Overview

Promenade Hotel Kota Kinabalu
Top City Hotel

4, Lorong Api Api 3, Api Api Centre, Kota Kinabalu 88000, Malaysia
+60 8826 5555

S$ 71+

Overall guest ratings

8.0/10 Good
based on 2,285 reviews

Review highlights

  • 9.3
  • 9.1
  • 6.8
  • 6.8

Good to know

  • Friendly service
  • Great view
  • Great shopping

Nearby

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    About

    Placing you within a 15-minute drive of Sabah State Mosque and Likas Stadium, Promenade Hotel Kota Kinabalu offers an airport shuttle (available 24 hours) for MYR 15 per vehicle. Guests can indulge in massages, and Promenade Cafe, one of 2 restaurants, serves fusion cuisine and is open for breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 2,285 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      9.3 "Easily accessible by car, said 93%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "93% appreciated the closeness to the beach."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "Wonderful beach."
    • 8.8 "Bar is amazing."
      8.2 "Delicious alcoholic drinks, according to 82%."
      10.0 "100% thought beverage prices were a great value."
    • 8.3 "Good value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
      10.0 "100% thought beverage prices were a great value."
    • 8.0 "Food is delicious."
      8.6 "86% loved the menu selection."
      7.8 "Yummy desserts, said 78%."
      10.0 "100% were happy with the price."
    • 6.8 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 6.8 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
      5.3 "Only 53% said the rooms were modern."
    • 4.0 "Wellness & sports facilities were not very nice."
      4.0 "60% didn't like the fitness area."
    • 3.3 "Pool is below average."
      4.0 "Dirty pool, said 60%."
    • 2.7 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 708 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
    • 8.7 "Bar is amazing."
    • 8.5 "Good value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.2 "Food is delicious."
    • 7.6 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.8 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 6.6 "Rooms are ok."
      5.2 "Only 52% said rooms were clean enough."
      5.9 "Beds were acceptable for 59%."
      5.5 "Only 55% said the rooms were modern."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 3.3 "Pool is below average."
    • 2.4 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 799 reviews
    • 9.0 "Incredible bar."
      8.5 "Delicious alcoholic drinks, according to 85%."
    • 8.9 "Location is great."
      9.5 "95% liked the proximity to shopping."
      8.9 "City centre within easy reach, said 89%."
    • 8.4 "Good value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.5 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.3 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
      5.6 "Only 56% said the rooms were modern."
    • 6.4 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
      5.4 "For only 54%, the facilities were new enough."
    • 3.3 "Internet is poor."
    • 3.0 "Horrible pool."
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    Overall rating

    8.0 Good
    based on 319 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 8.4 "Good value."
    • 8.1 "Food is delicious."
    • 8.1 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.6 "Nice rooms."
      9.7 "97% thought the view was good."
      8.7 "87% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 6.4 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 2.6 "Disappointing internet connection."
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    Overall rating

    7.9 Good
    based on 457 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 6.9 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      6.4 "Beds were acceptable for 64%."
    • 5.8 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
      5.5 "55% considered the lobby entrance to be so-so."
    • 3.1 "Horrible pool."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great view"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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