Overview

Vacation Inn Phoenix

2420 West Thomas Road, Phoenix, AZ 85015, United States
+1 602 257 0801

S$ 98+

Overall guest ratings

5.4/10 OK
based on 602 reviews

Review highlights

  • 9.3
  • 7.6
  • 3.5
  • 3.3

Nearby

    show all

    About

    When you stay at Vacation Inn Phoenix, you'll be within a 10-minute drive of Arizona State Capitol and Phoenix Convention Center and Venues. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9 AM. Bonuses like refrigerators and microwaves are offered in all rooms, along with balconies or patios and flat-screen TVs.

    Less More
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.4 OK
    based on 602 reviews
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.6 "Good pool."
    • 6.3 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 6.2 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.8 "Location is acceptable."
    • 3.5 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.4 "66% complained about the bathroom."
      0.7 "93% found problems with the furniture."
      4.2 "58% said the bathroom was dirty."
      1.6 "For 84%, the rooms looked old."
      1.5 "85% thought the tv was sub-standard."
    • 3.3 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.2 "88% thought it was rather dirty."
      4.2 "58% said the bathroom was dirty."
    • 2.8 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 2.7 "Food is inedible."
    • 2.3 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      1.6 "For 84%, the lobby entrance was sub-standard."
      2.9 "Fair terrace, said 71%."
    View all review categories

    Overall rating

    5.7 OK
    based on 240 reviews
    • 9.2 "Excellent value."
    • 6.3 "Service is ok."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.1 "Location is acceptable."
    • 3.5 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      3.5 "65% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
    • 3.1 "Generally quite dirty."
      3.7 "63% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
    • 2.6 "Horrible vibe."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 2.1 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    4.7 OK
    based on 156 reviews
    • 9.4 "Excellent value."
    • 7.6 "Good pool."
    • 6.5 "Service is ok."
    • 5.9 "Location is acceptable."
    • 5.7 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
    • 3.0 "Horrible vibe."
      2.6 "74% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    View all review categories

    Overall rating

    4.8 OK
    based on 120 reviews
    • 9.5 "Excellent value."
    • 6.2 "Service is ok."
    • 5.9 "Location is acceptable."
    • 5.9 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.3 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.0 "Generally quite dirty."
      3.6 "64% said rooms were dirty."
    • 2.9 "Horrible vibe."
    • 2.1 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
    View all review categories

    Overall rating

    5.5 OK
    based on 84 reviews
    • 6.4 "Service is ok."
    • 6.3 "Location is acceptable."
    • 3.1 "Awful rooms."
      0.4 "96% thought they were poorly maintained."
    • 2.5 "Horrible vibe."
    data provided by TrustYou

    Photos
    Map

    Map

    Close