreaming of afternoon naps, forget them! The restaurant only makes breakfast on order, as the hotel doesn't have enough people (there were only two of us, I think) to necessitate a buffet breakfast. The food is of average quality, and they sell cheap (poor quality) wine expensively. I like to meet new people to exchange travel experiences -- there were no people at this hotel, so I missed out on this!
Location...right on the beach! Food and bar on the beach were nice. Staff was excellent and friendly. The room was very nice. Close to the airport. The driver for my ride was very nice! He showed me where the president lives and other things along the way to the airport.
Could have used a refrigerator in my room. I may have been the only guest there, and it’s a large hotel. The shops in the hotel were empty, which is an indication they were not doing so well financially. The fee for the ride to the airport seemed unnecessary considering how close it is, but I understand people need to get paid. There are cheaper hotels with free shuttles, but they were not on the beach.
With a stay at Imperial Resort Beach Hotel in Entebbe, you'll be on the beach, just a 3-minute walk from Lake Victoria and within a 5-minute drive of Entebbe Golf Club. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 1,090 reviews
Things to know
- Friendly service
- Great view
- Delicious fish & seafood
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Most popular landmarks
- Entebbe Golf Club 1.1 km
- Ugandan Wildlife Education Centre 1.2 km
- Entebbe Botanical Garden 1.5 km
- Kitubulu Forest and Beach 4 km