Overview

Zhejiang Narada Grand Hotel

122 Shuguang Rd, Hangzhou 310007, China
+86 571 8799 0888

S$ 152+

Overall guest ratings

9.2/10 Excellent
based on 1,831 reviews

Review highlights

  • 9.3
  • 9.2
  • 8.9
  • 5.5

Good to know

  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of West Lake, Zhejiang Narada Grand Hotel features an airport shuttle (available on request) and a nightclub. Guests can be pampered with spa services at the spa, and Window Pavilion Cafe, one of 4 restaurants, serves breakfast, lunch, and dinner. An indoor pool and a poolside bar are other highlights, and rooms at this luxurious hotel offer up nice touches like deep soaking tubs, rainfall showerheads, and memory foam beds with premium linens.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Bar/Lounge
    • Coffee shop
    • Night club
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    based on 1,831 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.2 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      8.1 "Management was excellent, said 81%."
      7.0 "Housekeeping was great, according to 70%."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.6 "Breakfast is good."
    • 5.5 "Rooms are ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 3.4 "Not very comfortable."
      2.1 "79% said rooms were small."
      2.1 "79% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
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    Overall rating

    9.2 Excellent
    based on 164 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.7 "Food is delicious."
    • 5.6 "Rooms are ok."
    • 3.8 "Not very comfortable."
      2.5 "75% said rooms were small."
    View all review categories

    Overall rating

    9.2 Excellent
    based on 677 reviews
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 9.0 "World class service."
      9.1 "91% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 9.0 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.7 "97% liked the proximity to sightseeing."
    • 8.2 "Pool is good."
    • 8.2 "Breakfast is good."
    • 4.1 "Rooms are not good."
      1.7 "83% said rooms were small."
      2.9 "71% complained about the bathroom."
      2.2 "78% criticized the small bathroom."
      0.3 "For 97%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
    • 2.5 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      2.2 "78% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
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    Overall rating

    9.3 Excellent
    based on 915 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
    • 9.2 "Terrific location."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to sightseeing."
    • 8.9 "Great service."
      7.4 "74% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      9.3 "93% found the staff to be very friendly."
      8.3 "Management was excellent, said 83%."
    • 8.9 "Food is delicious."
    • 8.8 "Breakfast is good."
    • 6.1 "Rooms are ok."
    • 3.7 "Not very comfortable."
      2.5 "75% said rooms were small."
      1.8 "82% criticized the small bathroom."
    View all review categories

    Overall rating

    9.1 Excellent
    based on 73 reviews
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
    • 9.1 "World class service."
    • 8.6 "Breakfast is good."
    • 8.3 "Food is delicious."
    • 5.9 "Rooms are ok."
    • 3.8 "Not very comfortable."
      2.1 "79% said rooms were small."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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