Overview

Hotel Desirée

Via Fiume 20, 50123 Florence, Tuscany, Italy
+39 055 238 2382

S$ 128+

Overall guest ratings

7.9/10 Good
based on 726 reviews

Review highlights

  • 9.8
  • 9.5
  • 5.0
  • 4.3

Good to know

  • Train station is close
  • Friendly service

Nearby

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    About

    Located 4.6 mi (7.4 km) from the airport, Hotel Desirée features a rooftop terrace and puts you just a 5-minute drive from Santa Maria Novella Basilica and Museum. You can unwind with a drink at the bar/lounge, and free buffet breakfast is available daily between 7:30 AM and 9:30 AM. Rooms offer 24-hour room service, flat-screen TVs, and minibars.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Laundry service
    • Internet
    • Room service
    • No smoking
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 726 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good breakfast."
    • 6.6 "Average cleanliness."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 5.0 "Rooms are ok."
      2.3 "77% didn't like the uncomfortable beds."
      3.2 "For 68%, the rooms looked old."
      4.7 "Air conditioning was criticized by 53%."
      4.7 "53% had problems with the shower."
      1.5 "85% thought the tv was sub-standard."
      4.0 "60% criticized the small bathroom."
    • 4.3 "Not very comfortable."
      2.3 "77% didn't like the uncomfortable beds."
      4.7 "Air conditioning was criticized by 53%."
      4.0 "60% criticized the small bathroom."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    7.9 Good
    based on 319 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.8 "Good breakfast."
    • 6.6 "Average cleanliness."
    • 4.9 "Rooms are not good."
      2.3 "77% didn't like the uncomfortable beds."
      3.6 "64% thought they were poorly maintained."
      1.0 "90% thought the tv was sub-standard."
      3.1 "For 69%, the rooms looked old."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 4.4 "Not very comfortable."
      2.3 "77% didn't like the uncomfortable beds."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 3.9 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    based on 304 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.8 "Good breakfast."
    • 6.1 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 4.6 "Rooms are not good."
      2.3 "77% didn't like the uncomfortable beds."
      2.9 "For 71%, the rooms looked old."
      4.0 "60% found problems with the furniture."
      4.7 "53% had problems with the shower."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      2.3 "77% didn't like the uncomfortable beds."
    • 3.2 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    based on 101 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.1 "Breakfast is good."
    • 6.4 "Average cleanliness."
    • 5.0 "Rooms are ok."
    • 4.6 "Not very comfortable."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.5 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Train station is close"
    "Friendly service"
    data provided by TrustYou

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