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Staffs' hospitality was great. The breakfast in the executive floor was also great.
Gym facility was very poor. A big bath in the basement isn’t hot enough.
Very suitable for Japanese tourists. The hotel is operating by Japanese group. the hotel is really clean and comfortable. breakfast is buffet style and will change day by day, also has local food in breakfast! the front desk is nice and speak really good English. facilities are very nice and clean even have gym/free laundry/Japanese style daiokujo at the end of journey, we had some problem with taxi driver, the front desk even help us a lot to get communicate immediately and also follow up.
we had problem with the pick up services to the airport. Needs to beware of the taxi driver even the taxi is reserved via hotel. we confirmed with front desk the price and payment term (with credit card) but while arrive to the airport, the driver refused to receive credit card and charge us more than hotel detailed. we didn't get our money back cause of time but at least the taxi driver admit the fault and apologized. if you are reading this comment, please be careful for the taxi in Vietnam, get receipt for your own safety.
Very good services Clean Rooms and facilities Good executive lounge
The breakfast is just okay
With a stay at Hotel Kuretakeso Tho Nhuom 84 in Hanoi (Hoan Kiem), you'll be a 4-minute walk from Hoa Lo Prison Museum and 9 minutes by foot from Hoan Kiem Lake. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 604 reviews
Things to know
- Clean rooms
- Friendly service
- Clean hotel facilities
Policies vary by room type and provider.
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Most popular landmarks
- Hoa Lo Prison Museum 301 m
- Vietnam Women's Museum 347 m
- St. Joseph Cathedral 0.6 km
- Hoan Kiem Lake 0.7 km
- Hanoi Opera House 1 km
- Hanoi Old Quarter 1 km
|Hanoi Noibai||22.4 km|
|Haiphong Catbi||93.8 km|