Overview

Angsana Hangzhou

8 Westbrook Resort, Hangzhou 310000, China
+86 571 8500 2000

S$ 166+

Overall guest ratings

8.9/10 Excellent
based on 1,991 reviews

Review highlights

  • 8.7
  • 8.4
  • 4.9
  • 4.5

Good to know

  • Professional service
  • Friendly service
  • Luxurious Hotel

Nearby

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    About

    Take in the views from the rooftop terrace when you stay at Angsana Hangzhou. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Rooms at this luxurious resort offer up nice touches like bathrobes and slippers, along with balconies or patios and LCD TVs.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Business centre
    • Safe
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    based on 2,139 reviews
    • 8.7 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.1 "81% enjoyed the lobby entrance."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      8.6 "86% said the concierge service was amazing."
      10.0 "100% were happy with the shuttle service."
    • 8.4 "Location is great."
      8.8 "88% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
    • 5.7 "Breakfast is mediocre."
    • 4.9 "Value below average."
    • 4.5 "Rooms are not good."
      1.2 "88% said rooms were small."
      4.4 "56% criticized the small bathroom."
      0.0 "100% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      2.1 "79% found problems with the furniture."
      4.2 "58% were unsatisfied with the kitchenette."
      2.2 "78% thought the tv was sub-standard."
    • 2.5 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.4 "56% criticized the small bathroom."
    • 0.5 "Disappointing wellness & sports facilities."
      0.0 "100% didn't like the fitness area."
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    Overall rating

    9.0 Excellent
    based on 449 reviews
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.4 "74% said the reception staff was great."
    • 8.1 "Location is great."
      8.9 "89% liked the proximity to shopping."
      8.8 "88% liked the proximity to sightseeing."
    • 5.9 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.6 "Only 66% found the balcony ok."
      6.6 "Only 66% said rooms were clean enough."
    • 5.0 "Average value."
    • 2.6 "Quite uncomfortable."
      1.2 "88% said rooms were small."

    Overall rating

    8.9 Excellent
    based on 1,090 reviews
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.3 "73% said the reception staff was great."
    • 8.3 "Location is great."
      8.4 "84% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
    • 5.5 "Breakfast is mediocre."
    • 4.7 "Pool is below average."
    • 4.4 "Value below average."
    • 2.8 "Awful rooms."
      0.5 "95% said rooms were small."
      4.7 "53% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      2.1 "For 79%, the rooms looked old."
      3.8 "62% criticized the small bathroom."
    • 1.4 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      3.8 "62% criticized the small bathroom."
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    Overall rating

    9.1 Excellent
    based on 491 reviews
    • 8.9 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.7 "Vibe was good."
      9.4 "94% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
      8.2 "82% enjoyed the lobby entrance."
    • 8.6 "Location is great."
      8.8 "88% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
    • 6.0 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 4.8 "Rooms are not good."
      1.1 "89% said rooms were small."
      5.0 "For only 50%, the bathroom was ok."
    • 2.8 "Quite uncomfortable."
      1.1 "89% said rooms were small."
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    Overall rating

    9.1 Excellent
    based on 106 reviews
    • 8.9 "Vibe was good."
      9.5 "95% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 5.2 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 3.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Friendly service"
    "Luxurious Hotel"
    data provided by TrustYou

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