Hangzhou Xinqiao Hotel

No. 226 Jiefang Road, Hangzhou 310001, China
+86 571 8707 6688

Cheapest
rate per night

8.3

Excellent
based on 16 reviews
Hangzhou Xinqiao Hotel - Hangzhou, Zhejiang, China
Check-in
-
Check-out
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Good to know

Value for money

7.5

Distance to city centre

4.8 km

Location rating

9.4

Nearest airport

Hangzhou

Distance to airport

25.9 km

Rooms

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Reviews

Traveller rating

3
2
1
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Time of year

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  • Excellent
    Mar 2019
    10.0

    The staff went beyond themselves to help me with whatever question/request I had, even after checking out. Really top class service in an extremely busy hotel! The location is incredible too, just 5 minutes walking from the West Lake and right next to Hangzhou's shopping district, so many different food choices!

    If we really want to split hairs, the walls are a bit thin, but I personally had no trouble with sounds from outside.

  • Okay
    Jan 2019
    5.8

    Location was good - that is what you are paying for. Close to west lake. In a retail district. Starbucks, Pizza Hut and Costa coffee across the road if desperate. Enough English spoken for it to be manageable

    On arrival, they couldn't find our booking (had read of someone else having this happen). No problem- we were placed in a standard room at the agreed rate. The room had a very unusual layout. The entrance corridor doubled as part of the bathroom. The basin/mirror etc was in the corridor. Separate toilet opened off the corridor as did shower cubicle. In other words, step out of shower and on to bath mat in the corridor. Not sure what the architect was thinking because there was room to have done a conventional bathroom. Light switches were unusual - not the usual down for on and up for off. This was more in the nature of a push button - press to turn on and press again to turn off. No big deal until you inadvertently press the master switch. Then the whole room is in darkness. Press again and nothing happens - go round and turn each light on individually again. Fascinating choice by the electrical designer. The buffet restaurant was cavernous. Room for hundreds. The ambience was a little spoiled by the same two songs playing on endless repeat. One song was ok. The other song, a jaunty little number with children singing to twanging strings and crashing cymbals (that will be familiar to China regulars) was guaranteed to wake you up ready to start the day - over and over and over.... Breakfast was good Chinese and almost non-existent Western. Second morning we decided to have an easy start and rocked up for breakfast at 9:30 (breakfast closes at 10:00). Look of horror from the staff as they were well in to clearing the buffet away. Sausages already gone so that left pretty much just the Chinese options. We grabbed some food and watched as the coffee machine was dismantled and the rest of the buffet continued to be cleared away. It was pretty much all gone when we left at 9:50.

  • Excellent
    Oct 2018
    9.2

    Nearly beside the Westlake.

    Hardly to find an English speaking clerk. By using smartphone app no problem!

  • Good
    Sep 2018
    7.9

    Receptionist could not find Our hotel.com booking. But after some minutes they find an English spoken woman among them, - and she was very polite. Without any booking, we got upgraded rooms, and breakfast included. For the booked price. Best With the hotel is the West Lake overlooking terrace on 10th fl. And the fact that it is only small walk to West Lake , - and to Shopping street/ Malls.

    More English speaking people among employees would have been good. This time they found one. Last time I could not get a city Map , because no one understood what that is.

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About

Overview

With a stay at Hangzhou Xinqiao Hotel in Hangzhou (Downtown Hangzhou), you'll be a 1-minute drive from West Lake and 8 minutes from Broken Bridge. Featured amenities include a 24-hour front desk and luggage storage. Free self parking is available onsite.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.3 Excellent

based on 16 reviews

8.6

Cleanliness

8.6

Comfort

7.8

Staff

7.5

Value for money

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Business centre
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Free parking
Storage available
Terrace/Patio
Disabled access
Towels
Lift
Bathtub
Carpeted
City view
Cleaning products
Desk
Dressing room
Drying rack for clothing
Electric kettle
Executive lounge access
Flat-screen TV
Free toiletries
Heating
Key card access
Lake view
Lower bathroom sink
Mountain view
Newspapers
Private bathroom
Safety deposit box
Shower
Slippers
Sofa
Soundproofing
Spa bath
Toilet
Toilet paper
Toilet with grab rails
Dustbins
Upper floors accessible by lift
Wardrobe or closet
Daily housekeeping
Fax/photocopying
Ironing service
Shoeshine
Tour desk
Wake-up service
Table tennis
Bathrobe
Room service
Bar/Lounge
Pets not allowed
Currency exchange on-site
Gift shop
Laundry facilities
Beauty salon
Safe
Sauna

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Photos

All photos (1)
Bedroom (1)

Location

Most popular landmarks

  • China Academy of Art 0.9 km
  • Baochu Pagoda 2 km
  • Broken Bridge 2.1 km
  • Hangzhou China Silk Town 2.2 km
  • Zhejiang Museum 2.6 km
  • Wulin Square 2.7 km

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