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Hotel Neuschloss Otaru

3-282, Shukutsu, , Otaru 047-0047, Japan
+81 134 229 111

S$ 353+

Fri 9-12 Check in
Sat 10-12 Check out

Overall guest ratings

8.3/10 Excellent
based on 593 reviews

Review highlights

  • 9.0
  • 8.9
  • 7.9
  • 5.2

Good to know

  • Spacious rooms
  • Impressive bathroom
  • Friendly atmosphere
  • Great view

Nearby

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    AMENITIES

    • Internet
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 593 reviews
    • 9.0 "World class service."
    • 8.9 "Breakfast is good."
    • 7.9 "Nice rooms."
    • 7.5 "Good vibe."
    • 7.0 "High value."
    • 5.2 "Bar is ok."
    • 3.8 "Not very clean."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 284 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
      8.6 "86% said the reception staff was great."
    • 9.1 "Excellent breakfast."
    • 8.3 "Rooms are great."
      9.3 "93% thought the view was good."
      8.3 "83% were happy with the bathroom."
      8.0 "80% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
    • 6.7 "Location is acceptable."
    • 4.0 "Not very clean."
      3.6 "64% said rooms were dirty."

    Overall rating

    8.6 Excellent
    based on 254 reviews
    • 8.8 "Breakfast is good."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 8.0 "Rooms are great."
      8.1 "81% were happy with the bathroom."
      9.5 "95% thought the view was good."
      8.3 "83% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
    • 6.8 "Location is acceptable."
    • 4.6 "Bar is not good."

    Overall rating

    7.7 Good
    based on 53 reviews
    • 8.8 "Great service."
    • 7.8 "Nice rooms."
      8.3 "83% were happy with the bathroom."
      9.4 "94% thought the view was good."
    • 5.9 "Location is acceptable."
    Good to know
    "Spacious rooms"
    "Impressive bathroom"
    "Friendly atmosphere"
    "Great view"
    data provided by TrustYou

    Map

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