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Vacation Inn Phoenix

2420 West Thomas Road, Phoenix, AZ 85015, United States
+1 602 257 0801

S$ 85+

Overall guest ratings

5.4/10 OK
based on 602 reviews

Review highlights

  • 9.3
  • 7.6
  • 3.5
  • 3.3

Nearby

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    About

    With a stay at Vacation Inn Phoenix in Phoenix (Encanto), you'll be close to Arizona Veterans Memorial Arena and Arizona State Capitol. This hotel is within close proximity of Sunnyslope Mountain and Encanto Park.

    Rooms

    Make yourself at home in one of the 150 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies or patios. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

    Amenities

    Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless Internet access and tour/ticket assistance.

    Dining

    A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Storage available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    5.4 OK
    based on 602 reviews
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 7.6 "Good pool."
    • 6.3 "Service is ok."
      5.5 "55% said the reception staff was ok."
    • 6.2 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.8 "Location is acceptable."
    • 3.5 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      3.4 "66% complained about the bathroom."
      0.7 "93% found problems with the furniture."
      4.2 "58% said the bathroom was dirty."
      1.6 "For 84%, the rooms looked old."
      1.5 "85% thought the tv was sub-standard."
    • 3.3 "Not very clean."
      4.0 "60% said rooms were dirty."
      1.2 "88% thought it was rather dirty."
      4.2 "58% said the bathroom was dirty."
    • 2.8 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 2.7 "Food is inedible."
    • 2.3 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      1.6 "For 84%, the lobby entrance was sub-standard."
      2.9 "Fair terrace, said 71%."
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    Overall rating

    5.7 OK
    based on 240 reviews
    • 9.2 "Excellent value."
    • 6.3 "Service is ok."
    • 5.6 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      5.1 "Beds were acceptable for 51%."
    • 5.1 "Location is acceptable."
    • 3.5 "Rooms are not good."
      3.7 "63% said rooms were dirty."
      3.5 "65% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
    • 3.1 "Generally quite dirty."
      3.7 "63% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
    • 2.6 "Horrible vibe."
      1.7 "For 83%, the lobby entrance was sub-standard."
    • 2.1 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      1.7 "For 83%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    4.7 OK
    based on 156 reviews
    • 9.4 "Excellent value."
    • 7.6 "Good pool."
    • 6.5 "Service is ok."
    • 5.9 "Location is acceptable."
    • 5.7 "Breakfast is mediocre."
    • 3.5 "Rooms are not good."
      4.0 "60% said rooms were dirty."
      3.4 "66% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
    • 3.0 "Horrible vibe."
      2.6 "74% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
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    Overall rating

    4.8 OK
    based on 120 reviews
    • 9.5 "Excellent value."
    • 6.2 "Service is ok."
    • 5.9 "Location is acceptable."
    • 5.9 "Breakfast is mediocre."
    • 4.4 "Not very comfortable."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.3 "Rooms are not good."
      3.6 "64% said rooms were dirty."
      4.2 "58% didn't like the uncomfortable beds."
    • 3.0 "Generally quite dirty."
      3.6 "64% said rooms were dirty."
    • 2.9 "Horrible vibe."
    • 2.1 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
    View all review categories

    Overall rating

    5.5 OK
    based on 84 reviews
    • 6.4 "Service is ok."
    • 6.3 "Location is acceptable."
    • 3.1 "Awful rooms."
      0.4 "96% thought they were poorly maintained."
    • 2.5 "Horrible vibe."
    data provided by TrustYou

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