Hotel Neuschloss Otaru

4 stars
Shukutsu 3-282, Otaru 047-0047, Japan
Otaru, Japan
+81 134 229 111
8.5
Very good
based on 761 reviews
761 reviews
Thu 9-4
-
Fri 10-4
1 room, 2 guests
Deals from
S$ 176
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
S$ 176
Superior room
S$ 296
Standard Room
S$ 317
15 more Hotel Neuschloss Otaru deals
15 more Hotel Neuschloss Otaru deals
Bedroom
Spa
Bedroom
Bedroom
Bedroom
Other
Dining room
Living room
Building
Bedroom
Bedroom
Other
Bedroom
Bedroom
Bedroom
Bedroom
Restaurant
Bedroom
Living room
Spa
Lobby
Restaurant
Spa
Outdoor view
Outdoor view
Spa
Other
Living room
Other
Spa
Bedroom
Spa
Other
Room amenity
Spa
Spa
Outdoor view
Other
Photos of Hotel Neuschloss Otaru
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Please spend the luxurious time, seeing the ocean from your room and private bath. No meals from Dec 2 to 5 (maintenance)
8.5
Very good rating
Based on 761 verified guest reviews

Latest deals for Hotel Neuschloss Otaru

Thu 9-4
-
Fri 10-4
Double room
bed type unknown
S$ 176
nightly with fees
bed type unknown
S$ 199
nightly with fees
bed type unknown
S$ 206
nightly with fees
Superior room
bed type unknown
S$ 296
nightly with fees
bed type unknown
S$ 405
nightly with fees
bed type unknown
S$ 405
nightly with fees
Standard Room
bed type unknown
S$ 317
nightly with fees
bed type unknown
S$ 419
nightly with fees
bed type unknown
S$ 705
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hotel Neuschloss Otaru

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Shuttle service (free)
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries

Bathroom

  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Hairdryer
  • Toilet
  • Open-air bath
  • Toilet paper
  • Toothbrush
  • Public bath
  • Bathrobe
  • Private bathroom

Basics

  • Free Wi-Fi
  • Internet
  • Towels
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • Family rooms
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Accessibility and suitability

  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • No smoking
  • Toilet with grab rails
  • Designated smoking area

Dining

  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Vending machine (drinks)
  • Dining table

Services and conveniences

  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • 24-hour front desk

Parking and transportation

  • Shuttle service (free)
  • Street parking
  • Free parking
  • Private parking

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Extra-long beds (> 2 metres)
  • Alarm clock
  • Wardrobe or closet

Laundry

  • Laundry facilities
  • Trouser press

Workspace

  • Desk

Things to do

  • Gift shop

Health and safety

  • First-aid kit

Spa

  • Sauna

Reviews of Hotel Neuschloss Otaru

8.5
Very good
761 verified ratings
Wonderful
353
Very good
169
Good
124
Okay
49
Fair
30
Mediocre
11
Poor
25

Summary of reviews

Guests say
Guests appreciated the stunning ocean views and spacious rooms, with many praising the breakfast options. However, there were significant complaints about cleanliness, with reports of mold and unpleasant odors. Service issues were also noted, particularly regarding communication and reservations. The hotel's location was seen as inconvenient, being isolated and not easily accessible without a car.
AI-generated from customer reviews
Room Size8 out of 10
Bed Comfort7.5 out of 10
Breakfast7.5 out of 10
Location3.5 out of 10
Service2.5 out of 10
Cleanliness1 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

Shukutsu 3-282, Otaru 047-0047

What's nearby

  • Otaru Aquarium351 m
  • Otaru Kihinkan0.7 km
  • Otaru Nishin Goten0.7 km
  • Otaru Museum3 km
  • Otaru Canal Park3.4 km
  • Sankaku Market4.5 km
  • Otaru Miyakodori Shopping District4.5 km
  • Otaru Station4.6 km
  • Otaru Museum Bank of Japan4.6 km
  • Tomioka Catholic Church5.1 km
  • Marchen Intersection5.2 km
  • Main Building of Music Box Museum5.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Neuschloss Otaru

Low season

High season

Average price (weeknight)

December
October
S$ 212
Cheapest month to stay with an average 3% drop in price.
Most expensive month to stay with an average 5% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hotel Neuschloss Otaru

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hotel Neuschloss Otaru

  • If you’re after a cheap room at Hotel Neuschloss Otaru, then you should consider staying during the low season. The cheapest deals can generally be found in December and October.
  • How long should you stay at Hotel Neuschloss Otaru? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Hotel Neuschloss Otaru

  • Where is Hotel Neuschloss Otaru located?

    Hotel Neuschloss Otaru is located at Shukutsu 3-282, 5.4 km from the centre of Otaru. Otaru Aquarium is the closest landmark to Hotel Neuschloss Otaru.

  • When is check-in time and check-out time at Hotel Neuschloss Otaru?

    Check-in time is 15:00 and check-out time is 11:00 at Hotel Neuschloss Otaru.

  • Does Hotel Neuschloss Otaru offer free Wi-Fi?

    Yes, Hotel Neuschloss Otaru offers free Wi-Fi.

  • Does Hotel Neuschloss Otaru offer free parking?

    Yes, Hotel Neuschloss Otaru offers free parking.

  • How far is Hotel Neuschloss Otaru from the airport?

    Hotel Neuschloss Otaru is 33.1 km from Sapporo Okadama.

  • How does KAYAK find such great Hotel Neuschloss Otaru hotel deals?

    KAYAK scours the web for all room deals available at Hotel Neuschloss Otaru in Otaru and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Neuschloss Otaru and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Neuschloss Otaru.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
Yunjing No 3
1.9 kmS$ 230+
2-star hotel
44% cheaper
Minshuku Shiosai
7.2 Good (10 reviews)0.63 kmS$ 98+
21% cheaper
Hokkaido Zhu Jin Villa
0.92 kmS$ 138+
Rental
小樽しおかぜ亭は海辺の一戸建で過ごす特別な時間で観光拠点にも最適なロケーション
6.7 Good (2 reviews)0.91 kmKitchen, air-conditioned, Washing machineS$ 275+

Cheapest

See cheapest stays in Otaru
3-star hotel
Yunjing No 3
1.9 kmS$ 230+
2-star hotel
44% cheaper
Minshuku Shiosai
7.2 Good (10 reviews)0.63 kmS$ 98+
21% cheaper
Hokkaido Zhu Jin Villa
0.92 kmS$ 138+
Rental
20% cheaper
Shukutsu Villa
7.8 Good (14 reviews)0.95 kmS$ 139+

Most recommended

See most recommended stays in Otaru
3-star hotel
Yunjing No 3
1.9 kmS$ 230+
2-star hotel
44% cheaper
Minshuku Shiosai
7.2 Good (10 reviews)0.63 kmS$ 98+
21% cheaper
Hokkaido Zhu Jin Villa
0.92 kmS$ 138+
Rental
小樽祝津山荘2号楼
9.5 Excellent (3 reviews)0.94 kmMountain view, Hot tub, KitchenS$ 229+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.6
5.4 km
Sapporo Okadama
33.1 km

Everything you need to know for your stay in Otaru

Complete your trip to Otaru

Hotels in Otaru