Overview

Hotel Residence am Hauptbahnhof

Steindamm 24-26, 20099 Hamburg, Hamburg, Germany
+49 40 280 0360

S$ 58+

Overall guest ratings

6.2/10 Good
based on 1,831 reviews

Review highlights

  • 7.7
  • 6.6
  • 4.3
  • 3.8

Good to know

  • Train station is close

Nearby

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    About

    Located in Saint Georg, this hotel is within a 15-minute walk of Hansaplast Fountain, Hamburger Kunsthalle, and Moenckebergstrasse. Hamburg City Hall and St. Michaelis Church are also within 2 mi (3 km).

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Room service
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    based on 1,831 reviews
    • 7.7 "Good location."
      9.8 "98% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
      6.8 "Cleanliness of the bathroom was average, said 68%."
    • 6.1 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      6.4 "64% said the reception staff was ok."
      5.9 "Only 59% thought the service was professional."
    • 6.1 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
      6.1 "Beds were acceptable for 61%."
      6.8 "Cleanliness of the bathroom was average, said 68%."
    • 4.3 "Disappointing food."
      1.8 "82% did not like what was on the menu."
      1.3 "For 87%, the dining experience was not enjoyable."
    • 3.8 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 1.3 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
      0.9 "91% were unhappy with the handicap accessible facilities."
      0.0 "100% thought the facilities needed updating."
      4.0 "60% found the grounds unpleasant."
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    Overall rating

    6.2 Good
    based on 732 reviews
    • 7.7 "Good location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 6.0 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      6.1 "61% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 5.8 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      4.5 "55% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      4.7 "53% criticized the small bathroom."
      2.2 "78% had problems with the shower."
      1.0 "90% thought the tv was sub-standard."
      2.1 "79% found problems with the furniture."
      4.7 "For 53%, the rooms looked old."
    • 4.4 "Disappointing food."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 1.4 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
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    Overall rating

    6.1 Good
    based on 439 reviews
    • 7.8 "Good location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 6.1 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      6.2 "62% said the reception staff was ok."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      4.5 "55% said rooms were small."
      4.2 "58% criticized the small bathroom."
      0.9 "91% thought they were poorly maintained."
      1.1 "89% thought the tv was sub-standard."
      1.8 "82% found problems with the furniture."
      4.4 "For 56%, the rooms looked old."
    • 4.4 "Disappointing food."
    • 4.0 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 1.3 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
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    Overall rating

    6.0 OK
    based on 109 reviews
    • 7.5 "High value."
    • 7.0 "Good location."
    • 6.6 "Average cleanliness."
      7.0 "70% said rooms were clean."
    • 6.2 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 6.0 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 5.0 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      7.0 "70% said rooms were clean."
    • 1.2 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
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    Overall rating

    6.3 Good
    based on 549 reviews
    • 8.3 "Good value."
    • 7.9 "Good location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.9 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      6.5 "65% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 5.5 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      5.2 "Only 52% said the rooms were modern."
    • 3.8 "Disappointing food."
      1.6 "84% did not like what was on the menu."
    • 3.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      3.5 "65% criticized the unstylish hotel."
    • 1.1 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
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    Good to know
    "Train station is close"
    data provided by TrustYou

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