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Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia
+60 321 486 888

S$ 66+

Overall guest ratings

7.5/10 Good
based on 5,023 reviews

Review highlights

  • 9.2
  • 7.3
  • 5.0
  • 4.7

Nearby

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    About

    Hotel Royal Kuala Lumpur is your ideal choice of abode as we will make your stay here memorable in true Malaysian flair whether you are here on holiday, a business trip or on your honeymoon. This 20-storey high, stylish downtown city hotel boasts 285 rooms and suites, stylishly refurbished and is equipped with modern amenities including Satellite TV and Internet Broadband access with all your needs in mind.

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    accorhotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Bar/Lounge
    • Cable or satellite TV
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 5,023 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      8.4 "Easily accessible by car, said 84%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.8 "88% said the concierge service was amazing."
    • 6.3 "Average comfort."
    • 5.8 "Breakfast is mediocre."
      6.2 "Breakfast prices were ok, according to 62%."
    • 5.0 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      2.8 "72% complained about the bathroom."
      3.0 "70% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
      1.9 "81% found problems with the furniture."
      2.0 "Air conditioning was criticized by 80%."
      3.3 "67% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      1.6 "84% were disappointed with the minibar."
    • 4.7 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      2.1 "79% thought the facilities needed updating."
      2.2 "78% complained about the elevator."
      2.4 "For 76%, the lobby entrance was sub-standard."
      2.0 "80% didn't like the architecture."
      2.5 "75% didn't like the smoking area."
    • 4.0 "Vibe wasn't good."
      3.0 "70% criticized the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."
      4.4 "56% didn't like the unstylish hotel."
    • 2.9 "Horrible pool."
      2.7 "Dirty pool, said 73%."
    • 2.1 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 2,009 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      8.3 "Easily accessible by car, said 83%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.3 "Good service."
      8.4 "84% found the staff to be very friendly."
      8.7 "87% said the concierge service was amazing."
    • 6.1 "Average comfort."
    • 5.4 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
      2.6 "74% complained about the elevator."
      2.2 "78% thought the facilities needed updating."
    • 4.0 "Vibe wasn't good."
      3.4 "66% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 2.8 "Horrible pool."
    • 1.9 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
    • 0.7 "Disappointing wellness & sports facilities."
      0.4 "96% didn't like the fitness area."
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    Overall rating

    7.4 Good
    based on 1,707 reviews
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.4 "Easily accessible by car, said 84%."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      5.4 "54% said the reception staff was ok."
      6.3 "Only 63% thought the service was professional."
      5.6 "Housekeeping was ok, according to 56%."
    • 6.3 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 6.0 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 4.8 "Rooms are not good."
      3.1 "69% complained about the bathroom."
      4.4 "56% said rooms were dirty."
      2.7 "73% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      2.1 "Air conditioning was criticized by 79%."
      2.8 "72% had problems with the shower."
      3.3 "67% said the bathroom was dirty."
    • 4.3 "Not very clean."
      4.4 "56% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.9 "81% thought the facilities needed updating."
      1.8 "82% complained about the elevator."
    • 3.5 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 2.8 "Horrible pool."
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    Overall rating

    7.1 Good
    based on 401 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      9.9 "Near to public transport, according to 99%."
    • 8.2 "Good value."
    • 7.7 "Good service."
      8.5 "85% found the staff to be very friendly."
    • 6.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 6.0 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 4.8 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.2 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
    • 2.3 "Disappointing internet connection."
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    Overall rating

    7.4 Good
    based on 904 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "City centre within easy reach, said 100%."
    • 6.9 "Service is ok."
      5.7 "Only 57% thought the service was professional."
      5.5 "Housekeeping was ok, according to 55%."
      6.5 "65% found the room service acceptable."
    • 6.3 "Average comfort."
      6.6 "Beds were acceptable for 66%."
    • 5.3 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.7 "73% thought they were poorly maintained."
      2.9 "For 71%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
      2.5 "75% had problems with the shower."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      1.8 "82% thought the facilities needed updating."
      2.3 "For 77%, the lobby entrance was sub-standard."
    • 3.6 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
      4.4 "56% didn't like the unstylish hotel."
      2.3 "For 77%, the lobby entrance was sub-standard."
    • 3.1 "Horrible pool."
    • 2.2 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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