Overview

Hotel Neuschloss Otaru
Top Airport Hotel

3-282, Shukutsu, , Otaru 047-0047, Japan
+81 134 229 111

S$ 190+

Overall guest ratings

8.4/10 Excellent
based on 656 reviews

Review highlights

  • 8.8
  • 8.8
  • 8.2
  • 6.0

Good to know

  • Impressive bathroom
  • Friendly atmosphere
  • Great view
  • Friendly service

Nearby

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    AMENITIES

    • Internet
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
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    Reviews

    Guest reviews of Hotel Neuschloss Otaru

    Overall rating

    8.4 Excellent
    based on 656 reviews
    • 8.8 "Breakfast is good."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      10.0 "100% were happy with the shuttle service."
    • 8.2 "Rooms are great."
      9.5 "95% thought the view was good."
      8.5 "85% were happy with the bathroom."
      8.4 "84% thought rooms were spacious."
      7.8 "78% liked the big bathroom."
      7.5 "75% enjoyed the furniture."
    • 8.0 "Vibe was good."
      8.8 "88% enjoyed the friendly atmosphere."
      9.3 "93% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 6.4 "Location is acceptable."
    • 6.0 "Average value."

    Overall rating

    8.5 Excellent
    based on 387 reviews
    • 8.9 "Breakfast is good."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      8.3 "83% said the reception staff was great."
    • 8.6 "Rooms are great."
      9.5 "95% thought the view was good."
      8.7 "87% were happy with the bathroom."
      8.7 "87% thought rooms were spacious."
      8.2 "82% liked the big bathroom."
    • 8.0 "Vibe was good."
      8.9 "89% enjoyed the friendly atmosphere."
      9.2 "92% thought the hotel was luxurious."
    • 6.3 "Location is acceptable."
    • 5.9 "Average value."

    Overall rating

    8.3 Excellent
    based on 196 reviews
    • 8.8 "Breakfast is good."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.0 "Rooms are great."
      8.4 "84% were happy with the bathroom."
      9.6 "96% thought the view was good."
      8.5 "85% thought rooms were spacious."
      8.1 "81% liked the big bathroom."
    • 6.3 "Location is acceptable."
    • 5.9 "Bar is ok."
    • 5.6 "Average value."

    Overall rating

    8.1 Excellent
    based on 72 reviews
    • 8.9 "Great service."
    • 8.2 "Breakfast is good."
    • 7.8 "Nice rooms."
      8.1 "81% were happy with the bathroom."
      9.6 "96% thought the view was good."
      8.2 "82% thought rooms were spacious."
    • 6.0 "Location is acceptable."
    • 5.6 "Average value."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Good to know
    "Impressive bathroom"
    "Friendly atmosphere"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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