Overview

Matsuyama New Grand Hotel

3-4-10, 2 Bancho, Matsuyama 790-0002, Japan
+81 899 333 661

S$ 63+

Overall guest ratings

8.1/10 Excellent
based on 800 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.0
  • 6.7

Good to know

  • Great reception
  • Friendly service
  • Great shopping
  • Near city centre

Nearby

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    About

    A great choice for a stay in Matsuyama, Matsuyama New Grand Hotel is just 4.5 mi (7.3 km) from the airport. Guests can visit the spa to indulge in massages, facials, or body treatments, and Le. vent serves breakfast. Rooms offer up nice touches like deep soaking tubs and slippers, along with LCD TVs and refrigerators.

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    AMENITIES

    • Parking
    • Free Wi-Fi
    • Bicycle hire
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Spa
    • Restaurant
    • Sauna
    • Free Internet
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 800 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to sightseeing."
      8.3 "83% thought it was easy to get to the train station."
      8.9 "Great parking, according to 89%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "Excellent wellness & sports facilities."
      9.6 "96% loved the sauna."
    • 9.0 "Excellent value."
    • 8.0 "Great service."
      7.7 "77% said the reception staff was great."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      7.9 "79% said the booking process went smoothly."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
      7.0 "70% were happy with the bathroom."
      5.6 "Only 56% said rooms were clean enough."
      6.5 "65% thought the bathroom was big enough."
      6.3 "Only 63% thought the shower was ok."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 96 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.1 "Great service."
      9.5 "95% thought the service was very professional."
    • 7.0 "Nice rooms."
      6.4 "Only 64% said rooms were big enough."
    • 6.8 "Breakfast is mediocre."
    • 5.5 "Average comfort."
      6.4 "Only 64% said rooms were big enough."

    Overall rating

    8.4 Excellent
    based on 120 reviews
    • 9.5 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.7 "97% liked the proximity to shopping."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.7 "Good value."
    • 8.3 "Great service."
      8.6 "Housekeeping was great, according to 86%."
      9.5 "95% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 7.4 "Nice rooms."
      7.4 "74% were happy with the bathroom."

    Overall rating

    7.3 Good
    based on 168 reviews
    • 9.3 "Excellent wellness & sports facilities."
    • 9.2 "Excellent value."
    • 9.1 "Terrific location."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% liked the proximity to shopping."
    • 8.0 "Great service."
      8.0 "80% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Rooms are ok."
      5.3 "Only 53% said rooms were clean enough."
    • 5.1 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
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    Overall rating

    8.2 Excellent
    based on 416 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "86% thought it was easy to get to the train station."
    • 9.2 "Excellent wellness & sports facilities."
      9.7 "97% loved the sauna."
    • 9.1 "Excellent value."
    • 8.1 "Great service."
      7.8 "78% said the reception staff was great."
      9.1 "91% found the staff to be very friendly."
      7.9 "Housekeeping was great, according to 79%."
      9.3 "93% thought the service was very professional."
    • 7.4 "Good breakfast."
    • 5.6 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
      5.2 "Only 52% said rooms were clean enough."
      6.4 "64% thought the bathroom was big enough."
    • 4.8 "Not very clean."
      2.5 "75% said the bathroom was dirty."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great reception"
    "Friendly service"
    "Great shopping"
    "Near city centre"
    data provided by TrustYou

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