Arizona Biltmore, A Waldorf Astoria Resort
2400 East Missouri Avenue, Phoenix, AZ 85016, United States
+1 602 955 6600From
S$ 107
Cheapest
rate per night
9.0
Excellent
based on 102 reviews
About Arizona Biltmore, A Waldorf Astoria Resort
- Resort RoomEnjoy the many amenities of the resort
- Enhanced cleaningThis stay has committed to enhanced cleaning measures.Learn more
- FreebiesThis stay includes Wi-Fi for free
Arizona Biltmore Waldorf Astoria Resort is located in Phoenix and is close to nearby attractions, including Wrigley Mansion. The numerous facilities this luxury resort offers include a Jacuzzi, outdoor tennis courts and an outdoor pool.
The resort provides a beauty centre and a sauna as well as a fitness centre. Guests can enjoy the recreational activities available, such as a BBQ/picnic area, miniature golf and bicycle rental.
The historic rooms at this 5-star resort provide a DVD player and movies-on-demand. Each comprises an equipped kitchenette with a microwave and a refrigerator. Tea and coffee making facilities, a mini bar and a spa bath are also provided.
Arizona Biltmore Waldorf Astoria Resort's restaurants, Frank and Albert’s and Wright’s at the Biltmore, provide dinner every evening. A variety of drinks can be savoured at the in-house bar. There is also a restaurant called Cabana Club.
Just a short drive from the Arizona Women's Hall of Fame and Phoenix Sky Harbor International Airport, Arizona Biltmore Waldorf Astoria Resort offers an airport shuttle service for those staying at the property. Heritage Square and Phoenix Zoo are easily reached by car.
Photos of Arizona Biltmore, A Waldorf Astoria Resort
Property safety measures
Arizona Biltmore, A Waldorf Astoria Resort has implemented the following measures:Heightened sanitation
Daily cleaning, increased availability of sanitation products.
Social distancing measures
Lobbies with safe social distancing.
Latest deals for Arizona Biltmore, A Waldorf Astoria Resort
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King rooms(S$ 271 - S$ 4,625)
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Queen rooms(S$ 107 - S$ 2,257)
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Resort rooms(S$ 212 - S$ 1,151)
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Executive rooms(S$ 712 - S$ 1,190)
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Double rooms(S$ 274 - S$ 829)
Double room
Classic rooms(S$ 358 - S$ 1,848)
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Standard rooms(S$ 275 - S$ 938)
Amenities at Arizona Biltmore, A Waldorf Astoria Resort
- Outdoor pool
- Water slide
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Bicycle hire
- Tennis
- Free Wi-Fi
Health and safety
- Daily housekeeping
- Contactless check-in/check-out
- Face masks for guests available
- Physical distancing in dining areas
- Physical distancing rules
- Hand sanitiser in guest accommodation and key areas
- Use of cleaning chemicals that are effective against coronavirus
- 24-hour security
- Guest accommodation is disinfected between stays
- Guest accommodation sealed after cleaning
- Staff follow all safety protocols as directed by local authorities
- Disinfection of high-touch surfaces
- First-aid kit
- Safe
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
- Conference rooms
- Wedding services
- Ticket service
- Safety deposit box
Pool and spa
- Heated pool
- Spa
- Hot tub
- Outdoor pool
- Spa and wellness centre
- Massage
- Pool bar
- Sauna
- Water slide
Things to do
- Gift shop
- Shops (on site)
- Bicycle hire
- Golf
- Beauty salon
- Mini-golf
- Pool table
- Hiking
Basics
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
Accessibility and suitability
- Multi-lingual staff
- Hypoallergenic
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Bathtub
- Toilet
- Toilet paper
Kitchen
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Radio
- TV
- DVD player
General
- Executive lounge access
- Family rooms
- Pool view
- Storage available
- Slippers
- Telephone
Parking and transportation
- Parking
- EV charging station
- Airport shuttle
- Valet parking
Outdoor
- Picnic area
- Garden
- Terrace/Patio
- Balcony
Laundry
- Ironing service
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Coffee shop
- Breakfast in the room
Family friendly
- Kids toys
- Babysitting or child care
- Kids meals
- Playground
Workspace
- Computer use available
- Fax/photocopying
- Desk
Fitness
- Aerobics
- Fitness centre
- Tennis
Bedroom
- Alarm clock
Reviews of Arizona Biltmore, A Waldorf Astoria Resort
9.0
Based on 102 verified guest reviews
8.6Friends
8.9Couples
8.4Solo
9.1Families
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This place is gorgeous. So much style and class.
Pros:Beautiful architecture and design elements of a Frank Lloyd Wright associate. Beautiful pools and eight of them. Good service.
Cons:Can be expensive. Self parking- quite a distance away.
Pros:The location was great. Staff were very friendly.
Cons:Garden room had a single window unit type AC that did not sufficiently cool the room. Hotel is currently under construction, which makes it very hard to get around. I found bits of cracker on the floor around my bed upon check in, but was too tired to deal with it at the time. The matress in my room felt old and sagged on one side. The pool bar closed at 5. The famous Catalina pool has many broken tiles. I was promised an emailed receipt at checkout, and have yet to receive it. I've made two calls to their accounting department and they have not returned my call.
Pros:My room was nicely renovated but bathroom much to small. The shower when in use would soak the bathroom floor. The property is getting tired looking, time for a face lift. I returned after 10 years and was disappointed to find gym still to small, spa uninspiring, exercise studio and bike/tennis area a throw back to 1980. I would return to the front portico each morning from a long run and was never greeted by bell staff or offered bottled water as i stood there recovering from the run and sweating from the desert heat. I have become so accustomed to being greeted by staff with bottled water and towel upon returning from jogging at all great hotels that i really resented having to ask for it. The main lobby is beautiful and I enjoyed evening cocktails on the patio adjacent to the lobby. The bar staff was lovely. Lunch and breakfast in Frank and Albert's was painful to endure. Breakfast was so delayed with mistakes to the order and lunch was mediocre. The cafe also disappointed. One meal at each was one too many. Best meals were all off property. My daughter and I walked thru the shops and found once again we were back in the 80's. We love to shop so it was hard to believe there was almost next to nothing to buy. Housekeeping was a bit lacking of management, it seemed. Dirty dessert dishes lingered in my room for two days. The Scottsdale - Phoenix area has so many fabulous resorts, it's to bad The Biltmore doesn't seem to be one of them anymore.
Pros:We celebrated our anniversary and were upgraded to a beautiful suite, and the front desk staff sent a beverage, chocolates and fruit to our room when they learned. Loved the room, the grounds are amazing and enjoyed the amazing amenities. We're planning to return every year.
Pros:Mountain biking and guide (Chip) were excellent. Wright's was outstanding dining all around. Food, service, presentation, ambiance, price. If the entire resort were run like Wrights, this would be a five star resort. Spa services, attendants were great. Megan O. at the front desk was very friendly and helpful. The lobby is beautiful. A Maintanence engineering employee whose name I did not get. The bicycle room service provided a bit of whimsy and were a delight to watch them ride through the resort. The swim up bar is a nice touch, but perhaps should not be immediately next to the kids water slide.
Cons:Was billed as a five star resort when I booked it. Don't get me wrong, this is a nice place with a lot of history. However, a five star resort implies attention to little details that separate you from other resorts. Those little details were missing. While I understand the main entrance is under renovation, the concrete blocks holding down the umbrellas for the valets looked cheap and haphazard. Not a good first impression. Upon arrival, no one offered to help with my bags, merely pointing me to the direction of the temporary main entrance. At that entrance, there is a small lip in the doorway, making it difficult to maneuver a roller bag. While the front desk did ask if I needed assistance with my bags, no bellhops were around if I did, and given the room location, they should have been more readily available, as my room in the garden wing is on the second floor accessible only by stairs. Upon check-in, I searched for ice (which with a bellhop could have been a non-issue at least for the first day). I could not locate the ice machine, or anything in the in-room literature to direct me. I found a housekeeper and asked her. She did not seem to know either. A maintenance engineering department employee coming out of a guest room overhead the conversation and immediately led me to the nearest ice machine himself. Unfortunately it was broken. Not only that, there was a bus cart full of dirty dishes stowed in front of it. Again, this is the kind of little detail a five-star resort takes care of. The ice machine in the adjacent paradise wing seemed more designed for "back of the house" rather than for a guest to be accessing it. Service at Frank and Albert's was very nonchalant. It did not seem as is they cared if we stayed to eat or not, or enjoyed our meal. Everything seemed to be under construction at once, causing noise throughout the day, from early in the morning until afternoon. When I asked about this, several, employees' response was "well, it's the slow season...." as if I should have lower expectations because it's August. Again, a little detail a five-star resort should nail. Guests should not notice a difference in staff attention regardless of "season." A few other "little details": In the lobby bar, the cords for the TVs and speakers were haphazardly hanging, not neatly along the wall. There was visible water damage on one of the corner speakers. A large cobweb was hanging in the corner and blowing with the AC. There were several areas where grout or paint had dripped onto the pressed concrete blocks from recent renovations but were left there, not removed. The pool desk was open and appeared to be staffed, but was unmanned for five minutes, leading me to walk behind the desk to help myself to clean towels as no one was around. Ultimately, we cut our stay a day short and moved to a different area five star resort, where we did not experience any negative issues.
Pros:Nice pool and gym. Great drinks at the hotel bar. Beautiful hotel.
Cons:They seemed to be incredibly short staffed in terms of housekeeping. On our first night, our room wasn't ready for check-in at 6:30pm -- 2.5 hours after the hotel's check-in time of 4pm. It seemed like it would work out in our favor because we got a room upgrade since our assigned room wasn't ready. But then on our second day our room wasn't cleaned until 4:30pm and on our third day, they didn't clean the room at all -- and we were out of the room from 10am until 9pm! When we called the front desk, they offered to send someone to clean the room, but it took 40 minutes for someone to show up.
Pros:Lots of places to sit and talk. Good facilities. Newly renovated rooms are very nice. Staff is great!
Cons:Smoking in the general seating areas outside
Pros:Everything! Very Unique.
Pros:Many luxury features. Service very good and happy hour nice.
Cons:Hot tub not warm, bed sagged in middle, no robes, landscapers started gas power hedge trimmers at 8:35am for 45 minutes in courtyard next to room.
Location
2400 East Missouri Avenue, Phoenix, AZ 85016
What's nearby
- Piestewa Peak2.5 km
- Camelback Mountain5.9 km
- Heard Museum7.2 km
- Phoenix Art Museum7.8 km
- North Mountain Park8.1 km
- Heritage Square9 km
- Arizona Science Center9.2 km
- Phoenix Symphony Hall9.3 km
- Chase Field9.5 km
- Desert Botanical Garden10.1 km
- Papago Park10.2 km
- Phoenix Zoo10.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Arizona Biltmore, A Waldorf Astoria Resort
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Value for money | 8.1 |
|---|---|
Distance to city centre | 9.5 km |
Nearest airport | Phoenix Sky Harbor Intl |
Distance to airport | 10.1 km |