Overview

Chiaja Hotel de Charme
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Via Chiaia 216 1 Piano, 80121 Naples, Campania, Italy
+39 081 415 555

S$ 117+

Overall guest ratings

8.2/10 Excellent
based on 706 reviews

Review highlights

  • 9.3
  • 9.2
  • 7.1
  • 3.1

Good to know

  • Great reception
  • Professional service
  • Friendly service

Nearby

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    About

    Chiaja Hotel de Charme is just 4.7 mi (7.6 km) from the airport and offers a shuttle. Guests looking for a bite to eat can check out the coffee shop/café, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms at this romantic hotel offer jetted tubs, minibars, and room service.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Room service
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 706 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 9.2 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.6 "96% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      7.1 "Near to public transport, according to 71%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.1 "Good breakfast."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.2 "52% found the grounds not bad."
      5.0 "50% considered the lobby entrance to be so-so."
    • 5.0 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 3.1 "Disappointing internet connection."
      3.4 "66% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    based on 451 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.4 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      9.5 "95% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 6.4 "Food is average."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.1 "51% found the grounds not bad."
    • 5.3 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.4 "Only 64% said rooms were clean enough."
    • 4.7 "Not very comfortable."
      4.8 "52% thought it was too noisy."
      4.8 "52% said rooms were small."
      2.9 "Air conditioning was criticized by 71%."
    • 2.8 "Disappointing internet connection."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 155 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
    • 9.2 "Terrific location."
    • 7.1 "Good breakfast."
    • 5.5 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.0 "Rooms are ok."
      4.7 "53% said rooms were small."
      2.1 "79% complained about the bathroom."
    • 4.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
    • 4.7 "Not very comfortable."
      4.7 "53% said rooms were small."
      4.8 "52% thought it was too noisy."
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    Overall rating

    8.1 Excellent
    based on 98 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 6.9 "Breakfast is mediocre."
    • 6.4 "Food is average."
    • 5.6 "Average amenities."
    • 5.0 "Vibe was decent."
    • 4.8 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.3 "57% found problems with the furniture."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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