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Pros: a very organized boarding and comfortable seats

Pros: Boarding and off boarding was very fast

Cons: Food options/quality

Pros: The crew was amazing, in the first few hours, they kept serving us, hot towels, drinks, food etc. I really felt pampered. Would fly with them again.

Cons: Transferring between 3 flights to get to my destination, I had to transfer my suitcases every time. With the security check etc. it was tiring to say the least.

Pros: Crew were great and very attentive. Very much improved from experience 8 years ago and given the service, comfort and value would definitely repeat.

Cons: Completely satisfied

Cons: Flight attendant coughing into hand while handling drinks cart. Flight attendant wearing face mask would be less threatening to health of passengers

Cons: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Pros: The flight was on time.

Cons: Check in was all mixed, no CE desk. The plane was about 60% full but they left the best seats with the most legroom, empty. When I tried to move she said it was only available for purchase, no upgrades even to the highest level of frequent flyer. I never saw the chance, stupid policy.

Pros: The crew was very nice and helpful

Cons: Flight hub tried to sell me a Visa to go to Bangkok! Since you are in the travel business I would have thought that they would know that citizens of the USA do not need a visa to go to Thailand! The email your partner company sent me was strongly adamant that I needed a visa before being allowed to travel! I knew better that this was a scare tactic to make money! But many people probably wouldn’t know. I’m surprised that Kayak would be apart of something like this! Hmmm!

Pros: Cathay Pacific and crews were really good.

Cons: I suggest no seating reservation online.

Pros: Service and food.

Pros: Yes & yes

Pros: Crew are very kind and seat are fabulous as i was able to sleep since i dont have a seat meate :-)

Pros: Crew was amazing

Cons: coffee is to strong and to many spicy foods

Pros: Good service from the crew and food was good

Cons: Flight was delayed and there are redundant checks before entering to the gate. No internet service in the flight and was a very long flight (14 hrs)

Pros: Everything.. will do it again!

Cons: Everything was perfect

Pros: Great flight. I’m typically a Delta flier but China Eastern definitely impressed. I will fly with them again soon.

Pros: Price was fantastic, crew was very good, food was very good.

Cons: Seat configuration on 777 is not ideal. Very little room for stowage of small personal items (phone, glasses, etc). Power point was not working so I could not charge my tablet or phone.

Pros: Seat is comfortable with lots of leg room. Clean plane.

Cons: On a 14 hour flight, we got food right after take off and then nothing until 7 hours later. Bring snacks for long flights! Minimal movie and tv selection too

Pros: Seats reclined more than most airlines

Cons: 4 hour delay ON the plane for an 11+hour flight? They could have deplaned us. The flight attendants were rude. Worst flight of my life - never flying China East airlines again

Pros: All good

Pros: Very friendly staff, prompt service, smooth boarding, clean cabin.

Cons: I usually love the food on Emirates but this was really not good. Barely edible!

Pros: The crew was cool.

Cons: More flexibility in terms of upgrading seats and changing flights while at the airport, especially if there is availability.

Pros: The timing of the flight and available entertainment

Cons: For economy class, maybe more variety to meals?

Cons: Extremely bad service at the ticket counter. Really disappointed, really disappointed

Pros: Everything and everyone are Good and Nice .

Cons: For a long flight ( 16 hours or more ) , if someday I can afford First Class , that’s make my life . Thanks

Cons: Catering and professionalism of the crew could have been better.

Pros: Good crew. Great pilots.

Cons: Food. Seat comfort.

Pros: Cathay Pacific continues to delivery a stellar experience in first class even on shorter legs such as the soon to be discontinued New York to Vancouver flight (888/865). They even brought back Krug, which they opened on the ground no less in New York, and offer access to AA Flagship Dining at JFK which itself offers flagship dining.

Pros: The food is always great!

Cons: They should bring out snack more often.

Pros: Very nice service roomy aircraft A350

Pros: Yes!

Cons: Lower the price and keeping up the good work!!

Pros: nothing

Cons: It was like riding on s cardboard box. The most uncomfortable seats I've ever sat in for a transpacific flight.

Pros: Nothing.

Cons: Add more entertainment. Add more food, keep the restrooms clean.

Pros: I thought I had ordered a vegetarian meal but I had not. The crew was helpful in getting me an extra one and heating it up for me without me asking. I thought I would just skip a meal but was thankful I did not have to do that.

Cons: I was sitting in a middle seat next to a very broad shouldered and tall man who also had a middle seat. He could not help taking up space in my seat because of his large size. It was a very long flight and very uncomfortable and cramped. I wish extra large passengers could not be given middle seats as they need more room.

Pros: Crew was good

Cons: Better entertainment of that language and country where the plane is going

Pros: The crew was friendly n the food tastes surprisingly good, though the portion was small. The entertainment was good. and temperature inside the cabin was just right. Boating time was quick.

Cons: Actually I was disturbed that CX offers a tabloid newspaper like Apple daily, especially at this sensitive stage when hk is going through such turmoil instigated and supported by Jimmy Lai’s group. It is offensive that such a biased newspaper is on offer, when there are other Chinese newspaper with a more neutral stand. Cathy has been viewed as a sympathiser of “yellow” rioters because of its involvement by management n crew. Now it just brings it more to the memory how CX might be what the leaked reports that many equipment has been compromised by CX crew onboard. Many of CX customers are from middle class, and it could be a big turn-off. It is unwise to patronise a tabloid newspaper when the owner has been named by China as the culprit of the recent troubles in hk. It’s like offering Al Jazeera news on united airlines entertainment........During the whole trip, I was captivated by these thoughts.

Cons: The crew should be more kind.

Cons: Hi do veg meal could have been better and communication about my bags could have been better .

Pros: On time. Very professional. Staff works hard. This was the longest flight I’ve ever done; 16.5 hrs and I can’t tell you how great everyone at Cathay Pacific was. They made a difficult flight quite bearable. That’s saying something.

Pros: This was my first time flying with China Eastern and I was very impressed. The plane was clean and comfortable. The crew was nice and it was overall a great experience. I would fly them again and recommend them to others.

Pros: Crew were great and very attentive. Very much improved from experience 8 years ago and given the service, comfort and value would definitely repeat.

Cons: Completely satisfied

Pros: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Cons: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Pros: the entertainment was okay

Cons: The seats provide very little space which is especially bad during such a long flight, the food options are really bad and limiting for those who don't eat red meat or don't eat meat at all, this is the only flight i've ever been on where i was asked to take out my headphones during take off and 30mins-1hr before landing, the aircraft itself is incredibly dated and left in disarray often.

Cons: China airline sucks, drop me off in the middle of nowhere wrong airport

Pros: Lie flat seats in business class are very comfortable. Got a nice 10 hour sleep on the flight across. Bathrooms are clean and clean smelling and large. Crew pleasant and efficient.

Cons: My ticket from point a to point B presuming the entire flight would be on an airplane and I would end up on the destinations airport Wrong! Found out the last leg of the journey was by bus, ended up being dumped off in the middle of nowhere. No where near the airport

Pros: Amazing crew Efficient staff

Cons: Few room for legs No USB charger No individual screen (we couldn't even see the subtitles on the chinese movie)

Pros: Seat worked as designed Got some sleep Crew was helpful

Cons: Better selection of movies; too much violence, foul language, sex and nudity - a better reflection of the food life.

Cons: Would be nice if they offered hot towels for the Economy passengers.

Cons: Seats were very uncomfortable. Food taste is ok. One of our checked bags was not loaded.

Cons: Food was below average

Pros: I was unable to board the flight so there is nothing to talk about.

Cons: Provide options for accommodation, refund or alternate flights after announcing a 24-hour delay. I had to repurchase my flight from HKG to SFO after finding out that a return ticket is treated as abandoned if one does not fly one way. Not the level of service expected from an international airline.

Pros: Very good entertainment system.

Cons: Food was horrible. No drink service. Old seat.

Pros: Yes & yes

Pros: Crew were very hospitable and helpful.

Cons: More leg room on long international flights.

Pros: Very good business class seat I was apprehensive but China Eastern is as good as anyone

Pros: The boarding was great! The flight was very comfortable. We had enough blankets and slept through the flight. I have an allergy to soy and the crew was nice enough to provide an alternative that was not on the menu.

Cons: More food options for those with soy allergy.

Cons: Checkin process was really cumbersome and required a text message to confirm, which I couldn't do when I was in Asia.

Pros: Crew was nice and friendly. Food was good, got like 3-4 meals with our 13hr flight. On the flight back to LAX less crowded so I was able to change seats more leg room and arm rest

Cons: Seats could have been more comfortable. Crowded on the way to Shanghai (layover) then to Tokyo. Double and Triple check for gate change because ours had no announcements