Pros: LocationCons: Bed was awful. Two single beds joined together with awful uncomfortable mattresses and very dated bed clothes
Pros: Located near Santa Maria Novella train station. Breakfast consisted of mostly breads but the lady making the coffee was ultra helpful.Cons: Rooms were not as advertised-very simple, the TV only had a couple working channels, free wifi only worked in the reception room (when checking in). Drawers were broken (didn't bother storing anything) and the AC didn't work in the room even after asking
All good.Pros: Staff, very friendly and caring~ Great location!!!Cons: The couch at the entrance is too old.