Hotel Jen Hong Kong by Shangri-La

508 Queen's Road West, Hong Kong, Hong Kong
+852 2974 1234

Cheapest
rate per night

8.5

Excellent
based on 7,698 reviews
Hotel Jen Hong Kong by Shangri-La - Hong Kong, Hong Kong
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Agoda.com S$ 142
TripAdvisor S$ 147
KAYAK S$ 153
Agoda.com
TripAdvisor
KAYAK

Good to know

Distance to city centre 5.8 km
Location rating 9.5
Nearest airport Hong Kong Intl
Distance to airport 22.4 km

Rooms

Check-in
Check-out

Standard rooms

S$ 202+

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Bed type
Provider
Nightly base price
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Unknown
S$ 202 per night
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Unknown
S$ 202 per night
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Unknown
S$ 273 per night

Deluxe rooms

S$ 208+

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Bed type
Provider
Nightly base price
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Unknown
S$ 208 per night
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Unknown
S$ 262 per night
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Unknown
S$ 337 per night

Superior rooms

S$ 142+

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Bed type
Provider
Nightly base price
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Unknown
S$ 142 per night
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Unknown
S$ 147 per night
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Unknown
S$ 153 per night
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Unknown
S$ 154 per night
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Unknown
S$ 163 per night
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Unknown
S$ 170 per night
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Unknown
S$ 177 per night
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Unknown
S$ 177 per night
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Unknown
S$ 177 per night
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Unknown
S$ 180 per night
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Unknown
S$ 188 per night
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Unknown
S$ 188 per night
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Unknown
S$ 203 per night
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Unknown
S$ 226 per night
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Unknown
S$ 245 per night
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Unknown
S$ 252 per night

Reviews

Pros

Traveller rating

241
94
28
2
0

Time of year

Traveller type

Show reviews that mention

+
breakfast was very good in 9 reviews
close to mtr in 23 reviews
club lounge in 41 reviews
good food in 35 reviews
great location in 134 reviews
harbour view in 27 reviews
hong kong in 48 reviews
hotel in a good in 9 reviews
little bit in 47 reviews
metro station in 58 reviews
room is clean in 131 reviews
shopping centers in 4 reviews
shuttle service in 42 reviews
sky bar in 15 reviews
staff friendly in 191 reviews
swimming pool in 47 reviews
  • Excellent
    Oct 2019
    9.0

    The staff at Hotel Jen are excellent and it is obvious they value customer service. We had an exceptionally long delay one evening at dinner and major mistakes in the order... the assistant manager not only explained (new staff) and apologised but also decided to offer us dinner at no charge. We were very impressed with her going the extra mile to make it up to us....kudos to Vikki!

  • Excellent
    Oct 2019
    9.2

    Good location,good restaurant and lovely friendly staff. The rooms were a good size and very clean and comfortable. The lounge was good value for money. We also enjoyed the lovely roof top pool which was a good size.

    The only complaint I have is that there wasn’t enough storage space in the rooms, only one small wardrobe and 2 small drawers. This is not enough for 2 people we had to leave most of our clothes in the case.

  • Excellent
    Oct 2019
    8.3

    Great location. Friendly front desk staff. Great restaurant. I like I could choose breakfast buffet or a la carte. Delicious Malaysian food at night which locals also come for. The gym is on the top floor so a great view when working out.

    Only reason I didn’t score top marks is because one main reason I booked this hotel is because we were travelling with kids and it has a rooftop pool. I wouldn’t say the kids were particularly welcome there. Yes they were being boisterous and jumping and running. However this is standard for kids and water and we were trying to control them but the other guests and lifeguard looked pained by our presence from the start and eventually the lifeguard told us we were too loud and were upsetting other guests so we left.

  • Excellent
    Oct 2019
    10.0

    The receptionist remembered me from my last visit

  • Good
    Oct 2019
    7.0

    I liked 1) it is a very good value for money 2) the club lounge is nice (good view, nice staff) - even though not a big choice of food for the evening cocktail 3) The lady at thee bar in ground floor is amaszing. I have been going to this hotel for years and her service is excellent.

    I did not like 1) The club lounge evening cocktail is not diverse (for example the meat can be pork only) 2) I think the swimming pool is easely under shadow

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About

Overview

This family-friendly Hong Kong hotel is located in the business district, within a 10-minute walk of Victoria Harbour and University of Hong Kong. Western Market and Man Mo Temple are also within 1 mi (2 km). Hong Kong Sheung Wan Station is 25 minutes by foot.

Expedia

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.5 Excellent

based on 7,698 reviews

9.5

Location

9.0

Service

7.4

Room

7.3

Breakfast

Things to know

  • Great view
  • Clean rooms
  • Close to public transport
  • Friendly service

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Business centre
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Fitness centre
Storage available
Free Wi-Fi
Disabled access
Lift
Laundry facilities
Hairdryer
Coffee shop
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Parking (surcharge)
Wedding services
Cable or satellite TV
Airport shuttle

Photos

Hotel Jen Hong Kong by Shangri-La - Hong Kong - Bedroom All photos (24)
Hotel Jen Hong Kong by Shangri-La - Hong Kong - Bar Bar (1)
Hotel Jen Hong Kong by Shangri-La - Hong Kong - Bathroom Bathroom (1)
Hotel Jen Hong Kong by Shangri-La - Hong Kong - Bedroom Bedroom (9)
Hotel Jen Hong Kong by Shangri-La - Hong Kong - Gym Gym (1)

Location

Most popular landmarks

  • Victoria Peak 1.6 km
  • Man Mo Temple 1.6 km
  • Soho 1.9 km
  • Lan Kwai Fong 2.2 km
  • Star Ferry Pier Tsim Sha Tsui 3.6 km
  • Tsim Sha Tsui Clock Tower 3.7 km

Hong Kong travel guide

Learn about Hong Kong on KAYAK

Getting Around

Hong Kong Intl 22.4 km
Shenzhen 51 km
Shenzhen East 35.1 km
huizhouxi 93.4 km

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