Overview

Hotel 502

502 West Camelback Road, Phoenix, AZ 85013, United States
+1 602 264 9290

S$ 100+

Overall guest ratings

5.9/10 OK
based on 486 reviews

Review highlights

  • 8.6
  • 8.3
  • 4.1
  • 4.0

Nearby

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    About

    When you stay at Hotel 502, you'll be within a 15-minute drive of Arizona State Capitol and Phoenix Convention Center and Venues. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. Nice touches like comfy beds, iPod docks, and rainfall showerheads are offered up in all rooms.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Terrace/Patio
    • Laundry facilities
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    Reviews

    Guest reviews

    Overall rating

    5.9 OK
    based on 486 reviews
    • 8.6 "Pool is good."
    • 8.3 "Very good internet connection."
      7.0 "70% said the wifi quality was great."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.1 "Housekeeping was great, according to 71%."
      9.3 "Management was excellent, said 93%."
    • 8.0 "Location is great."
      10.0 "Near to public transport, according to 100%."
      8.5 "85% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 4.1 "Breakfast is below average."
    • 4.0 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
    • 3.9 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      2.6 "74% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      2.8 "72% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      2.4 "76% had problems with the shower."
      2.1 "Air conditioning was criticized by 79%."
      2.5 "75% were disappointed with the minibar."
      2.1 "79% were unsatisfied with the kitchenette."
    • 3.4 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."
      3.3 "Unfriendly atmosphere, according to 67%."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
      1.3 "87% said the bathroom was dirty."
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    Overall rating

    6.2 Good
    based on 189 reviews
    • 8.5 "Pool is good."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.7 "Good location."
    • 5.3 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 4.1 "Breakfast is below average."
    • 4.1 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.8 "Rooms are not good."
      2.7 "73% said rooms were dirty."
      2.7 "73% found problems with the furniture."
      1.0 "90% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      3.1 "For 69%, the rooms looked old."
    • 3.5 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 2.6 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.7 "83% thought it was rather dirty."
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    Overall rating

    5.7 OK
    based on 228 reviews
    • 8.6 "Pool is good."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 7.5 "Good location."
    • 3.9 "Breakfast is below average."
    • 3.7 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 3.7 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
      4.9 "51% didn't like the uncomfortable beds."
      2.7 "73% said rooms were dirty."
      2.6 "74% found problems with the furniture."
      1.9 "81% complained about the bathroom."
    • 3.1 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
    • 2.3 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
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    Overall rating

    4.9 OK
    based on 34 reviews
    • 7.8 "Good service."
    • 3.8 "Rooms are not good."
      0.9 "91% thought they were poorly maintained."
    • 3.5 "Vibe wasn't good."

    Overall rating

    6.6 Good
    based on 34 reviews
    • 8.1 "Great service."
    • 5.0 "Average comfort."
    • 4.3 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.8 "Rooms are not good."
      1.0 "90% thought they were poorly maintained."
    • 3.8 "Vibe wasn't good."
    data provided by TrustYou

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