Ha Long hotels

Pros: every experience was more than expected. I really recommend this cruise.

Cons: lounge quality

Pros: Staff, views

Cons: Drinks including water was overpriced

Pros: We were upgraded to Sealife Legend Cruise. Staff is excellent. They are very helpful and made us feel very welcomed. Room we had was very spacious with private Jacuzzi in the balcony overlooking Halong bay. Delicious, well presented food. Well organised trips to cave and kayaking. We really enjoyed our stay and we would definitely recommend this company.

Pros: We booked only two days before the journey and got contacted the day before the journey that they could upgrade us to vessel Sealife Legend, a five star vessel. The contact was via WhatsApp which was strange for me so I denied. Then they wrote that Huong Hai was on yearly inspection and they would upgrade us to the president suite on Sealife Legend. I did not believe it until we were in the presidents suite. The suite has officially 135 m2. Very comfortable bed, nice big bathroom with bathtub, shower, etc. the suite is on the front of the ship so you have your own terrace with a whirlpool which unfortunately did not work. The trip was very nice with enough time to relax, take pictures and enjoy the vessel. We went canooing which was nice, and swimming around the boat. Overall a very nice experience

Pros: Ha and Viet were absolutely amazing. Such great energy and genuinely happy people. The entire staff was so respectful and polite. The rooms were also very clean and spacious. Would recommend to anyone looking to do an overnight cruise in Halong bay.

Cons: Nothing ! Wish we were there longer.

Pros: Viet and his team were incredibly wonderful and we had the best two days we could have imagined. The boat (rooms, restaurant, deck, etc.) were spacious and open. It was our first overnight boat tour and we were a bit worried the program might be 'too touristic' for us. It wasn't at all. All activities were great and totally up to you if you want to participate or not. In the end, we loved everything about this trip - it was all truly amazing.

Cons: Nothing!

Pros: I don't know where to start. I just don't know if I have ever experienced a more perfect tour. Everything just worked so seamlessly and easily. Vied and his crew take you out on an unfortunately short vacation. After being shuttled to the reception point at the port where you are greeted by the staff and a drink while you're waiting you're shipped to the boat where the crew is giving you a very warm and special welcome. The overnight trip is well-timed with lots to do and much to eat. I have never experienced such an attentive and helpful staff. Every room gets their own table but when you're a solo traveler and you're caught enjoying a conversation on the sun deck with others they might just ask you if you would like to be seated together in the dining room where everything is already being arranged at that very instant. Of course if they overhear you talking to others about not liking seafood they'll bring an alternative to your table. The food is delicious, the atmosphere is warm and there is always a crew member smiling at you and open to any kind of question or request. Every team member has many jobs to do and I don't know when they are able to take a break. Therefore it remains unknown to me how they can keep up their efforts and attention to the customer. The rooms are just fantastic and of course so is the scenery. I could go on but you should experience all that by yourself.

Cons: Maybe at some point the music was a bit too loud in the dining room.

Pros: The rooms and hospitality of the staff was unparalleled.

Cons: :-) the choice of cocktails / drinks should be more. The breakfast can have more items as well.

Pros: The cruise was amazing, so beautiful and comfortable. Cruise Captain Tommy was lovely and so welcoming

Pros: The ship has less rooms which means there are fewer guests and you get your own personal space to take in the location.

Cons: Prices are a little exorbitant and can be possibly looked at. No WiFi is a bummer but I guess it’s the case with every cruise so it’s ok.

Pros: The staff's overal attitude was great.

Cons: nothing, all good

Pros: The cruise manager and crew are friendly and nice. The interior of the cruise has been refurbished and clean. Great schedule of right amount of relaxation and activities.

Cons: The food could be served better with the luxury branding.

Pros: Excellent staff, excellent food&breakfast, very clean (despite of the cockroach!) room, wonderful trip. I recommend.

Cons: They forced us to change the boat, telling us that there was a problem on the boat (looked like it was more a logistic problem, not enough passengers to make it profitable. And we found a cockroach in the bathroom, this should not be acceptable in this kind of trip.

Pros: The 2 days 1 night programme is the best way to experience the scenery of Halong Bay. The staff on the cruise took good care of everybody on the boat and all the activities are enjoyable.

Cons: Transfer to/from Hanoi (round trip) costs an additional US$40 per head. The bathroom has a little smell but tolerable.

Pros: Dry attentive staff.. very clean and lovely room

Cons: Very very overpriced. £280 for three meals (average quality) two 1 hour trip and n 40km slow sail. Very disappointed. Could have hired a private speed boat. Saw more stopped more and stayed in the best hotel in ha nong bay for half the price. Sorry but true. French couple and their children (circa £400) for the 5 of them, celebrating their 25th anniversary not even a free glass of wine let alone champagne for them. Felt embarrassed. Check out alternatives please!

Pros: We had a lovely trip to Halong Bay. The staff were lovely and really entertaining too. The room was comfortable and we had lots to do.

Cons: The shuttle bus takes longer than required - just be aware that there is a rest stop of 20-30 mins and coming home we had to wait around an hour for the bus to turn up. Not a deal breaker just after a jam packed itinerary you want to get going.

Pros: Excellent food and service! Highly recommended!

Pros: Great experience. Exceptional dining on board. Great personal customer service from crew. Very happy with our choice to use Aphrodite Cruise.

Pros: The feed you very well and are willing to cater to food restrictions. They bend over backwards to please you. The room are small and beautiful. This tour exceeded our expectations.

Cons: Communication on where our driver was to pick us up from the cruise ship

Pros: The staff was amazing. They made my visit in Halong Bay so good

Pros: We loved everything about this cruise - it definitely wasn’t what we expected but it was just so much more! The food was outstanding and the trip to the beach was perfect. Minh and his team were very helpful and had some great stories!

Cons: Nothing!

Pros: Was a great experience. The staff were great, especially Kang who made our New Year's eve the fun experience it was.

Cons: When I made the booking I had stated that my 1 daughter is vegan which seemed to cause some confusion on check in as we had to reconfirm what vegans can eat again. Consequently, the only thing she could eat at breakfast was dry white bread, until we requested some fruit - the same fruit she was served for desserts too. Lunch and dinner were ok. The carpets in the common areas outside the cabins need to be replaced as they are very shabby and dirty. There were also some very broken chairs on the top deck which couldn't be used!

Pros: Halong bay is beautiful

Cons: Got sick from food

Pros: we were on our own private island and the speedboat added to the experience. Rooms were spacious and we had a lovely view of the beach. Pool was a great place to relax and chill during the day. Breakfast were amazing with so many choices, I wish I had a huge appetite as I would have tried everything! Great value for money compared to UK hotels.

Cons: Nothing

Pros: The hotel architecture and facility since its located in the island

Cons: The Staff mostly can not speak english and dinner a bit pricely

Pros: Eveything was amazing canr fault it!

Cons: The price of food was steep

Pros: Maybe the least worst in the area but wouldn’t say it is a great hotel. There is no much choice in the area

Cons: Unfriendly staff, poor food, dirty and old rooms After having visited other properties in Vietnam, was really disappointed by this hotel which was pricey but not nice at all. Staff was unfriendly, couldn’t talk English and had zero willingness in smiling upon arrival. Room service really poor (they spilt sauce all over and didn’t event propose to bring clean towels). Food was so poor we couldn’t even eat it and nothing apart from the hotel to buy something. I would never go back and hotel need maintenance

Pros: Everything is great. Beautiful!!!

Cons: Nothing

Pros: Location.location.location.Best hotel in whole of Vietnam

Cons: cost of food and drinks

Pros: Breakfast has something for everyone.

Cons: Spa was a joke, example they didn't know what to do as a pedicure.. 3 bleeding toes even I complain during treatment. Staff English skills were poor, but they were polaid.

Pros: Everything was great!

Pros: The place itself it is just fenomenal and there is no words to describe it. The cruise staff was very helpfull, food was amazing, rooms were nice and clean.

Cons: Could have been a longer tour. 2d/1n actually took even less than a day as we started around 1pm and were back at 10am next morning.

Pros: Amazing food, hospitality, and just the right amount of activity and relaxation!

Pros: Luxurious and tasty food. Happy crew with great humor, well organized excursions.

Cons: Adding total 15% to the bill (vat & service) is a bit over the top on an already pricy menue in my opinion. Regarding the transfer from hotel to boat organized by Paradise Luxury Cruise. Comfy ride, better than expected. However, a lot of waiting.. 45 minutes from arriving to check in until boarding and TWO HOURS waiting on the way back from leaving the boat until pickup. Unacceptable when you are on holiday and want to enjoy it to the fullest when you have limited time. Felt like a scam and only purpose was to spend money in the shops. Bad ending on a otherwise great experience!

Pros: Gôod food, great staffs and great wonder place to discover

Pros: We had an upgrade to the luxury room. Great room with view in the tub~ heaps activities on board to keep u excited.

Pros: Not much to be honest. Ha Long Bay is beautiful but tourism like this has ruined it. Every sight is filled with swarms of people, the activities are highly controlled and sterile of any real enjoyment. You can’t swim in the bay except for 30 mins in a cordoned off area of a man made beach with the guests of 10 other ships so you’re basically in a sticky polluted suncreamed tourist soup. You can kayak sure, for about 20 mins again in a corderned off area. Want to explore a cave? Great?! But you’ll have to get up there at a glacial pace as you que all the way up the 600 steps to the top as Vietnamese and Chinese tourists for some reason try pushing past you constantly as if it’s going to get them there any faster. Food was okay, I actually found the Vietnamese food served at lunch to be pretty poor quality and I ended up not eating much of my plate which is odd for me as I love Vietnamese food. It had a strange flavour. The western food in the evening was quite nice and I liked that breakfast included grilled tomatoes and beans.

Cons: Room smelt of damp Bed was rock solid Drinks are 4x more expensive than on the shore The staff were so unhelpful they ruined the trip and we left a day early. We booked a 2 day 3 night trip and were happy with the itinerary which said our second day would be spent exploring various caves and islands etc on our own without the 1 night people. After dinner the ship manager came over to us and explained we wouldn’t be doing that but instead would be taking a boat to the market in Ha Long and would spend the morning there before coming back to port and meeting the new passengers then we would repeat everything we did on the first day again. We told her we had spent money to be in the bay on a boat not at a market and that we didn’t want to see the same sights all over again. We spent hours speaking to her about this, mainly because she wouldn’t leave us alone. We had many debates about why we wouldn’t want to go to a market or do the same things twice, and we spoke to the main customer service team on the phone a number of times as they were refusing to let us cancel because of booking.com commission which we said we would pay if necessary. The next morning I had emails saying that the itinerary was not just the market and the manager told me that this is not what she had said and it was just her poor English that was the problem but she had seen the itinerary now as it had been emailed to her and we could do all of those things if we wanted. Clearly that makes no sense, either she knew the itinerary before and explained it totally wrong or she received it later by email and decided we could do that but it can’t be both. Its very strange to say it’s the fault of her English considering the long conversations we had all about the market and doing the same activities again. If she cannot speak the language of the majority of her guests well enough to regurgitate an itinerary that they must run quite regularly then perhaps she is not in the right role.

Pros: Everything (almost)

Pros: Within many cruises for the Halong Bay, I chose Emeraude Classic Cruises after being recommended by 2 of my friends. And I was very happy with my choice. The staff was really friendly and helpful. The ship was not the biggest one traveling on the bay but we had more than enough place to feel comfortable. The ship also has its own simple but authentic style. Everything was clean. The presents in the president suite were a nice surprise for us.

Cons: The number of food choices can be improved a little bit but everything was delicious so it is not a real complain.

Pros: The ship is pleasant and the staff nice and professional. The tours were touristy but well organized. You always have the freedom to stay aboard if you prefer. Staff is very kind and very attentive. The food was good and plenty. We got very lucky with the group we got to share the boat with. We were only 21 guests for a boat with capacity for 80 people. It was relaxing and very quiet and enjoyable.

Cons: We booked a rountrip transfer from Hanoi to Ha Long Bay with Emeraude and they lost our luggage on the way back to Hanoi. On the way to Hanoi we got in a coach and close to Hanoi we were asked to switch to a smaller van which would be taking us to our hotel. Once we got to our hotel and we were due to collect our luggage the staff could not find them in the trunk. They apologised and reassured us that it should have been a mistake and our luggage never got moved from the coach to the mini van. They promised to be back in 15 mins with our luggage. After waiting for over 1h without any news we contacted Emeraude and were told that they did not know where our luggage was. Well my husband and I have been travelling for the last 4 months and are planning to be running for a couple of months more, so you can imagine our panic when Emeraude was unable to locate our luggage. We really thought that our trip was over! After a few calls we were told that our luggage never got moved from the cruise to the marina. As per instructions given by the staff in the cruise we left our luggage in front of our cabin and were told by the staff that it would be moved to the marina and to the coach. Nevertheless to say that the cruise was already sailing with our luggage aboard. Emeraude managed to delivered our luggage by night time and were expecting us to be super thankful because as we have been told they did 45 min by speedboat to drop our luggage from the cruise to the marina and then another 170km by private car to deliver our luggage to our hotel! Please if you book a transfer with them make sure to check your luggage! Regarding the cruise itself, the bathroom needs some refreshment. Lunch on the first day was poor.

Pros: Emeraude created the perfect surroundings for exploring Halong Bay. The staff was very helpful, the food was delicious, program well organised. A little detail such as the week chosen background music at the sun deck and during meals was nice. I will definitely recommend Emeraude!

Pros: Ship was elegant and immaculately clean. Staff were very friendly and helpful.

Cons: Nothing

Pros: The food was great and the service very good. The Paul Roque room was the stand out as it included a private deck area at the front of the boat on the second floor.

Pros: Beautiful historical boat, food was great and staff were very friendly and helpful

Cons: Uncomfortable beds and lack of internet

Pros: Boat is amazing (not modern style, though). Boat is clean. Staff is awesome. Food is amazing and in great quantities. It's guaranteed you will not go to sleep hungry. Good and tasty vegetarian options!

Cons: A bit overpriced, for what it offers, but other than that you will have no regrets taking this cruise. 6:00 AM wake-up to be able to follow schedule and activities ...

Pros: The cruise was really smooth, the ship was clean, and the food was great. We really loved the kayaking part, karaoke was really fun, and sleeping in the middle of the bay was a unique experience. The staff was really friendly and helpful, our guide even helped us book our next flight, and get a taxi after the cruise.

Cons: The hiking and the caves were dissapointing, because it was too crowded, I recommend skipping these, and relaxing on the boat instead

Pros: Alex is the most amazing tour guide ever. He has a passion for halong bay and its people. He goes out of his way to make all guests feel like royalty. Water in the shower is hot. Food is amazing. (and I'm not that good with Asian food, but there was always something for a difficult eater like me to still love). Boat is the most beautiful boat at halong bay.

Cons: Everything was amazing. Best boat

Pros: Everything! Alex (the manager) looked after us very well. The staff were extremely friendly and always there to help. This tour offers lots of activities but no obligations to do all of them.

Cons: Nothing at all! This tour was excellent

Pros: Staff were very friendly and welcoming. Food was good and the activities were enjoyable. We were given a free upgrade to a suite room on the top floor which was an added bonus.

Cons: Pick up from Hanoi took quite a long time as the shuttle spent an hour picking up other guests. Would be better if there was one single meeting point. There was some minor issues in our room. The A/C was a bit temperamental and one of the lights in the room didn’t work.

Pros: Staff were ok, lots of delicious food but too much, nice place but polluted , not good for environment :(

Cons: We had a room next to engine, very noisy and our room smelt of fumes :( the activities were left too late and kayaking was organised when was dark! The beach was too crowded and small, not much to do there. And the journey by shuttle bus lasts 4 hours! Very long and slow, picking up all the people, constantly waiting, time wasn't used properly so not a value for money. Too expensive! Drinks not included.food wasted.

Pros: Very nice staff, we got a free upgrade for our room, great activities. The trips were well organised so that we got to visit the tourist spots when they were not too crowded (e.g. early morning cave tour). Kayaking was fun! Good food!

Cons: At times the strict schedule was a little stressful. The price in the confirmation E-Mail was a little higher than the one noted on booking.com

Pros: Rooms were modern spacious and comfortable with good selection for breakfast. Unfortunately the hotel or resort has opened ahead of everything being finished so the pool is at a sister resort surrounded by half built villas - it’s a weird vibe! Tuan chau island is still a building site - wouldn’t recommend staying unless you have a cruise going from the harbour (Go Cat Ba island instead). Shame they didn’t have proper Vietnamese coffee at breakfast - was only filter coffee! The restaurant manager/customer officer manager was great - a few spoke really good English others not so well. The hotel gave us a complimentary lift to our cruise leaving location and let us use the spa showers before our flight home after we checked out. Whole place still in teething stage but I’m sure will be a great hotel in a year or two.

Cons: Filter coffee! Please get some real Vietnamese drip coffee for breakfast - that would be fantastic!

Pros: Hotel and staff were nice. Restaurant was pricey and bikes were nice to have. Unfortunately, the hotel is not near anything at all and is a far cab ride from any amenities.

Cons: Softer beds, more amenities like a pool and lounge area. There is nothing about this hotel that makes it a resort.

Pros: Nice relaxing hotel! High recommend since it’s very convenient for Ha Long bay cruise

Pros: I loved everything about this property. The staff were so professional, kind, accommodating and helpful.The property had modern decor. It was very clean and welcoming. The rooms were much bigger than many hotel rooms and the bed was to die for. So comfortable and huge! A wide variety of breakfast options to choose from. The pool area was very clean and cozy. They had a very big pool and clean facilities. They also had a beach from with comfortable beach beds and wifi in all there properties.

Cons: The beach had a lot of trash that washed up to the shore from the sea so swimming was a bit uncomfortable. I would recommend that they get someone to clean the beach area of the property.

Pros: Nice quiet location near the bay. Lovely room and reception area. Wonderful breakfast.

Cons: Not much

Pros: Staff are very helpful. Room is spacious and clean.

Pros: Nothing

Cons: I was shocked at how bad this hotel was and am confused by the positive ratings. There was construction from 7:30am to 5pm that was very loud- no sleeping in. We were sold a tour that was terrible and way overpriced. Staff members tried to sell us side services. The AC did not work properly. The staff was not very friendly. Really bad experience. I will never stay at a Wyndham again.

Pros: Nice view.

Cons: The beds are hard and not comfortable, dated furniture.

Pros: The view

Cons: The shampoo

Pros: Fantastic pricing and excellent location. Beautiful view from the 17th floor. Well appointed gym. Nice pool area. Room was spacious and very clean. Great for what we paid.

Cons: The food was expensive and I wouldn’t recommend the chicken burger (but you expect western food to be not so good in Vietnam) We stayed New Year’s Eve and there was a hotel party on the second floor. Unfortunately the music and bass was so loud that we could hear it on the 17th floor and didn’t get much sleep. The bass was so high that the fire alarm kept going off throughout the night. Reception didn’t seem too worried about this disruption to guests.

Pros: Location was very good. The service was also good.

Cons: We stayed on the 14th floor. The floor and room smelt of damp.

Pros: This is an amazing property with fantastic views. The bed was incredible. The room service was delicious and the breakfast buffet was huge. I had a great stay.

Cons: The tour desk wasn't able to help me book a spa visit. I was a little disappointed. I was able to find a spa on my own so it worked out.

Pros: Firstly, we were upgraded so this review is based on the Dosa Cruise by the same company. Our junior suite was amazing, the private balcony and comfy bed were particular highlights. The activities on offer are great, we enjoyed the kayaking a lot. The first meal was also very nice but drinks on the pricey side for Vietnam. The staff were all friendly and we had a fantastic time in Ha Long Bay.

Cons: We booked the transfer as well, this was kind of basic for the money. I think you could probably get a cheaper rate for that elsewhere. We loved the first meal which was a sit down set menu, they catered to our lack of seafood preference. However, I feel the remaining meals which were buffet would be better also as a set menu. That could be personal preference but we feel the quality is better when cooking less food. Also, the activities sometimes felt a bit rushed.

Pros: I paid $150 USD compared to the other $310 offer I received for a solo traveler. I was over being around tourists at this point at the staff was awesome. They let me eat on the stern where they prepare the food and left me alone when for the most part. The crew were really amazing. Hung out with most via Google Translate and Minh the tour guide late night just shooting the s**t. Food was very good and bed was comfortable.

Cons: Nothing. Cruise was great for the price. I believe they offer a shuttle from Hanoi. Halong Bay is over priced for Vietnam, being over developed and has no good places to eat (I'm talking about 50,000 dong pho and com chien place too). Take the shuttle from Hanoi and don't bother with Halong Bay.

Pros: Everything was great!

Cons: I didn't like that I had to leave

Pros: We were upgraded to 5 star cruise. The food was delicious, rooms very spacious and clean, staff were very friendly and professional. The ship was new, very clean and beatifull. The rooms had a balcony and big bathroom with a view...

Cons: I didnt' like that they changed our itinerary and we didn't go to any viewpoint. It was also too short. The lunch on second day was already served at 10:15 and we were in the port at 11:15.

Pros: Every thing

Cons: If any thing,too much food

Pros: The room was better than I expected, and so was the food. Tour guide was enthusiastic. The whole tour itself met expectations.

Pros: We got upgraded to Dora Cruise and it was one of a kind. Everything was excellent and food was amazing (lots of food too). We love our room, and the bath tub was absolutely fab! We chose not to join in the activities but to stay back and chill, reading book and enjoying the view and the atmosphere, which was wonderful! I am thinking of booking the cruise for my parents in the summer!

Cons: Think a bit more well-organised before getting on-board would be great so we could have a bit more time on the cruise! That being said, we were very satisfied with everything!

Pros: The room, the food, the activities

Cons: Wifi was described as an amenity but when we got there we were told it was spotty and usually unavailable.

Pros: Truly gorgeous view! Staff was great. Tour guides made the whole trip better

Cons: Alcohol prices were a little high.

Pros: Very nice room and fun, welcoming staff who went above and beyond. Nice they take you to the less crowded bay.

Cons: Food was least authentic we had in Vietnam. Was also the only thing we felt was overpriced our entire time in the country..

Pros: La planificación y las actividades fueron perfectas.

Cons: Si quieres beber algo tienes que pagar aparte por ello, no se incluye ni una botella de agua.

Pros: Overall great cruise..originally had a room with a balcony but got down graded because of boat work. They only refunded me 10$. I’m pretty sure if It was the other way around and upgraded to a balcony room it would be more then 10$. Nothing I could do at that point though. Staff was great! Transport bus from Hanoi has tiny seats but it’s a country filled with tiny people. Great cruise and experience! Def recommend.

Cons: Overall great cruise..originally had a room with a balcony but got down graded because of boat work. They only refunded me 10$. I’m pretty sure if It was the other way around and upgraded to a balcony room it would be more then 10$. Nothing I could do at that point though. Staff was great! Transport bus from Hanoi has tiny seats but it’s a country filled with tiny people. Great cruise and experience! Def recommend.

Pros: The guide woman was really nice. Also the rooms were clean. Important: They go to a part of halong bay that is not too crowded!!

Cons: The staff offering coffe after lunch or an extra (like eggs) in the breakfast and didn't tell you that it was not include and it will be charged to your room. It's not clear.

Pros: Swan Cruises in Halong Bay was excellent. The room was very good with a small balcony off the side. Bed was very comfortable. The staff, from boat tenders to waiters, to bartenders, and especially our guides on the 2-night, 3-day trip were wonderful. We were on the boat from Dec. 22-24th. The side trips to caves by kayak and through the fishing village were great. We would recommend Swan Cruises to anyone. Good value and excellent, attentive staff all the way around.

Cons: The weather! But no one is in control of that.....

Pros: The guide was excellent and was explaining everything

Cons: Food was very good. Especially the tour guide was a very nice person and helpful by all means. It was worth for the money that I paid

Pros: The 12 cabin boat was perfect size and provided plenty of common space for visiting, eating, or just hanging out. The tour guide(s) were all good and Luna was exceptional.

Cons: All kayaks are missing back rests which made them very uncomfortable for paddling.

Pros: Had a very good cruise with Swan Cruises in Bai Tu Long. Food was incredible and even though we were full by the end of four courses, we always found room for dessert. Cong was a great guide, amazing sense of humour and very knowledgeable and skilled at guiding our group.

Cons: Most everything was great. Only complaint would be that our bathroom had quite strong sewage gas coming through whenever the boat was anchored.

Pros: David Beckham Jr. was an amazing tour guide. So funny and helpful with recommendations and history lessons. He made the trip even more memorable as we biked, kayaked, and danced our way through Halong Bay. And the food was exceptional! Can’t believe how enjoyable the trip was even though it was cool and overcast. Would do it again in a heartbeat.

Cons: Should have taken a longer cruise!

Pros: We went for one night, and wish we had chosen to. The entire experience was spectacular. The staff were incredibly friendly and helpful, they had organized fantastic excursions… A bike ride, kayaking, entertainment, all part of the package. Without question I will be coming back with the family this time.

Cons: Nothing, it was a 10 out of 10.

Pros: Quiet!

Cons: Kids allowed to run around restaurant area.

Pros: The rooms are very spacious and comfortable, the breakfast has a wide variety of delicious food!

Cons: A shuttle to the night market and the cruise port would be a welcome addition. Also, the hotel reserved an amount on my credit card that far exceeded the cost of my stay without telling me the amount - guests should be made aware of this.

Pros: Room view and size was good. Staff very friendly and try to be helpful. Lots variety at breakfast. Their margaritas pizza best ever had outside of Australia and in fact even better than many have eaten in Australia.

Cons: Coffee - cannot make or have good coffee. Mattress too hard and creaky. Pillows too high.

Pros: Location and breakfast is the best quality. Bathroom is big

Cons: Bed is hard, room is small

Pros: Hotel very clean, staff helpful and friendly

Cons: Across from a construction site Halong does not have a lot going for it besides the bay... Recommend staying one day only New theme park is an eye sore

Cons: But too far away. Also should carry Pure vegetarian food menu for breakfast and dinner

Pros: Gym and breakfast

Cons: No stores or restaurants or walking area close by.

Pros: Stayed one night here before doing a cruise. Hotel was handy.

Cons: Nothing to write here.

Pros: Nice Food

Pros: View, food, staff, location

Pros: - great & comfortable rooms - wide range of breakfast - nice lobby - friendly staff - nice sea view from room

Cons: - no foodcourt / shops nearby - a bit away from the city

Pros: Great location and taff

Cons: Nothing

Pros: The bed was very comfortable. Nice shower. Great buffet breakfast. And the staff was really greta to me. I was getting sick and it was bad weather and the staff treated me excellent even though I probably wasn't at my best.

Cons: Halong Bay in general. This is by means no reflection on the hotel, but Halong Bay is way over priced for Vietnam and it being over developed with no good food or nightlife, and I say that in comparison to Saigon or Hanoi or Nha Trang not to the US or other places. If you do get stuck here, Halong Plaza Hotel is a good hotel and a fair price to stay at.

Pros: Food was delicious... our guide Ms Ha is a star... all the staff were really nice and helpful... I will recommended to all my friends... nice job

Pros: Food was ok

Cons: Ship is very dated, nothing like on the photos advertised. Staff was rushing all the time.

Pros: Beautiful location, friendly staff

Pros: The guide Vu is great!!!

Cons: Cleaning and accuracy has to be improved

Pros: The guide, Vu, saved the trip. His attitude and positivity made it way better that what the boat offered. Scenery is also AMAZING!

Cons: We expected more according to the price we paid. Pictures do not match reality. Dishes had to be shared among other members from the group and it was not enough.

Pros: Canny was very friendly, helpful and accommodating to our needs. He surprised my daughter on her 10th birthday which made her day. Very well organised tour.

Cons: The tour was great, but as you would expect for a 1 night tour, you don't get to spend a lot of time at the main attractions. Being on a time limit was frustrating, however, beyond our control. Next time I would book the 2night tour.

Pros: The cruise was very nice. Our guide Vu was very friendly, funny and knowledgeable. The atmosphere on the boat is cozy as it is not too big and excursions were very nice. We were looked after the staff very well and the food was delicious and they cater for special diets too.

Cons: Wonderful cruise. Good portion meals for lunch and dinner. Our guide Thang was wonderful and very knowledgeable, funny and courteous.

Pros: The scenery was outstanding. Activities good

Cons: The price of drinks were expensive

Pros: The guide was very nice and friendly

Cons: The boat is very old and not well maintained