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Pros: crew provided attentive and excellent service. Good food and beverage.

Cons: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.

Pros: Not much

Cons: Left late with no explanation

Pros: The crew are friendly and reliable.

Cons: The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals.

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: on time and departed early

Cons: none. is budget airline

Pros: MinimumService！

Cons: MinimumService！

Pros: Can't complain

Cons: Cheaper? :) !

Pros: Clean

Cons: I am not sure why they were delayed.

Cons: Probably beyond the control of Jetstar, but the boarding gate was changed twice, causing chaos. People at the front of the line had others cutting in front of them etc..

Pros: I am sorry to say the first airline that I would not like for the service.

Pros: Flight attendant very courteous on getting me an exit row seat (for a price of course). Regular coach seating legroom was ridiculous. Knees touching seat in front sitting straight up. Exit row very roomy. Cheesy/tomato sandwich pretty tasty.

Cons: In flight Mgr spoke English so rapidly that it was extremely difficult to understand her.

Cons: Was picking on to weight the luggage that was smallest than other passengers. I feel not a fair judgement.

Pros: Comfort of seat

Cons: Delay..

Pros: Nothing

Cons: Flight had a new schedule without prior notice We're unable to take this flight. Did not get any refund

Cons: The flight was over 5 hours delayed and they offered no compensation or extra meal.

Pros: Every thing in the flight was excellent.

Cons: Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate.

Pros: Price were amongst the cheapest

Cons: Terrible cabin cleaness and rude crew members. Nothing matches the Malaysian hospitality promoted.

Cons: Flight delay announcement could have been made much earlier

Cons: I haven't even made it to my destination yet.

Pros: Crew and food was amazing

Cons: Landing could be more softer

Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Pros: i did not see any entertainment.

Pros: Head rest not comfortable. Short distance okay not long one.

Cons: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.

Cons: Temperature in cabin too warm on outgoing flight

Pros: Helpful n be on time

Cons: Comfortable n acceptable price

Pros: Check in staff helpful.

Cons: The crew was so unfriendly and the airplane is so old and the space for the legs is super small. But well it's a budget airline

Pros: Nice flight. On time. Nice crew.

Cons: No entertainment.

Cons: Cramped seats

Pros: Boarding process was great, who went in first just as supposed to be so minimizing crowded in the cabin alley.

Cons: No on-flight meal available to purchase. It's lunch time and the airline expected everyone had lunch before?!? 15 minute delay, understandable. Seat pocket was not cleaned, someone spilled chocolate drink before and the cleaning service missed to do the job.

Cons: 3 security checks in KL for transit Crew not interested in English speaking passengers Again our company will not fly with malindo if there is a choice

Pros: Can print boarding pass on own and bring to airport and straight away walk to hate with the self printed boarding pass.

Cons: No kiosk to self print boarding pass at airport... This trip flight from SZB was postponed and flight from PEN was pushed out.

Pros: Friendly staff, smooth ride, easy boarding

Cons: Flight delay announcement could have been made much earlier

Cons: The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies.

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

Cons: If the flight was on time!

Pros: price

Cons: seat comfort and pitch is far below par; no recline; no headrests; the most uncomfortable flight I have been on and I travel at least 4* per month

Pros: Check in staff helpful.

Pros: Seamless check-in, very friendly and professional in-flight staff

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

Cons: It was moving a lot!!! :\

Pros: Punctuality was good. No complaints generally.

Cons: Temp in cabin too high.

Pros: Clean

Cons: I am not sure why they were delayed.

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was a 5 star experience, friendly hostess’s and friendly & helpful staff

Pros: crew provided attentive and excellent service. Good food and beverage.

Cons: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.

Pros: Crews were good.

Cons: Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines.

Pros: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Cons: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

Pros: Easy boarding and relatively smooth flight

Cons: Delayed waiting on the plane, however all boarded on time. Seating was tight with not much leg space and tight with the people next to you. Menu options were the usual and as it’s a shortish flight just had a light snack and drink.

Cons: All good...your excellent button would not work...so good. Price for food a bit high. Free water would be good...

Pros: price

Cons: seat comfort and pitch is far below par; no recline; no headrests; the most uncomfortable flight I have been on and I travel at least 4* per month

Pros: Flight crew was awesome. They were very professional and caring. Wish they worked for a different airline. The operations side of the business is broken.

Cons: Was diverted due to mechanical issues. Had to stay the night. Although we were provided with accommodations this came about after 3 hours on the ground. During that time we were left in the dark as to what was going on. Next morning we were taken to the airport where once again we were left in the dark. At no point did anyone from Jetstar step up and communicate with us. They left it up to the staff at the airport who apparently did not work for the airline.

Pros: On time.

Cons: Food

Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this

Pros: very nice while Landed and take off.

Cons: We did not order any foods. No suggestion.

Pros: Pilot

Cons: Boarding process Delayed flight

Pros: easy securityand boarding at kl

Cons: food bland

Cons: Connecting Time

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: Having 2 seats to ourselves

Cons: Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr