Haiphong hotels

Pros: 10/10 for all aspects

Cons: Nothing at all, from my experience this is the best in hai phong.

Pros: - Friendly personnel - Pool available - Good breakfast - Shols Nearby - Comfortable Room

Cons: - No Bar available

Pros: The customer service from the staff was amazing! 2 bedroom apartment with 2 bathrooms was perfect for our family of 5. Location to restaurants and shops was nearby. The place was so clean! The property provided roundtrip transportation to Ha Long Bay with a translator host. They also provided transportation for us to get to Hanoi and back to Cat Bi Airport the next day. I would definitely recommend this place especially with a large family.

Cons: Pool water outdoors was cold but my 5 year old still enjoyed it.

Pros: Excellent frontline customer service. Room was spacious, clean & comfortable with full range of basic amenities It make you feel like you are back home

Cons: Nil

Pros: The apartment was very large and spacious for family. The staffs were nice and helpful.

Cons: They did not provide bottles of water but a large 20 litres instead, which is quite inappropriate for this standard. The apartment did not have hair dryer while it should have inside the house when we check-in. However, I think the staff would provide if I had asked.

Pros: Staff at front desk was nice and helpful

Cons: Too much expensive

Pros: Nice dining area

Cons: Room light can be brighter

Pros: Has all requirements to have an enjoyable stay

Pros: Staff

Cons: Price for food

Pros: restaurants (bar , terrace and restaurant ) are perfect staff is nice, professional and helpful rooms are comfortable

Cons: SPA could be better

Pros: Nice hotel .... Big clean room

Cons: NOISE from the road ....Although I was on the 9th floor you could still hear the "toot-toot" from the cars and TRUCKS all night. If possible get a room on the other side of the hotel

Pros: Our colleague was regular customer here, this has always been our 1st choice whenever they travel to Hai Phong

Pros: Room is spacious and clean

Pros: It was close to the airport

Cons: Building site next door so very dusty

Pros: Nice, quiet modern hotel.

Cons: Slightly too far out of town for me as I had meetings in the centre.

Cons: Car parking should be free. May be it should be reserved when registration but receptionist should ask if guest need parking or not.

Cons: not the level of a high class hotel but the price is equal to a 5 stars hotel

Pros: Rooms were very clean, functional and comfortable.

Cons: Unfortunately the roof top bar is no longer functioning.

Pros: Pool gym and restaurant area perfect. Food was lovely at restaurant. Plenty of choice on the menu, bristish vietnamese korian and Indian... Rooms spacious and comfy beds.

Cons: We only stayed at Hai Phong for one night before going on a boat round Ha long Bay. Not much to do for tourist

Pros: Good location. Surrounding the hotel there are a lot of street food such as Banh Da Cua, sweet soup ... with low prices. There is also highlands right at the hotel. Very convenient Staff is caring and helpful Room is small but clean and comfortable

Cons: It’s hard to catch taxi with proper attitude but its not the fault of hotel

Pros: The bed and the Aloe Vera yoghurt at breakfast.

Cons: Its a bit outdated. The coffee is terrible during the breakfast.

Pros: Very nice breakfast. Very comfortable Thanks.

Pros: Staff does their best to help customer in all possible ways. I was very happy that hotel gave me a take away breakfast at 5 am in the morning. I really appreciate their efforts.

Cons: Reception staff can speak very limited English. However staff does their best to help customer in all possible ways.

Pros: Service felt very personal

Cons: All good

Pros: The staff and hotel were fabulous and ideally located for what we needed. Breakfast good too!

Cons: There's a park close by and at 6.30am it sounded like a big carnival started with loud thumping music and a man shouting in a tannoy. However, I think this is just Vietnam!

Pros: Very helpful staff.

Cons: No AC az the corridors, no Ac in the gym, dead cockroach in the conference room.

Pros: Elegance

Cons: The possibility to smoke in the area between the room on the floor

Pros: Nothing

Cons: Overpriced. Construction works well after working hours - they were repairing the lift and the noise was unbearable. We got a smoking room even though we asked for non-smoking. Going back in force between the reception and our 8th floor, we finally were moved. The new room didn't stink like cigarettes but the smell in the bathroom was awful. Laundry is a special topic. They charge per item, not per kilo! every panty or t-shirt would cost you 15-30 dong, so I calculated that washing my 3 T-shirts, 3 panties, 2 pairs of socks, and a dress would cost smth like 200 dong or 300 if I want express laundry (ready before next morning). They call it "spa hotel" but spa was a joke! You can only use a swimming pool for free but the water in the pool is very cold. Really cold. You have to pay extra for using sauna. The atmosphere in the spa is not welcoming either - cold rooms, cold hands of the therapist, bright light in the massage rooms, no music.

Pros: Big room

Cons: Jackhammering from construction at 9am

Pros: Staff was friendly

Cons: The food was disappointing, Coffee was not good. Most Americans wouldn't like, They put our luggage in wrong place and lost it for awhile it seemed. Later they had me identify luggage. Seemed like a ghost hotel, as there was hardly anyone staying there. Very dull!

Cons: Wellness centre in the hotel seemed to be more for sex-services and sex business than for e.g. normal massage.

Cons: Water was leaking from toilet

Pros: Security and Breakfast.

Cons: Facilities were quite dated, seemed almost like an abandoned hotel quite eerie.

Pros: Great staff very friendly and helpful

Pros: Price is cheap

Cons: Far away centre

Pros: Not much to say here. It was livable.

Cons: They could work on their cleanliness and overall maintenance of this property.

Pros: They have facilities. Swimming pool is fine. Gym equipment professional enough for small body workout. Could be little cheaper, i think $33 is good price.

Cons: To far from the city centre. No motorbike rental service to get to city centre. Hard to get grab bike or taxi from hotel to city centre.

Cons: Website was misrepresented over and over again to the point that they were blatantly lying about facilitiesthat either didn’t exist or were far short of expectations.

Pros: Breakfast was very good. Haiphong is an industrial area so would suit people on business trips.

Cons: Only stayed here on the way to Halong Bay so only stayed overnight. It seems there is construction all around. Good place to stay if you have to visit Hai phong

Pros: Nice looking hotel

Cons: Took one hour to check in. No laundry facilities at 9pm no room service at 9pm.

Pros: Great location, very accessible to eating places and city center. Staffs are friendly. They offered me a free upgrade from Superior to VIP room. Totally worth it for a business trip.

Pros: - fast check in - clean

Cons: - breakfast could be better

Pros: Staff was nice, location was good and the breakfast was ok.

Cons: Well... The hotel is quite old and humid. Moisture in the room, bathroom, smell of old and humid. It was not dirty but the whole image seemed not very clean, maybe because its old. I stayed in much better and cheaper hotels all over Vietnam.

Pros: Good location

Cons: Quite old and the room was not very clean. The elevator was not working since it was being fixed. I guess during the following weeks it will remain stopped. Staff not very friendly and when we arrived we couldn't use electricty during one hour, so it was extremely hot inside the room.

Pros: Very nice clean and the staffs are so helpful

Pros: Very good location. Facilities are sufficient.

Cons: There was an underwear, a pair of socks and a condom left in the room when we got in. The old lady is very rude.

Pros: Location was decent. Very clean . Balcony looking over river which was nice. Staff friendly.

Cons: The bed was to hard so so uncomfortable like it ruins the place.

Pros: The staff spoke no English but did try hard to understand

Cons: I was on the fifth floor with no elevator. The beds were very hard and uncomfortable

Pros: Very nice clean room, good size with a small balcony.

Cons: Very hard bed. Not ideal location - near a very busy street with few placed to eat.

Pros: The location and quality were great. Great value for money! The room was tidy, the facilities were clean, and the view was unbelievable. The staff was friendly, just remember you will have to leave your passport at the front desk.

Cons: The door was locked at night time, had to call the staff to open the doors at 1 am. Did not seem like an issue as there was a sign that told to call, but I felt bad waking them up.

Pros: Nothing .. no valve for money at all.

Cons: I arrived at 1.30am. Booked another room at 39 dollars . However was asked to pay extra 200000 vnd when same room category was given. No bellman to assist with the luggage. No staff to help at all. Called to complain about Ac not working . No One came and assisted . Shower head was broken too. Next day again staff was greedy and wanted to charge me late check out even for 1 hour when I had booked 2 rooms and stayed in one room for less than 10 hours and the other room I paid for 2 nights and actually arrived at 1.30am. No help given again for luggage . Had to carry own luggage down. Also bed mattress is hard and horrible . I had blister on my elbow. Asked for an extra key was denied . Safe was broken in room . One of my worst stay ever.

Pros: Buffet breakfast is good. Staffs are very friendly and helpful. The rooms is clean.

Pros: location

Cons: Hotel need to renovate location is good but hotel is very old,bathroom is not well equipped.

Pros: There are local restaurants near the hotel. I could visit Cát Bà Island by high speed boat from the port. It is around 10 minutes from the hotel by my foot.

Cons: The room was not silence enough. It might be depends on the room position.

Pros: Very helpful stuff! Help me organizing my business visits to different part of the city.

Pros: Location is good and staff are friendly.

Cons: The toilet bowl is dirty when I first use even with the paper strap cleanliness. Breakfast has variety choices but most are not warm or hot even they should for better taste.

Pros: Location

Cons: Hallway is dark and gloomy

Pros: nothing

Pros: Location Fast lift

Cons: Unfriendly staff Poor breakfast Junk everywhere Cluttered with naked pictures Noisy reception

Pros: The price is low, but I would rather spend a little more and get a good nights sleep.

Cons: Dated and worn out hotel. Noisy AC. Noisy construction site right outside worked both early and late. Beds are rock hard. Breakfast is so bad, that it should be disregarded. Smelly hallways.

Pros: Easy to find the property and the place is quiet

Cons: The road tiling is in process so this may cause inconvenience for traveling to surroundings nearby