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Hotel Neuschloss Otaru
Best Vibe

3-282, Shukutsu, , Otaru 047-0047, Japan
+81 134 229 111

S$ 155+

Overall guest ratings

8.4/10 Excellent
based on 607 reviews

Review highlights

  • 9.1
  • 8.8
  • 8.1
  • 4.5

Good to know

  • Impressive bathroom
  • Friendly atmosphere
  • Great view
  • Friendly service

Nearby

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    AMENITIES

    • Internet
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 607 reviews
    • 9.1 "Excellent breakfast."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
    • 8.1 "Rooms are great."
      8.3 "83% were happy with the bathroom."
      9.2 "92% thought the view was good."
      8.3 "83% thought rooms were spacious."
      8.9 "89% liked the big bathroom."
      7.1 "71% enjoyed the furniture."
    • 8.0 "Vibe was good."
      8.8 "88% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 6.1 "Location is acceptable."
    • 4.5 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.3 "67% said the bathroom was dirty."

    Overall rating

    8.5 Excellent
    based on 339 reviews
    • 9.1 "Excellent breakfast."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      9.5 "95% were happy with the shuttle service."
    • 8.4 "Rooms are great."
      8.4 "84% were happy with the bathroom."
      9.2 "92% thought the view was good."
      8.3 "83% thought rooms were spacious."
      9.1 "91% liked the big bathroom."
    • 8.2 "Vibe was good."
      9.0 "90% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
    • 5.9 "Location is acceptable."
    • 4.6 "Not very clean."
      4.1 "59% said rooms were dirty."

    Overall rating

    8.6 Excellent
    based on 224 reviews
    • 9.0 "Excellent breakfast."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.2 "Rooms are great."
      8.4 "84% were happy with the bathroom."
      9.3 "93% thought the view was good."
      8.4 "84% thought rooms were spacious."
      9.1 "91% liked the big bathroom."
    • 6.0 "Location is acceptable."
      6.8 "Only 68% were satisfied with the proximity to sightseeing."
    • 5.3 "Bar is ok."

    Overall rating

    7.5 Good
    based on 42 reviews
    • 8.7 "Great service."
    • 8.0 "Rooms are great."
      8.4 "84% were happy with the bathroom."
      9.3 "93% thought the view was good."
    • 7.8 "Good vibe."
      8.7 "87% enjoyed the friendly atmosphere."
    • 5.7 "Location is acceptable."
    Good to know
    "Impressive bathroom"
    "Friendly atmosphere"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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