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The Willow Hotel

228 Renfrew Street, Glasgow, G11 7HH, United Kingdom
+44 141 332 2332

S$ 52+

Overall guest ratings

5.9/10 OK
based on 1,108 reviews

Review highlights

  • 8.8
  • 6.5
  • 3.4
  • 2.4

Nearby

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    AMENITIES

    • Internet
    • Parking
    • 24 hour front desk
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    5.9 OK
    based on 1,108 reviews
    • 8.8 "Location is great."
      9.1 "City centre within easy reach, said 91%."
      9.3 "93% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Near to public transport, according to 91%."
      10.0 "100% thought it was easy to get to the train station."
      8.0 "80% liked the proximity to sightseeing."
    • 6.5 "Service is ok."
      6.3 "Only 63% thought the service was professional."
      6.7 "67% thought the management was tolerable."
    • 6.2 "Average value."
    • 5.2 "Breakfast is mediocre."
    • 3.4 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
      4.7 "53% said rooms were small."
      3.7 "63% thought it was too noisy."
      2.5 "75% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
    • 2.4 "Awful rooms."
      2.3 "77% said rooms were dirty."
      3.0 "70% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      4.7 "53% said rooms were small."
      1.0 "90% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      0.4 "96% found problems with the furniture."
      0.7 "For 93%, the rooms looked old."
      0.0 "100% thought the tv was sub-standard."
      3.8 "62% were unhappy with the view."
      2.5 "75% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
    • 2.3 "Generally quite dirty."
      2.3 "77% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      2.2 "78% thought it was rather dirty."
    • 2.0 "Food is inedible."
      0.0 "100% did not like the vegetable dishes."
      2.0 "80% said the pork dishes didn't taste good."
    • 1.6 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      0.0 "100% didn't like the unstylish hotel."
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    Overall rating

    5.7 OK
    based on 409 reviews
    • 9.0 "Terrific location."
      9.3 "City centre within easy reach, said 93%."
    • 6.6 "Service is ok."
      6.7 "Only 67% thought the service was professional."
    • 5.9 "Average value."
    • 5.2 "Breakfast is mediocre."
    • 2.7 "Quite uncomfortable."
      2.3 "77% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
    • 2.2 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.3 "87% said the bathroom was dirty."
      2.3 "77% thought it was rather dirty."
    • 2.1 "Food is inedible."
    • 1.7 "Awful rooms."
      1.2 "88% complained about the bathroom."
      2.3 "77% didn't like the uncomfortable beds."
      2.2 "78% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      1.3 "87% said the bathroom was dirty."
      0.6 "For 94%, the rooms looked old."
      1.5 "85% had problems with the shower."
      0.4 "96% found problems with the furniture."
    • 1.6 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
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    Overall rating

    6.1 Good
    based on 199 reviews
    • 8.7 "Location is great."
    • 6.6 "Service is ok."
    • 6.0 "Average value."
    • 4.9 "Breakfast is below average."
    • 3.4 "Not very comfortable."
      2.9 "71% didn't like the uncomfortable beds."
    • 2.2 "Awful rooms."
      2.1 "79% said rooms were dirty."
      2.9 "71% didn't like the uncomfortable beds."
      1.0 "90% complained about the bathroom."
      0.2 "98% thought they were poorly maintained."
      0.8 "92% said the bathroom was dirty."
      0.3 "97% found problems with the furniture."
      0.6 "For 94%, the rooms looked old."
    • 2.0 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 1.8 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
    View all review categories

    Overall rating

    5.9 OK
    based on 498 reviews
    • 8.6 "Location is great."
      9.1 "City centre within easy reach, said 91%."
    • 6.5 "Service is ok."
      5.8 "Only 58% thought the service was professional."
    • 6.3 "Average value."
    • 5.6 "Breakfast is mediocre."
    • 3.3 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      4.0 "60% said rooms were small."
      3.7 "63% thought it was too noisy."
    • 2.5 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
      2.2 "78% thought it was rather dirty."
    • 2.5 "Awful rooms."
      2.5 "75% said rooms were dirty."
      3.4 "66% didn't like the uncomfortable beds."
      1.1 "89% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      4.0 "60% said rooms were small."
      0.4 "96% found problems with the furniture."
      2.0 "80% had problems with the shower."
      0.7 "For 93%, the rooms looked old."
      0.8 "92% said the bathroom was dirty."
      4.3 "57% were unhappy with the view."
      0.0 "100% thought the tv was sub-standard."
    • 2.0 "Food is inedible."
    • 1.6 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
      0.0 "100% didn't like the unstylish hotel."
    View all review categories
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