Overview

Hotel Royal Kuala Lumpur

Jalan Walter Grenier, Kuala Lumpur 55100, Malaysia
+60 321 486 888

S$ 60+

Overall guest ratings

7.6/10 Good
based on 5,481 reviews

Review highlights

  • 9.4
  • 7.1
  • 5.0
  • 3.9

Good to know

  • Great shopping

Nearby

    show all

    About

    Putting you within a 10-minute drive of Petronas Twin Towers and Petaling Street, Hotel Royal Kuala Lumpur offers an airport shuttle (available on request) for MYR 200 per vehicle. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Makan Makan Coffee House, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a steam room are other highlights at this Edwardian hotel, and rooms offer 24-hour room service and minibars.

    Less More
    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Restaurant
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Cable or satellite TV
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    based on 5,481 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      7.3 "73% thought parking was inexpensive."
    • 7.1 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.6 "76% said the concierge service was amazing."
      7.5 "75% said the recreation staff was great."
    • 6.0 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 5.6 "Breakfast is mediocre."
    • 5.1 "Average amenities."
      5.0 "Only 50% thought it had an adequate smoking area."
    • 5.0 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 3.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      3.0 "For 70%, the lobby entrance was sub-standard."
    • 3.6 "Pool is below average."
      2.1 "Dirty pool, said 79%."
    • 2.1 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    • 1.5 "Disappointing wellness & sports facilities."
      1.4 "86% didn't like the fitness area."
      1.2 "88% were unhappy with the sauna."
    View all review categories

    Overall rating

    7.6 Good
    based on 2,137 reviews
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      8.7 "Easily accessible by car, said 87%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
      7.8 "78% said the concierge service was amazing."
    • 5.9 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.3 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 4.5 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.4 "66% said the bathroom was dirty."
    • 4.1 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
    • 3.3 "Pool is below average."
    • 2.0 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    • 1.7 "Disappointing wellness & sports facilities."
      1.6 "84% didn't like the fitness area."
    View all review categories

    Overall rating

    7.5 Good
    based on 1,918 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.7 "Easily accessible by car, said 87%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
      5.2 "Only 52% thought the service was professional."
    • 5.9 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.6 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      2.6 "74% thought they were poorly maintained."
      2.5 "For 75%, the rooms looked old."
      2.2 "Air conditioning was criticized by 78%."
      2.1 "79% found problems with the furniture."
      3.3 "67% said the bathroom was dirty."
      3.3 "67% had problems with the shower."
      2.1 "79% were disappointed with the minibar."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.8 "For 72%, the lobby entrance was sub-standard."
      1.3 "87% thought the facilities needed updating."
      3.2 "68% complained about the elevator."
    • 4.2 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."
    • 3.5 "Pool is below average."
    • 3.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.3 Good
    based on 383 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.0 "Easily accessible by car, said 90%."
      10.0 "City centre within easy reach, said 100%."
    • 8.1 "Good value."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.1 "Average comfort."
    • 5.8 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
    • 5.0 "Average amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.2 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    based on 1,041 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.9 "Average comfort."
      6.4 "Beds were acceptable for 64%."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      3.4 "66% complained about the bathroom."
      4.7 "53% said rooms were dirty."
      2.6 "74% thought they were poorly maintained."
      2.4 "For 76%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      2.3 "Air conditioning was criticized by 77%."
      3.1 "69% said the bathroom was dirty."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 3.6 "Pool is below average."
    • 3.6 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
    • 2.2 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close