Overview

Promenade Hotel Kota Kinabalu

4, Lorong Api Api 3, Api Api Centre, Kota Kinabalu 88000, Malaysia
+60 8826 5555

S$ 70+

Overall guest ratings

7.9/10 Good
based on 1,866 reviews

Review highlights

  • 9.3
  • 8.9
  • 6.9
  • 5.8

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Placing you within a 15-minute drive of Sabah State Mosque and Likas Stadium, Promenade Hotel Kota Kinabalu offers an airport shuttle (available 24 hours) for MYR 15 per vehicle. Guests can indulge in massages, and Promenade Cafe, one of 2 restaurants, serves fusion cuisine and is open for breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 1,866 reviews
    • 9.3 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Beach is lovely."
    • 7.3 "Good service."
      8.9 "89% found the staff to be very friendly."
      8.1 "Management was excellent, said 81%."
      8.8 "88% said the concierge service was amazing."
    • 7.0 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.0 "High comfort."
      9.3 "93% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 6.9 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
      5.6 "Only 56% said the rooms were modern."
    • 5.8 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.9 "Disappointing wellness & sports facilities."
      2.2 "78% didn't like the fitness area."
    • 2.5 "Horrible pool."
      4.0 "Dirty pool, said 60%."
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    Overall rating

    7.9 Good
    based on 578 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
    • 7.5 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 7.2 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.1 "Nice rooms."
      9.7 "97% thought the view was good."
      9.5 "95% thought rooms were spacious."
    • 5.6 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
    • 5.1 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 2.9 "Horrible pool."
    • 2.7 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 578 reviews
    • 9.0 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
    • 8.5 "Bar is amazing."
      7.9 "Delicious alcoholic drinks, according to 79%."
    • 7.4 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 7.0 "Good service."
      5.9 "59% said the reception staff was ok."
      6.9 "Only 69% thought the service was professional."
    • 6.8 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 6.7 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
      6.1 "Beds were acceptable for 61%."
    • 5.8 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 3.8 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 2.3 "Horrible pool."
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    Overall rating

    7.7 Good
    based on 279 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.1 "Good value."
    • 7.7 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 7.5 "Nice rooms."
      9.8 "98% thought the view was good."
      9.3 "93% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 3.0 "Disappointing internet connection."
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    Overall rating

    7.9 Good
    based on 429 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "High comfort."
      6.6 "Beds were acceptable for 66%."
    • 6.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      5.3 "Only 53% said the rooms were modern."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.4 "Vibe was decent."
    • 3.1 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 2.5 "Horrible pool."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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