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Mercure Melbourne Albert Park

65 Queens Road, Melbourne, VIC 3004, Australia
+61 395 294 300

S$ 96+

Sun 11-12 Check in
Mon 12-12 Check out

Overall guest ratings

8.1/10 Excellent
based on 2,274 reviews

Review highlights

  • 8.7
  • 8.5
  • 8.2
  • 6.1

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    The property is centrally located on Queens Road overlooking the picturesque Albert Park Lake the renowned Formula 1 Australian Grand Prix track and situated adjacent to parks sporting facilities and a golf course. The property is one of Melbournes largest conference and event centres. Choose from 28 function rooms with over 2,600 square metres of space with a seating capacity of up to 1400 guests.

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    AMENITIES

    • Wi-Fi
    • Parking
    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 2,274 reviews
    • 8.7 "Great service."
    • 8.5 "Location is great."
    • 8.2 "Breakfast is good."
    • 7.9 "Good pool."
    • 7.0 "Good bar."
    • 6.1 "Average value."
    • 5.2 "Rooms are ok."
    • 3.7 "Internet is poor."
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    Overall rating

    8.2 Excellent
    based on 1,091 reviews
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
      9.1 "City centre within easy reach, said 91%."
      7.9 "79% liked the proximity to shopping."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      7.9 "79% said the concierge service was amazing."
    • 8.0 "Breakfast is good."
    • 6.9 "Bar is ok."
    • 6.1 "Average value."
    • 6.0 "Vibe was decent."
    • 5.4 "Rooms are ok."
    • 5.1 "Average cleanliness."
    • 4.0 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
      4.9 "51% thought it was overpriced."
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    Overall rating

    8.3 Excellent
    based on 454 reviews
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.1 "Pool is good."
    • 8.0 "Breakfast is good."
    • 7.9 "Good location."
    • 7.4 "Good bar."
    • 6.0 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
    • 5.8 "Average value."
    • 5.2 "Vibe was decent."
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    Overall rating

    7.6 Good
    based on 113 reviews
    • 8.6 "Great service."
    • 8.5 "Location is great."
    • 8.4 "Breakfast is good."
    • 5.8 "Average value."
    • 5.6 "Vibe was decent."
    • 4.5 "Rooms are not good."
      0.7 "93% thought they were poorly maintained."
    • 3.9 "Internet is poor."
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    Overall rating

    8.1 Excellent
    based on 613 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 5.6 "Average value."
    • 5.2 "Vibe was decent."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
    • 4.2 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      1.2 "88% complained about the bathroom."
      0.7 "93% thought they were poorly maintained."
      3.8 "62% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      0.7 "93% said the bathroom was dirty."
      1.3 "87% were disappointed with the minibar."
      1.6 "84% had problems with the shower."
    • 3.0 "Disappointing internet connection."
      3.8 "62% thought it was overpriced."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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