Overview

Hotel 309

309 West 14th Street, New York, NY 10014, United States
+1 212 243 7757

S$ 193+

Overall guest ratings

6.0/10 OK
based on 1,568 reviews

Review highlights

  • 9.7
  • 6.3
  • 4.1
  • 3.7

Nearby

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    About

    Located in Chelsea, this hotel is within 1 mi (2 km) of Chelsea Market, New York University, and Madison Square Garden. Macy's and Frames Bowling Lounge are also within 2 mi (3 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Internet
    • Wi-Fi
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Concierge service
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    based on 1,568 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.3 "Service is ok."
    • 5.7 "Average value."
    • 4.1 "Disappointing food."
      2.1 "79% found the side dishes unedible."
      1.7 "For 83%, the dining experience was not enjoyable."
    • 3.7 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
      0.9 "For 91%, the lobby entrance was sub-standard."
      0.7 "93% thought the facilities needed updating."
      4.4 "56% didn't like the architecture."
    • 3.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      2.2 "78% said the bathroom was dirty."
      2.6 "74% said rooms were small."
      2.1 "For 79%, the rooms looked old."
      3.6 "Air conditioning was criticized by 64%."
      0.9 "91% had problems with the shower."
      1.3 "87% criticized the small bathroom."
    • 3.2 "Awful breakfast."
    • 2.3 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      1.2 "88% thought it was rather dirty."
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    Overall rating

    6.2 Good
    based on 611 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to sightseeing."
    • 6.3 "Service is ok."
    • 5.8 "Average value."
    • 4.1 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      2.9 "71% said rooms were dirty."
      4.3 "57% didn't like the uncomfortable beds."
      2.2 "78% said the bathroom was dirty."
      1.3 "87% thought they were poorly maintained."
      2.9 "71% said rooms were small."
      3.4 "Air conditioning was criticized by 66%."
      3.0 "70% found problems with the furniture."
      1.9 "For 81%, the rooms looked old."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
    • 3.3 "Breakfast is below average."
    • 2.4 "Generally quite dirty."
      2.9 "71% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
      1.2 "88% thought it was rather dirty."
    • 2.4 "Disappointing internet connection."
      1.8 "82% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    6.1 Good
    based on 627 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Service is ok."
    • 5.7 "Average value."
    • 3.9 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      4.1 "59% complained about the elevator."
    • 3.1 "Awful breakfast."
    • 2.5 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
    • 2.5 "Awful rooms."
      1.9 "81% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      2.3 "77% said rooms were dirty."
      1.2 "88% thought they were poorly maintained."
      2.4 "76% said rooms were small."
      2.0 "For 80%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      0.9 "91% had problems with the shower."
      3.4 "Air conditioning was criticized by 66%."
    • 2.3 "Quite uncomfortable."
      2.7 "73% didn't like the uncomfortable beds."
      2.4 "76% said rooms were small."
      2.7 "73% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
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    Overall rating

    4.0 Mediocre
    based on 31 reviews
    • 5.8 "Average value."
    • 3.6 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
    • 3.4 "Rooms are not good."
      2.4 "76% complained about the bathroom."

    Overall rating

    6.2 Good
    based on 297 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 6.7 "Service is ok."
    • 4.2 "Rooms are not good."
      2.8 "72% said rooms were dirty."
      2.8 "72% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      2.4 "76% said the bathroom was dirty."
      1.5 "85% thought they were poorly maintained."
      2.8 "72% said rooms were small."
      3.2 "Air conditioning was criticized by 68%."
    • 3.7 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      4.0 "60% complained about the elevator."
      0.6 "94% thought the facilities needed updating."
    • 3.2 "Awful breakfast."
    • 2.6 "Disappointing internet connection."
      2.1 "79% thought it was overpriced."
      3.0 "70% said the wifi quality was bad."
    • 2.5 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
      2.4 "76% said the bathroom was dirty."
      1.3 "87% thought it was rather dirty."
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