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Grand Borneo Hotel

TA-00-01, 1 Borneo Hypermall, JI Ums, Kota Kinabalu 88450, Malaysia
+60 8852 6888

S$ 46+

Sat 3-12 Check in
Sun 4-12 Check out

Overall guest ratings

7.4/10 Good
based on 2,554 reviews

Review highlights

  • 7.9
  • 7.0
  • 5.0
  • 4.5

Good to know

  • Great shopping

Nearby

    show all

    About

    With a stay at Grand Borneo Hotel in Kota Kinabalu (Menggatal), you'll be minutes from 1 Borneo Hypermall and close to University of Malaysia Sabah. This hotel is within close proximity of Borneo Marine Research Institute and Tun Mustapha Tower.

    Rooms

    Make yourself at home in one of the 300 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities, including an indoor pool, a fitness center, and karaoke. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

    Dining

    Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    based on 2,554 reviews
    • 7.9 "Good service."
    • 7.0 "Good location."
    • 6.6 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
    • 5.4 "Pool is mediocre."
    • 5.0 "Average amenities."
    • 4.5 "Rooms are not good."
    • 4.3 "Not very clean."
    • 2.9 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.4 Good
    based on 766 reviews
    • 7.6 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 6.9 "Location is acceptable."
      5.4 "54% thought the parking prices were average."
    • 6.3 "Breakfast is mediocre."
    • 5.6 "Vibe was decent."
    • 5.3 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      7.0 "70% said the beds were comfortable."
    • 5.0 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.7 "Only 57% said rooms were big enough."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.4 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 2.6 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.5 Good
    based on 1,047 reviews
    • 7.3 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 7.2 "Good location."
      10.0 "100% liked the proximity to shopping."
    • 6.7 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
    • 5.4 "Pool is mediocre."
    • 5.3 "Average comfort."
      6.9 "Beds were acceptable for 69%."
      5.5 "Only 55% said rooms were big enough."
    • 5.1 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.7 "Rooms are not good."
      3.8 "62% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      1.8 "Air conditioning was criticized by 82%."
      1.2 "88% said the bathroom was dirty."
      0.8 "92% found problems with the furniture."
      0.8 "92% were disappointed with the minibar."
      1.3 "87% had problems with the shower."
    • 4.1 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
    • 3.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.8 Good
    based on 280 reviews
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.5 "Good location."
      9.9 "99% liked the proximity to shopping."
    • 6.4 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 5.6 "Vibe was decent."
    • 5.3 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 5.1 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 3.3 "Internet is poor."
    View all review categories

    Overall rating

    7.4 Good
    based on 459 reviews
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.2 "Good location."
      9.7 "97% liked the proximity to shopping."
    • 7.1 "Good breakfast."
    • 5.4 "Vibe was decent."
    • 5.0 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 4.7 "Not very comfortable."
    • 4.6 "Rooms are not good."
      4.1 "59% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% complained about the bathroom."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 2.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    data provided by TrustYou

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