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The Westin Kansas City at Crown Center
Top City Hotel

1 East Pershing Road, Kansas City, MO 64108, United States
+1 816 474 4400

S$ 273+

Overall guest ratings

8.4/10 Excellent
based on 1,096 reviews

Review highlights

  • 9.0
  • 8.1
  • 7.9
  • 6.4

Good to know

  • Pleasant entrance area
  • Great view

Nearby

    show all

    About

    Located in the heart of downtown, The Westin Kansas City at Crown Center is encompassed by Hallmark's Crown Center. This city within a city offers guests 85 acres of shops, restaurants, and theatres—all of which can be accessed from within the hotel. Begin your day with laps in the outdoor heated swimming pool before buckling down for business in our 53,873 square feet of meeting facilities. A whirlpool, sauna, and tennis courts fill your stay with activities to help you feel your best. Our 724 spacious guest rooms and suites leave guests feeling amazingly refreshed. With our Westin Heavenly® Bed, High Speed Internet Access, and WestinWORKOUT® Rooms, we help guests stay fit, productive, and well-rested throughout their stay.

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    Starwood Hotels

    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Spa
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Internet (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 1,096 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      8.3 "Easily accessible by car, said 83%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.6 "86% were impressed by the valet service."
    • 7.9 "Good amenities."
      7.8 "78% thought the building was wonderful."
      8.0 "80% enjoyed the lobby entrance."
      10.0 "Business facilities were excellent, according to 100%."
    • 6.9 "Breakfast is mediocre."
    • 6.6 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      5.3 "Only 53% found the balcony ok."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 4.8 "Value below average."
      3.9 "61% thought it was overpriced."
      1.7 "The price was too high for 83%."
    • 2.8 "Disappointing internet connection."
      3.9 "61% thought it was overpriced."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 537 reviews
    • 8.8 "Location is great."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
    • 6.2 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      5.2 "For only 52%, the bathroom was ok."
    • 6.2 "Food is average."
    • 6.1 "Vibe was decent."
    • 5.9 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 4.2 "Value below average."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 427 reviews
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.4 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.1 "For only 61%, the bathroom was ok."
      6.7 "Beds were acceptable for 67%."
      5.1 "Only 51% found the balcony ok."
    • 6.2 "Food is average."
    • 6.0 "Vibe was decent."
    • 4.9 "Value below average."
      4.2 "58% thought it was overpriced."
    • 3.0 "Disappointing internet connection."
      4.2 "58% thought it was overpriced."
    View all review categories

    Overall rating

    8.4 Excellent
    based on 65 reviews
    • 9.0 "Terrific location."
    • 8.0 "Great service."
    • 7.4 "Good amenities."
      7.3 "73% thought the building was wonderful."
    • 6.8 "Rooms are ok."
    • 4.6 "Value below average."

    Overall rating

    8.1 Excellent
    based on 65 reviews
    • 8.8 "Location is great."
    • 8.2 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.9 "Average comfort."
    • 6.5 "Rooms are ok."
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Pleasant entrance area"
    "Great view"
    data provided by TrustYou

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