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Hotel Lumen am Hauptbahnhof

Steindamm 19, 20099 Hamburg, Hamburg, Germany
+49 40 280 4323

S$ 46+

Sun 11-12 Check in
Mon 12-12 Check out

Overall guest ratings

6.3/10 Good
based on 1,170 reviews

Review highlights

  • 8.3
  • 8.0
  • 4.7
  • 3.5

Good to know

  • Train station is close

Nearby

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    About

    A stay at Hotel Lumen am Hauptbahnhof places you in the heart of Hamburg, walking distance from Schauspielhaus and Arts and Crafts Museum. This hotel is within close proximity of Ohnsorg Theater and Huhnerposten Events Location.

    Rooms

    Make yourself at home in one of the 38 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

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    AMENITIES

    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Room service
    • Express check out
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Air-conditioned
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.3 Good
    based on 1,170 reviews
    • 8.3 "Great service."
    • 8.0 "Location is great."
    • 7.1 "High value."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Average cleanliness."
    • 4.7 "Rooms are not good."
    • 3.5 "Not very comfortable."
    • 2.1 "Horrible vibe."
    • 1.9 "Terrible amenities."
    View all review categories

    Overall rating

    6.2 Good
    based on 409 reviews
    • 8.4 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.0 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Average value."
    • 6.3 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.4 "Internet is average."
    • 4.5 "Rooms are not good."
      0.9 "91% said rooms were small."
      2.0 "80% thought they were poorly maintained."
      0.6 "94% criticized the small bathroom."
    • 3.6 "Not very comfortable."
      0.9 "91% said rooms were small."
      3.1 "69% thought it was too noisy."
      0.6 "94% criticized the small bathroom."
    • 2.0 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 1.9 "Horrible vibe."
    View all review categories

    Overall rating

    5.9 OK
    based on 234 reviews
    • 8.1 "Great service."
      8.3 "83% found the staff to be very friendly."
    • 7.4 "Good location."
      9.8 "98% thought it was easy to get to the train station."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.6 "Internet is average."
    • 4.3 "Rooms are not good."
      4.9 "51% complained about the bathroom."
      1.7 "83% had problems with the shower."
      1.7 "83% thought they were poorly maintained."
      0.8 "92% said rooms were small."
    • 3.3 "Not very comfortable."
      0.8 "92% said rooms were small."
    • 2.0 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
    View all review categories

    Overall rating

    5.9 OK
    based on 58 reviews
    • 8.2 "Great service."
    • 7.8 "Good location."
      9.6 "96% thought it was easy to get to the train station."
    • 7.4 "High value."
    • 5.9 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.3 "Rooms are not good."
      4.7 "53% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
    • 3.8 "Not very comfortable."

    Overall rating

    6.5 Good
    based on 468 reviews
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 8.1 "Location is great."
      9.8 "98% thought it was easy to get to the train station."
    • 7.1 "High value."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 6.4 "Breakfast is mediocre."
    • 5.6 "Internet is average."
    • 5.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      5.5 "For only 55%, the bathroom was ok."
      6.3 "Beds were acceptable for 63%."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 3.8 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      1.4 "86% said rooms were small."
    • 2.3 "Horrible vibe."
      3.2 "68% criticized the unstylish hotel."
    • 1.6 "Terrible amenities."
      1.9 "81% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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