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Pros: I love the economy plus section. The additional space between rows is much appreciated. The planes are great and the entertainment system is very good. The crew is very nice. The whole experience was very good.

Cons: More movies variety would be great.

Pros: Comfort plus seats gave extra leg space.

Cons: Probably more of a Newark airport thing but we were delayed on the runway for over an hour because of drizzle. That is a joke. You can fly in light rain.

Cons: i was somehow ‘offloaded’ from a seat that i paid extra for.

Pros: Very narrow seat

Pros: Flight was typical.

Cons: No direction for the connecting flight and no help to understand the connecting flights.

Pros: Delay of check in with upgrade

Pros: It was great...

Cons: Lavatories on domestic flights in Japan are tiny. Like, super duper tiny.

Pros: Nothing to complaint. Excellent airline nowadays

Pros: Flight, airplane, crews were Better than expected

Pros: The crew was very attentive and most good English

Cons: The food could have been better and there could have been a better selection of movies.

Pros: Seats reclined more than most airlines

Cons: 4 hour delay ON the plane for an 11+hour flight? They could have deplaned us. The flight attendants were rude. Worst flight of my life - never flying China East airlines again

Pros: The seat was fine

Cons: Everything was fine no problems

Pros: The crew was fantastic

Cons: I was very uncomfortable in my seat. I purchased a seat with more leg room but didn’t know that exit seats don’t have the same width as other seats so my hips were in the seat tight. I wish I would’ve known this before I bought the extra legroom.

Pros: Food

Cons: Difficult get out of seat because someone else was on aisle seat

Cons: There was absolutely no wifi even though it was advertised as a flight with wifi. Would not have minded if it was a short flight, however, flying from Asia to North America is always a long flight.

Pros: Crew was great. Economy seat was like any economy seat on an airplane. The seats recline more than others I have flown on. The only thing that I liked was that the plane was not filled and I could stretch out a bit on some empty seats.

Cons: The food was horrible.

Pros: Yes the crow was good

Cons: The wifi should be free to use without paying for it

Cons: More luggage space and plugs on the plane to charge devices

Pros: super uncortable. everytime AA is shrinking their seats. wifi wasnt working and u have to pay

Pros: The plane felt new!

Cons: The carry-on space underneath the seat was limited by the entertainment system box

Pros: No , blankets .

Cons: Cleaner restrooms, blankets and verbal offers

Pros: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Cons: The flight was canceled staff unhelpful stuck us in a shitty hotel with No info.

Cons: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Cons: The plane stopped at an airport between Shanghai and Kunming, which was not shown in iteneray. I got off at this airport thinking I arrived in Kunming. . I was told that I have to check in again at Kunming. When I tried to check in again, there was only one person in the entire airport checking in passengers and she spoke no English. We finally figured out what had happened and barely made it back to the plane before it departed for Kunming.

Pros: Business Class Seats were comfortable

Cons: More entertainment and food options. Service not in line with price charged for the flight

Pros: Everything

Cons: More comfortable seats.

Pros: Great flight. I’m typically a Delta flier but China Eastern definitely impressed. I will fly with them again soon.

Pros: Crew are good seat was a little small

Cons: WiFi never work and food was salty

Pros: Flight, airplane, crews were Better than expected

Cons: China Eastern seems to be cutting corners in Business Class - cheap headphones, significantly reduced food quality, non-functional WiFi and cabin attendants with very limited English fluency.

Pros: Nothing

Cons: Need improvements

Pros: Nothing

Cons: Everything!

Pros: The seat. The BC lounge , the A380 BC. The food the service all ex excellent !

Cons: The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all

Cons: More comfortable seats.

Cons: more organized boarding

Pros: Entertainment always the best!!! The spacious seat and quick check in system

Cons: The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options

Pros: Friendly quality staff, good aircraft.

Cons: why did they take my blanket and headphones 1 hour before we land?

Pros: The seat were nice & the staff more helpful than before

Cons: Food can be better Entertainment is not good at all, you are starting it after take off, which might take an hour, and closing it an hour before landing Which is something not nice at all

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Pros: Amazing crew and excellent food and beverage choices

Pros: Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving).

Cons: The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class.

Pros: Crews are amazing but the set is a little too tight.

Cons: WiFi never work and food was bad everything is salty.

Pros: the entertainment was fine

Cons: I hadn't ordered a vegetarian meal and therefore couldn't eat anything on the flight - everything was red meat based, the seats are tiny which is rough on a long haul, the airline asks people to take off headphones 30min-1hr before arrival, crew was incredibly rude, aircraft was old

Pros: The price was cheap... That was all that was good with the flight. But after that experience, I will never fly with the airline again.

Cons: Almost everything could have been better

Cons: Food is too salty, can’t even eat .

Pros: Everything was great from the crew to the seats to the food. Right now this tops all my previous trips with other airlines.

Cons: Devices need to be checked as the handheld device on my seat (24H) was not functional. That's not really a complaint but merely a feedback.

Pros: The crew was impeccable , but unfortunately no character , no personality or friendliness . Very stoic and good as far as service. But not friendly at all . And I was in BC, brought them chocolates and e everything

Cons: The crew could be more friendly , more personal

Pros: It’s OK

Cons: Need improvements

Pros: yes to both.

Cons: Wine list was poor. Enough of a premium is built into the business class fare to get some decent wines onto the list. Coffee is not so good either.

Pros: Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant.

Cons: Food wasn't overly great.

Pros: Food and crew was good

Cons: An adults only section would be great as there were a lot of screaming children on board, also seats were a bit on the small side

Pros: Some of the crew were friendly, certainly not all of them.

Cons: Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here.

Cons: Very less leg room

Cons: More comfortable seats.

Pros: The crew was amazing!

Pros: It’s OK

Cons: Need improvements

Pros: The crew was very good.

Cons: Food needs to be improved. More space near washrooms and for moving around in long flights should be provided.