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Hotel Esperanza

Via dell' Inferno 3, 50123 Florence, Tuscany, Italy
+39 055 213 773

S$ 57+

Overall guest ratings

7.7/10 Good
based on 850 reviews

Review highlights

  • 9.3
  • 9.0
  • 4.8
  • 3.9

Nearby

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    About

    With a stay at Hotel Esperanza, you'll be centrally located in Florence, steps from Santa Trinita Church and Palazzo Rucellai. This luxury hotel is close to Ponte Vecchio and Cathedral of Saint Mary of the Flower.

    Rooms

    Make yourself at home in one of the 11 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include express check-in, express check-out, and multilingual staff.

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    Hotels.com

    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • Storage available
    • Concierge service
    • No smoking
    • Bar/Lounge
    • Express check out
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 850 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.6 "Average value."
    • 6.4 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
      2.1 "79% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.5 "65% said rooms were small."
      2.1 "For 79%, the rooms looked old."
      1.9 "81% thought they were poorly maintained."
      1.7 "83% had problems with the shower."
      1.5 "85% criticized the small bathroom."
      3.1 "69% found problems with the furniture."
      4.2 "58% thought the tv was sub-standard."
    • 2.6 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
    • 2.6 "Food is inedible."
    • 0.9 "Terrible amenities."
      0.9 "91% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    7.7 Good
    based on 561 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 6.3 "Average value."
    • 5.9 "Breakfast is mediocre."
    • 4.8 "Internet is poor."
      1.9 "81% said the wifi quality was bad."
    • 4.5 "Not very comfortable."
      3.6 "64% said rooms were small."
      4.2 "58% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
    • 3.6 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      3.6 "64% said rooms were small."
      1.5 "85% had problems with the shower."
      2.2 "For 78%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      1.4 "86% criticized the small bathroom."
      4.1 "59% thought the tv was sub-standard."
    • 2.6 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
    • 2.2 "Food is inedible."
    View all review categories

    Overall rating

    8.0 Good
    based on 178 reviews
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Average value."
    • 4.8 "Not very comfortable."
      3.3 "67% said rooms were small."
      3.3 "Air conditioning was criticized by 67%."
      4.4 "56% thought it was too noisy."
    • 4.4 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      3.3 "67% said rooms were small."
      1.6 "For 84%, the rooms looked old."
      3.3 "Air conditioning was criticized by 67%."
    • 2.1 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 1.1 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories

    Overall rating

    8.0 Good
    based on 110 reviews
    • 9.3 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 7.0 "High value."
    • 6.6 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      3.0 "70% said rooms were small."
    • 3.9 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.0 "70% said rooms were small."
      2.2 "78% thought they were poorly maintained."
    • 2.9 "Horrible vibe."
    • 0.9 "Terrible amenities."
      0.8 "92% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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