Overview

Hotel Riviera Caribe Maya

AV. 10 / Calle 30, Playa Del Carmen, Q. Roo, 77710 Playa del Carmen, QR, Mexico
+52 984 873 1193

S$ 95+

Overall guest ratings

7.9/10 Good
based on 322 reviews

Review highlights

  • 9.2
  • 9.1
  • 4.7
  • 4.4

Good to know

  • Friendly service
  • Great shopping

Nearby

    show all

    About

    Placing you within a 15-minute drive of El Camaleon Golf Club and Xcaret Eco Theme Park, Hotel Riviera Caribe Maya offers an airport shuttle (available on request) for MXN 1500 per vehicle. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Rey David, which serves local cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 outdoor tennis courts, a fitness center, and a garden.

    Less More
    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Bicycle hire
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Outdoor tennis
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 361 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "Excellent value."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      8.3 "83% said the reception staff was great."
    • 7.5 "Good pool."
    • 4.7 "Breakfast is below average."
    • 4.4 "Rooms are not good."
      2.5 "75% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      3.1 "69% thought they were poorly maintained."
      2.7 "Air conditioning was criticized by 73%."
      1.4 "For 86%, the rooms looked old."
      3.2 "68% found problems with the furniture."
      1.0 "90% had problems with the shower."
      2.9 "71% said the bathroom was dirty."
    • 4.2 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      2.5 "75% didn't like the uncomfortable beds."
      2.7 "Air conditioning was criticized by 73%."
    • 3.8 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    based on 310 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% appreciated the closeness to the beach."
    • 8.9 "Good value."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.7 "87% said the reception staff was great."
    • 7.3 "Good pool."
    • 4.2 "Breakfast is below average."
    • 4.2 "Rooms are not good."
      2.2 "78% didn't like the uncomfortable beds."
      3.5 "65% thought they were poorly maintained."
      2.2 "78% complained about the bathroom."
      1.2 "88% had problems with the shower."
    • 4.1 "Vibe wasn't good."
    • 4.1 "Internet is poor."
    • 3.7 "Not very comfortable."
      2.2 "78% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    7.9 Good
    based on 50 reviews
    • 9.5 "Wonderful beach."
    • 9.3 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
    • 8.7 "Good value."
    • 4.2 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      3.0 "70% didn't like the uncomfortable beds."
    • 4.2 "Not very comfortable."
      3.0 "70% didn't like the uncomfortable beds."
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close