Overview

Mercure Koh Chang Hideaway

111/1 Moo 1, Bai Lan Bay, Ko Chang 23170, Thailand
+66 39 619 111

S$ 83+

Overall guest ratings

8.1/10 Excellent
based on 1,592 reviews

Review highlights

  • 8.2
  • 7.8
  • 6.8
  • 5.5

Good to know

  • Very quiet
  • Friendly atmosphere
  • Pleasant hotel grounds

Nearby

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    About

    Located at Bai Lan Bay, Mercure Koh Chang Hideaway, a 141-room modern beach front resort, is East from Trat Airport. Koh Chang, the second largest island in Thailand, offers various touristic spots and activities: National Marine Park, providing a natural retreat filled with fascinating wildlife and marine life, high peaks, scenic waterfalls, lush jungles, diving and other water sport facilities.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Hot tub
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Private beach
    • Storage available
    • Terrace/Patio
    • Non-smoking rooms available
    • ATM on-site
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,592 reviews
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.8 "Good location."
      9.8 "98% appreciated the closeness to the beach."
    • 6.8 "Beach is so-so."
      6.4 "Only 64% said the beach was clean enough."
      6.1 "Average beach sports facilities, said 61%."
    • 6.6 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      6.4 "Only 64% said the rooms were modern."
      5.7 "Only 57% found the balcony ok."
    • 5.7 "Food is average."
    • 5.5 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 3.6 "Breakfast is below average."
      0.6 "94% said the breakfast was too expensive."
    • 3.2 "Terrible value."
      1.8 "The price was too high for 82%."
      0.6 "94% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    based on 811 reviews
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.0 "Location is great."
      9.8 "98% appreciated the closeness to the beach."
    • 7.1 "Good beach."
    • 6.5 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.5 "Only 65% said the rooms were modern."
      5.9 "Only 59% found the balcony ok."
    • 5.9 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.7 "Bar is ok."
    • 3.4 "Value below average."
      2.4 "The price was too high for 76%."
      0.8 "92% said the breakfast was too expensive."
    • 3.3 "Breakfast is below average."
      0.8 "92% said the breakfast was too expensive."
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    Overall rating

    8.0 Good
    based on 668 reviews
    • 8.3 "Pool is good."
    • 7.7 "Good location."
      9.7 "97% appreciated the closeness to the beach."
      8.6 "86% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.2 "Good beach."
    • 6.2 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.1 "Only 61% said the rooms were modern."
    • 5.7 "Average cleanliness."
    • 5.6 "Internet is average."
    • 5.2 "Food is average."
    • 3.6 "Breakfast is below average."
      0.5 "95% said the breakfast was too expensive."
    • 3.4 "Value below average."
      0.5 "95% said the breakfast was too expensive."
      1.5 "The price was too high for 85%."
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    Overall rating

    8.0 Good
    based on 111 reviews
    • 8.2 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 6.6 "Average cleanliness."
    • 6.6 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 6.5 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 6.4 "Beach is so-so."
    • 5.8 "Food is average."
    • 3.1 "Terrible value."
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    Good to know
    "Very quiet"
    "Friendly atmosphere"
    "Pleasant hotel grounds"
    data provided by TrustYou

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