Overview

Parkroyal Kuala Lumpur

Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 321 470 088

S$ 95+

Overall guest ratings

8.2/10 Excellent
based on 5,960 reviews

Review highlights

  • 9.5
  • 9.2
  • 8.4
  • 5.8

Good to know

  • Professional service
  • Friendly service
  • Great shopping

Nearby

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    About

    PARKROYAL’s 3 restaurants reflect the food-centric culture of this international city. Chatz Brasserie specializes in pizzas and Italian fare, as well as international dishes served à la carte and buffet-style. Cantonese and Szechuan dishes are served at Si Chuan Dou Hua, and Klix Lounge offers coffee in the morning and cocktails and music at night. Enjoy a meal in the comfort of your room with 24-hour room service, or you can enjoy a cold drink at the poolside bar.

    Spend an afternoon at the outdoor pool, or squeeze in a workout at the 24-hour fitness center. The full-service St. Gregory Spa offers massages, facial treatments, body scrubs and wraps. Advanced reservations required for all spa services. Business travelers will appreciate access to the business center, meeting rooms, and banquet hall. Take advantage of the free self-parking during your stay.

    After a day exploring the city, return to a room with modern designs and a commanding view of the city skyline. Watch pay movies on the TV, and stay connected with complimentary wireless and wired Internet access. Bathrooms include hair dryers and bathrobes. Coffee/tea makers, refrigerators, minibars with some free items, and bottled water are offered. Ironing supplies are included in each room, and a nightly turndown service is available. Rollaway beds are available at a surcharge and cribs are complimentary.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Child pool
    • Coffee shop
    • Airport shuttle
    • Steam room
    • Terrace/Patio
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    based on 5,960 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% thought parking was inexpensive."
    • 9.2 "Excellent wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.4 "Breakfast is good."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
      7.1 "71% were happy with the room service."
      8.2 "Hotel security was great, thought 82%."
    • 8.2 "Food is delicious."
      9.3 "93% loved the menu selection."
      7.5 "75% enjoyed the side dishes."
    • 5.8 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
    • 5.5 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
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    Overall rating

    8.2 Excellent
    based on 2,086 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "City centre within easy reach, said 98%."
      7.5 "Easily accessible by car, said 75%."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "99% thought it was easy to get to the train station."
    • 9.2 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 8.3 "Breakfast is good."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 7.7 "Internet works."
      7.2 "72% said the wifi quality was great."
    • 5.3 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
    • 5.2 "Average comfort."
      5.7 "Only 57% said rooms were big enough."
      6.5 "Beds were acceptable for 65%."
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    Overall rating

    8.2 Excellent
    based on 2,264 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      7.4 "Easily accessible by car, said 74%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "City centre within easy reach, said 98%."
    • 9.0 "Excellent wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.3 "Breakfast is good."
    • 8.1 "Very good internet connection."
      7.6 "76% said the wifi quality was great."
    • 7.8 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 5.8 "Average comfort."
      5.8 "Only 58% said rooms were big enough."
      6.6 "Beds were acceptable for 66%."
    • 5.5 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
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    Overall rating

    8.3 Excellent
    based on 536 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Breakfast is good."
    • 8.4 "Food is delicious."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 6.3 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
    • 5.7 "Average comfort."
      5.9 "Only 59% said rooms were big enough."

    Overall rating

    8.2 Excellent
    based on 1,072 reviews
    • 9.5 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Excellent wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 8.7 "Breakfast is good."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
      7.0 "70% were happy with the room service."
    • 7.5 "Internet works."
      7.1 "71% said the wifi quality was great."
    • 7.0 "Good bar."
    • 6.9 "Average value."
    • 5.8 "Average comfort."
      6.1 "Only 61% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
    • 5.8 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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