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Promenade Hotel Kota Kinabalu
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4, Lorong Api Api 3, Api Api Centre, Kota Kinabalu 88000, Malaysia
+60 8826 5555

S$ 70+

Overall guest ratings

8.0/10 Good
based on 1,803 reviews

Review highlights

  • 9.4
  • 9.4
  • 7.0
  • 6.9

Good to know

  • Great reception
  • Great view

Nearby

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    About

    Promenade Hotel Kota Kinabalu is in the heart of Kota Kinabalu, walking distance from Plaza Wawasan and Kompleks Asia City. This 4-star hotel is within close proximity of Filipino Market and Warisan Square.

    Rooms

    Make yourself at home in one of the 450 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and a hair salon.

    Dining

    Grab a bite to eat at one of the hotel's 2 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kota Kinabalu? This hotel has facilities measuring 22080 square feet (2051 square meters), including meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 1,803 reviews
    • 9.4 "Incredible bar."
      9.1 "Delicious alcoholic drinks, according to 91%."
      10.0 "100% thought beverage prices were a great value."
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.8 "City centre within easy reach, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      7.8 "Easily accessible by car, said 78%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.3 "Good value."
      9.1 "91% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
      10.0 "100% thought beverage prices were a great value."
      10.0 "100% thought it was a great value."
    • 7.8 "Good service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.1 "71% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
    • 7.1 "High comfort."
      10.0 "100% liked the big bathroom."
    • 7.0 "Good breakfast."
    • 6.9 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      5.8 "58% thought the minibar was ok."
    • 2.6 "Horrible pool."
      2.9 "Dirty pool, said 71%."
    • 2.6 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 2.5 "Disappointing wellness & sports facilities."
      2.7 "73% didn't like the fitness area."
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    Overall rating

    8.1 Excellent
    based on 540 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Incredible bar."
    • 8.3 "Good value."
      9.3 "93% were happy with the price of the breakfast."
    • 7.7 "Good service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 7.2 "Good breakfast."
      9.3 "93% were happy with the price of the breakfast."
    • 6.6 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
    • 5.8 "Vibe was decent."
      6.2 "Only 62% thought, the hotel was modern."
    • 5.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 2.9 "Horrible pool."
    • 2.3 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    based on 576 reviews
    • 9.5 "Incredible bar."
      9.3 "Delicious alcoholic drinks, according to 93%."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      8.3 "City centre within easy reach, said 83%."
    • 8.2 "Good value."
      9.2 "92% were happy with the price of the breakfast."
    • 7.7 "Good service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.1 "Good breakfast."
      9.2 "92% were happy with the price of the breakfast."
    • 6.9 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 6.8 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 6.1 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.4 "Horrible pool."
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    Overall rating

    7.7 Good
    based on 306 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Good value."
    • 8.0 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 7.6 "Nice rooms."
      9.8 "98% thought the view was good."
      7.9 "79% appreciated the modern rooms."
    • 7.2 "Good breakfast."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 2.5 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.9 Good
    based on 378 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.0 "High comfort."
      6.8 "Beds were acceptable for 68%."
    • 6.7 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      5.0 "For 50%, maintenance was acceptable."
      6.8 "Beds were acceptable for 68%."
    • 6.0 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.7 "Vibe was decent."
      5.7 "Only 57% thought, the hotel was modern."
    • 2.6 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    • 2.3 "Horrible pool."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Great view"
    data provided by TrustYou

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