Good to know
|Distance to city centre||1.3 km|
|"Staff is great and very helpful."||(in 15 reviews)|
|"A great location near the city center"||(in 5 reviews)|
|"Great location next to the railway station."||(in 33 reviews)|
Time of year
Show reviews that mention
|city centre||in 19 reviews|
|clean rooms||in 13 reviews|
|close to the train station||in 67 reviews|
|friendly staff||in 25 reviews|
|good breakfast||in 28 reviews|
|hotel is located||in 24 reviews|
|kazan||in 11 reviews|
|kul||in 3 reviews|
|location is great||in 47 reviews|
|main tourist||in 7 reviews|
|sharif||in 4 reviews|
|staff is great||in 31 reviews|
|value for money||in 15 reviews|
|walk to the kremlin||in 3 reviews|
|walking distance||in 14 reviews|
Location good, facilities fine and up to standard and staff kind and helpful, i.e., when it is possible to communicate with them in English.
1) It is unfortunate for the hotel, and the guests, that the reception staff is unable to communicate effectively and professionally in English. It results in a lot of frustation at the beginning of the visit. This has been mentioned by other guests so the hotel management has clearly not taken this seriously seriously. 2) The hotel room is well equipped, but at a time when tablets and mobile phones need to be charged at convinient points in time, it is unfortunate that the electricity totally switches off when one leaves the room and removes the keycard from the switch, for example, when going for breakfast, dinner, etc, to return to discover that the device is still uncharged: 2-3 designated plug-ins in each room would be very helpful.
Rooms are not sound proof, you can hear the noise from the hallways and the other rooms.
The location to the train station was great. It is right across the street. I got there very early but was able to put my luggage in storage and then explore the city.
The central location. After a long train ride you can step off the train; cross the street and arrive at the hotel for a hot shower. Also; you can leave your bags and explore the city before easily and quickly picking up your bags and getting back on the train. Quick 10 to 20 minute walk to all the major tourist highlights and attractions.
It's near the railway station, and there're many restaurant around. Quite convenient.
A stay at Hotel Crystal places you in the heart of Kazan, within a 10-minute walk of Museum of Sports Glory of Tatarstan and Central Market. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
based on 2,201 reviews
Things to know
- Spacious rooms
- Accessible parking
- Train station is close
Policies vary by room type and provider.
Reviews about Hotel Crystal
Most popular landmarks
- Central Stadium 0.8 km
- Millenium Square 0.8 km
- St. Peter and Paul Cathedral 0.9 km
- Qolsarif Mosque 1 km
- Kazan Kremlin 1.2 km
- Galiaskar Kamal Theater 1.2 km