Overview

Home Inn West Lake Jiefangro Jiebai Department Store

No. 241 Jiefang Road, Hangzhou 310000, China
+86 571 2818 1088

Call

+86 571 2818 1088

Overall guest ratings

8.7/10 Excellent
based on 1,776 reviews

Review highlights

  • 9.7
  • 9.4
  • 3.3
  • 1.7

Good to know

  • Friendly atmosphere
  • Great shopping
  • Good accessibility by car

Nearby

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    AMENITIES

    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Free Wi-Fi
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    based on 1,776 reviews
    • 9.7 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "Food is to die for."
      10.0 "100% enjoyed the snacks that were offered."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
    • 6.1 "Breakfast is mediocre."
    • 3.3 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      3.1 "Air conditioning was criticized by 69%."
      0.0 "100% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
      4.5 "55% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
    • 1.7 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 1.0 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      3.4 "66% thought it was too noisy."
      2.8 "72% didn't like the uncomfortable beds."
      3.1 "Air conditioning was criticized by 69%."
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    Overall rating

    8.7 Excellent
    based on 515 reviews
    • 9.6 "Terrific location."
      9.8 "Easily accessible by car, said 98%."
    • 9.5 "Food is to die for."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.7 "Awful rooms."
      0.3 "97% said rooms were small."
    • 0.8 "Quite uncomfortable."
      0.3 "97% said rooms were small."
      3.3 "67% thought it was too noisy."

    Overall rating

    8.8 Excellent
    based on 710 reviews
    • 9.6 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.1 "Near to public transport, according to 91%."
    • 9.4 "Food is to die for."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 3.0 "Awful rooms."
      0.5 "95% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
    • 1.0 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."

    Overall rating

    9.0 Excellent
    based on 248 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.7 "97% liked the proximity to shopping."
    • 9.5 "Food is to die for."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 3.8 "Rooms are not good."
      0.3 "97% said rooms were small."
    • 0.8 "Quite uncomfortable."
      0.3 "97% said rooms were small."

    Overall rating

    8.7 Excellent
    based on 301 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.7 "97% liked the proximity to shopping."
      9.2 "Near to public transport, according to 92%."
    • 8.2 "Great service."
      7.0 "70% said the reception staff was great."
    • 3.3 "Rooms are not good."
      0.6 "94% said rooms were small."
      4.7 "53% complained about the bathroom."
    • 1.3 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      3.6 "64% thought it was too noisy."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    "Great shopping"
    "Good accessibility by car"
    data provided by TrustYou
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