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Hotel Santo Domingo
4 stars

Hotel Santo Domingo

San Bernardo 1, 28013 Madrid, Spain
Madrid, Spain
See location+34 915 479 800
From
S$ 116
Cheapest

rate per night

7.6
Good
based on 7151 reviews
7,151 reviews
Room type
Provider
Nightly total
Double room
S$ 116
Standard Room
S$ 144
Superior room
S$ 301

Photos of Hotel Santo Domingo

Overview

Rating

The Hotel Santo Domingo is a 4-star hotel situated in Madrid city center, within walking distance of the most popular attractions and sites. The Santo Domingo metro station and Gran Via are both near the hotel, which is made up of two combined buildings with originally decorated guest rooms and complimentary WiFi available throughout the property. Airport shuttle services and parking are available for a fee, and guests can visit nearby attractions like the Royal Palace, Plaza de Espana, and Plaza Mayor during their stay. Shopping, dining, and nightlife are also plentiful near this Madrid hotel.

The Hotel Santo Domingo features a rooftop terrace with a seasonal outdoor swimming pool, lounge area, and bar. There is also a hotel serving traditional Spanish cuisine and another hotel bar that guests can enjoy year-round. A buffet breakfast is provided for a fee and there is a nightclub on the property. Guests can also use the onsite business center and there are meeting rooms available. The front desk is open 24 hours for guest convenience. The hotel provides tour and ticket assistance, concierge services, luggage storage, dry cleaning and laundry service, and wedding services.

There are 200 guest rooms and suites at this hotel, including select rooms with private balconies, premium views, and deluxe amenities. Guests can choose from economy, standard double, superior double, and triple rooms as well as a collection of suites with panoramic views of the city. Room service is available during limited hours. All guest rooms include flat-screen TVs, a minibar, in-room climate control, and blackout curtains for privacy.

Rating
7.6
Good
Based on 7,151 verified guest reviews

Latest deals for Hotel Santo Domingo

Tue 6-5
Wed 7-5
Superior room
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Standard Room
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Double room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hotel Santo Domingo

  • Outdoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Landmark view
  • Storage available
  • Quiet street view
  • Seating area
  • Slippers
  • Sofa
  • Solarium
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Upper floors accessible by lift

Dining

  • Grocery deliveries
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Vending machine (drinks)
  • Vending machine (snacks)

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • Shared lounge/TV area
  • TV

Outdoor

  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Pool

  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Rooftop pool

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Parking and transportation

  • Parking
  • Airport shuttle

Health and safety

  • Daily housekeeping
  • Safe

Things to do

  • Bicycle hire

Reviews of Hotel Santo Domingo

7.6
Good
7151 verified ratings
Wonderful
2047
Very good
1381
Good
1573
Okay
705
Fair
683
Mediocre
366
Poor
397

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, with many noting its proximity to attractions in Madrid. However, there were significant complaints regarding cleanliness, with several reviews mentioning dirty rooms and bathrooms. Additionally, many guests found the room sizes to be smaller than expected, leading to discomfort during their stay. Overall, while the location is a highlight, the hotel needs to improve its cleanliness and room quality.
AI-generated from customer reviews
Location9.5 out of 10
Room Size2.5 out of 10
Cleanliness2 out of 10
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All reviews

8.5
Very good
Jimmy, Aug 2019
Pros (+) Roof top pool and simplify
Cons (-) Small/average rooms.

Location

San Bernardo 1, 28013 Madrid

What's nearby

  • Teatro Real304 m
  • Plaza de Oriente397 m
  • Madrid City Centre0.5 km
  • Plaza de Espana0.5 km
  • Plaza Mayor0.5 km
  • Puerta del Sol0.6 km
  • Palacio Real de Madrid0.6 km
  • Principe Pio0.9 km
  • Plaza de Santa Ana0.9 km
  • Teatro Español1 km
  • Plaza de Cibeles1.3 km
  • Museo del Prado1.6 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: 714200405009

When to book a room at Hotel Santo Domingo

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hotel Santo Domingo

  • Where is Hotel Santo Domingo located?

    Hotel Santo Domingo is located at San Bernardo 1 in Gran Via, 0.7 km from the centre of Madrid. Teatro Real is the closest landmark to Hotel Santo Domingo.

  • When is check-in time and check-out time at Hotel Santo Domingo?

    Check-in time is 14:00 and check-out time is 12:00 at Hotel Santo Domingo.

  • Does Hotel Santo Domingo offer free Wi-Fi?

    Yes, Hotel Santo Domingo offers free Wi-Fi.

  • How far is Hotel Santo Domingo from the airport?

    Hotel Santo Domingo is 13.5 km from Madrid Barajas.

  • Does Hotel Santo Domingo have a pool?

    Yes, Hotel Santo Domingo has a pool on-site.

  • How does KAYAK find such great Hotel Santo Domingo hotel deals?

    KAYAK scours the web for all room deals available at Hotel Santo Domingo in Madrid and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Santo Domingo and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Santo Domingo.

See more FAQs

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Good to know

Value for money

7.1

Distance to city centre

0.7 km

Nearest airport

Madrid Barajas

Distance to airport

13.7 km

Everything you need to know for your stay in Madrid