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Cons: I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips

Cons: Allow us to upgrade class

Pros: On Time No Frills.Overall Good

Cons: Nothing

Pros: Scoot upgraded to a bigger plane, and as a result had more empty seats

Cons: flight was delayed by almost 2 hours due to operational problems. despite that, there were still passengers who were late to board, causing more delays. no apologies from Scoot. plans were derailed.

Pros: Smooth boarding

Cons: If they could serve a light snack would be good

Pros: again, the crew anticipated our needs

Pros: Classy cabin staff

Cons: Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!

Pros: food, service

Cons: nobody replaced the toilet paper in the bathrooms, when it was finished. Checking in started later than normal.

Cons: Terrible call centre. No reply on the list luggage phone number. Absolutely terrible service

Pros: The crew are ok. They should find jobs with other, better airlines.

Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.

Cons: More food variety

Cons: Boarding was disorganized. Otherwise everything was good

Pros: Everything was on time and the food and service was good.

Pros: Plenty of leg room, comfortable seats, and great service on the plane!

Pros: Flight personnel go out of there way to smile and make you feel wanted on this flight and the previous flight enroute to Singapore from Hong Kong. Food was OK, too.

Pros: The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t.

Cons: The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all.

Pros: Air Crew was polite. Ground crew was the slowest and most inefficient group of people I've witnessed. There'd be 3 people working, but 2 of them would be talking to each other, letting the queues build up.

Cons: Ground experience was pretty terrible at the airport. Most likely I'd avoid flying through here again.

Pros: Head rest not comfortable. Short distance okay not long one.

Cons: Plane is old i think. Take off and landing time plane some shaky and sound not pleasant.

Pros: Enjoyed buying extended leg room

Cons: Water should be a standard on a 4 hour flight

Pros: Efficiency, good.

Cons: More storage space in business

Pros: The service was outstanding! All of the flight attendants were amazing!

Cons: SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled.

Pros: Comfortable, on board flight menu was good, no delay.

Cons: Visa permits check before boarding was really unnecessary. It's immigration personals job. That creates long & slow moving que. But then perhaps it's the KL Airport authorities fault that exercise that policy. Saw the same thing with some other airlines.

Pros: Read trip advisor Will never use them again They will have an accident and it will be their fault

Pros: Every thing in the flight was excellent.

Cons: Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate.

Pros: Ease of booking and 30kg baggage allow all included in quoted flight cost

Cons: Food quality appears to be falling down in variety and quality

Pros: Everything was good . Yhe only problem is the small portions of food.

Cons: Captain concern about security.

Pros: Very enjoyable flight. Plenty of legroom in the bulk seating. Service was very good and food was OK.

Cons: Seats in economy are not that thick therefore not comfortable to sit for a long time.

Pros: Went up and down as planned.

Cons: Late departure due to storms results in late arrival. Seat didn't work as expected. USB charger didn't work and interfered with the headset.

Cons: Nice flight nice

Pros: SQ always has the best looking flight attendants

Pros: Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers.

Cons: In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time.

Pros: The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals.

Cons: On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage.

Pros: Crews sympathy’s

Cons: Disembarking On economy plus we had to wait for all business passengers to leave and there were that needed wheelchair hence took a long time

Pros: A nice experience overall. Flight was quiet so plenty of personal space.

Pros: Good service and good plane.

Pros: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Cons: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!

Pros: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Cons: The food is rather meh, does not stand out

Pros: The crew was friendly and the flight was comfortable. There were two service representatives to take me on the golf cart from my gate in Terminal 1 when I landed to the bus departing from Terminal 2 to Terminal 4 where my connection was. It was unexpected, but saved a lot of stress based on the distance I had to travel within the airport to make the connecting flight.

Cons: They recently moved the Cathay Pacific flights to the new Terminal 4 in Changi in Singapore. The connecting distance was significant to get from the Terminal 1 gate to the bus leaving from Terminal 2 to get to Terminal 4. Changi is usually VERY efficient, but this was a real inconvenience to not have direct transport from T1 to T4. Also, the lines for Cathay are not properly sorted by First/Business and all status frequent flyers. There were no ropes or anything organizing the queue, so there were well over 150 people lined up for the priority boarding with no clear queue. At that point, there is no priority. Time to get better organized.

Pros: punctual

Cons: seat cushion for the back is too hard.

Pros: Crew Service and Leg space is great. Automatic check-in station is simple and easy to operate, speeds up the queue for checking-in and luggage drop.

Cons: Seat has no recline option, only movable part is the base of seat, back support recline is not available, thus making it impossible to rest. Food was served cold, CX used to be much better at food handling, cold omelette and soggy bacon is definitely not appetizing even for a hungry morning flight. Entertainment is ok, nice options, but LCD screen is getting old and blurry, rather not strain my eyes to try watch anything on it.

Pros: super comfortable seats, complete amenities (pillows, blankets, TV and a plug to charge your devices). flights are also on time and the food is great! I've been flying through budget airlines until now; although I flew economy with Cathay, the flight experience felt very premium.

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Cons: Leg room

Pros: Comfortable, clean, good crew, early landing.

Cons: 15 minutes stuck on the bus at disembarkation sucked.

Pros: There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that.

Cons: More storage space in business

Pros: New aircraft

Cons: The willingness to provide a better quality service by the entire cabin crew and improved food quality.

Pros: Classy cabin staff

Pros: the crew is fine. The seat was OK standard.

Cons: Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce.

Cons: Nice flight nice

Cons: 3h delay on the way in 1h delay on the way back

Pros: Flight was good.

Cons: However, economy seat were way too close to each other. We offered to upgrade our seats with additional cost but we were shot down. Cathay pacific's representatives were not very friendly.

Cons: I wish there was air conditioning. It was very warm ok the plane.

Pros: You can check-in luggage for free. Not like Airasia

Cons: Delays, of course.

Pros: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.

Cons: The food is rather meh, does not stand out

Cons: Cramped seats

Pros: Comfortable and modern plane with good services and good communication. We had a minor delay due to poor weather but pilot and staff communicated the situation well and took safety precautions. Good entertainment options and food.