Pros (+) Nothing
Cons (-) The room was dirty and very old.
2 stars
Best Western Naperville Inn
1617 Naperville Wheaton Road, Naperville, IL 60563-1524, United States
Naperville, IL
See location+1 630 505 0200Photos of Best Western Naperville Inn
Overview
Situated in Naperville, Best Western Naperville Inn provides 3-star accommodation, as well as free Wi-Fi, a sauna and a Jacuzzi. It also features an express check-in and check-out feature, a 24-hour reception and a 24-hour business centre.
The hotel has 104 rooms and has been recently refurbished. A fitness centre is available to guests wanting to keep up their exercise regimes while away.
Best Western Naperville Inn provides spacious rooms equipped with a refrigerator, a hair dryer and a microwave.
The area surrounding the hotel has a range of cafés and restaurants. O'Hare International Airport is a 35-minute drive away.
Latest deals for Best Western Naperville Inn
Amenities at Best Western Naperville Inn
- Fitness centre
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Mobile hotspot device
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- Lowered sink
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Raised toilet
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Interconnected room(s) available
- Sofa
- Telephone
- Carpeted
- Storage available
Dining
- Microwave
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Cleaning products
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Pool and spa
- Hot tub
- Sauna
Parking and transportation
- Free parking
- Private parking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Things to do
- Golf
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Best Western Naperville Inn
8.0
Very good
1132 verified ratings
Wonderful
498
Very good
202
Good
173
Okay
76
Fair
77
Mediocre
33
Poor
73
Summary of reviews
Guests say
Guests appreciated the great location and friendly service, highlighting the convenience of nearby amenities and the modern condition of the hotel. However, several reviews pointed out issues with cleanliness, particularly in the bathrooms and rooms, as well as discomfort with bed quality. Overall, while the hotel has many positives, attention to cleanliness and comfort is needed.AI-generated from customer reviews
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Score by provider
8 out of 10
9 reviews
8.2 out of 10
11 reviews
All reviews
Pros (+) Very comfortable, great breakfast & wonderful staff!
Cons (-) Plumbing system from the 2nd floor was very noisy :-(.
Pros (+) The breakfast was very good. Lots of choices and a very nice eating area. The front desk staff, with a couple of exceptions, was very helpful with giving us recommendations and driving directions. The hotel was quite
Cons (-) Maid Service was marginal. Twice she/he failed to leave us coffee pods. When they were left it would have been nice to have at least 2 per person.
Pros (+) Large rooms - friendly staff
Cons (-) tub showers
Pros (+) The hotel was clean and nice for the money we paid to stay.
Cons (-) The breakfast. The waffles taste like they added something to the batter or spoiled. Took one bite and almost vomited. The sausage taste like frozen patties from a box. Eggs were terrible. Orange juice and apple juice taste like it had no flavor. If you are going to this hotel, make sure it's not for the complimentary breakfast.
Pros (+) The location was great for a conference in Wheaton. The staff was very professional and friendly. Overall the facility was clean and quite.Take the time to visit Napperville Settlement while you are there!
Pros (+) Breakfast was good for this type Hotel.
Cons (-) Room did NOT match the pix on their website! It was like stepping back in to 1986, except they did have a granite countertop on the vanity. It is possible I got an old room. maybe some are updated, I'd ask when checking in! Worst was the broken arm on the Walmart quality desk chair, the gas lift strut was broken too, so sitting at my computer I was like a kid at the table, way low! Also had about ...
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Cons (-) No elevator service for entire stay our room was on 3rd floor
Pros (+) Very clean. Professional and friendly staff. Easily accessible.
Pros (+) It was recently remodeled. It was very conveniently located to the conference we were attending. The staff was extremely accommodating and it was a great value for the money. The bed was very comfortable - not usual for most hotels in this price range.
Cons (-) The bathtub/shower was not remodeled but clean and adequate. The fridge was a little noisy but tolerable.
Location
1617 Naperville Wheaton Road, Naperville, IL 60563-1524
What's nearby
- Naperville Art League2.9 km
- DuPage Children's Museum3.2 km
- Saints Peter and Paul Catholic Church3.4 km
- BrightSide Theatre3.5 km
- Riverwalk4.2 km
- Naper Settlement Museum4.2 km
- Centennial Beach4.4 km
- Moser Tower and Millennium Carillon4.5 km
- Odyssey Fun World7.6 km
- Hollywood Palms Cinema7.7 km
- Westfield Fox Valley8.9 km
- Dupage River Park9.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Best Western Naperville Inn
Price per night. Prices are not fixed and may vary with time.
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Average nightly price
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See most recommended stays in NapervilleGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 2.7 km |
Nearest airport | Chicago O'Hare Intl |
Distance to airport | 26.8 km |