Hotel Xcaret Mexico

5 stars
9.0
Wonderful
based on 2113 reviews
2,113 reviews
Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo, Mexico
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo
+52 984 159 1600
Wed 19-8
-
Thu 20-8
2 guests, 1 room
Deals from
S$ 581
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
S$ 581
Queen room, 2 queen beds
S$ 947
Double room, bed type unknown
S$ 981
31 more Hotel Xcaret Mexico deals
31 more Hotel Xcaret Mexico deals
Pool
Other
Outdoor view
Building
Pool
Pool
Pool
Restaurant
Living room
Pool
Outdoor view
Pool
Lounge
Outdoor view
Restaurant
Lobby
Bar
Other
Pool
Outdoor view
Dining room
Bar
Pool
Pool
Restaurant
Beach
Pool
Balcony
Beach
Pool
Dining room
Outdoor view
Outdoor view
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Set in a prime location of Los Dos Compadres, Hotel Xcaret All Tours & Park Included / Adults On puts everything the city has to offer just outside your doorstep. The property offers guests a range of services and amenities designed to provide comfort and convenience. Service-minded staff will welcome and guide you at Hotel Xcaret All Tours & Park Included / Adults On. Each guestroom is elegantly furnished and equipped with handy amenities. The property offers various recreational opportunities. Convenience and comfort make Hotel Xcaret All Tours & Park Included / Adults On the perfect choice for your stay in Los Dos Compadres.
9.0
Wonderful
2113 reviews

Latest deals for Hotel Xcaret Mexico

Wed 19-8
-
Thu 20-8
Standard Room, bed type unknown
S$ 581
nightly with fees
Double room, bed type unknown
S$ 1,273
nightly with fees
Queen room, 2 queen beds
S$ 1,411
nightly with fees
Queen room, 2 queen beds
S$ 947
nightly with fees
Standard Room, bed type unknown
S$ 1,027
nightly with fees
Double room, 2 double beds
S$ 1,507
nightly with fees
Double room, bed type unknown
S$ 981
nightly with fees
Standard Room, bed type unknown
S$ 1,284
nightly with fees
Queen room, 2 queen beds
S$ 1,446
nightly with fees
Double room, 1 double bed
S$ 1,007
nightly with fees
Queen room, 2 queen beds
S$ 1,162
nightly with fees
Standard Room, bed type unknown
S$ 1,177
nightly with fees
Standard Room, bed type unknown
S$ 1,071
nightly with fees
Queen room, 2 queen beds
S$ 1,073
nightly with fees
Double room, bed type unknown
S$ 1,301
nightly with fees
Standard Room, bed type unknown
S$ 1,495
nightly with fees
Superior room, bed type unknown
S$ 1,500
nightly with fees
Superior room, bed type unknown
S$ 1,499
nightly with fees
Luxury Room, bed type unknown
S$ 1,764
nightly with fees
Superior room, bed type unknown
S$ 1,573
nightly with fees
Luxury Room, bed type unknown
S$ 1,807
nightly with fees
Deluxe room, bed type unknown
S$ 2,380
nightly with fees
Standard Room, bed type unknown
S$ 1,670
nightly with fees
Standard Room, bed type unknown
S$ 1,736
nightly with fees
Deluxe room, bed type unknown
S$ 2,198
nightly with fees
Luxury Room, bed type unknown
S$ 2,257
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Xcaret Mexico

  • Private beach
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Airport shuttle
  • Meeting/Banquet facilities

Things to do

  • Gift shop
  • Bicycle hire
  • Game room
  • Shopping
  • Pool table
  • Canoeing

Services and conveniences

  • ATM on-site
  • Business centre
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Pool and spa

  • Spa
  • Water slide

Parking and transportation

  • Airport shuttle
  • Free parking

Accessibility and suitability

  • Lift
  • Designated smoking area

Outdoor

  • Private beach
  • Garden

Dining

  • Restaurant
  • Bar/Lounge

Family friendly

  • Babysitting/child care services (surcharge)
  • Playground

Fitness

  • Fitness classes
  • Fitness centre

Basics

  • Free Wi-Fi
  • Air-conditioned

Bathroom

  • Hairdryer

Laundry

  • Laundry service

General

  • Storage available

Health and safety

  • Safe

Reviews of Hotel Xcaret Mexico

9.0
Wonderful
2113 verified ratings
Wonderful
1652
Very good
159
Good
107
Okay
45
Fair
46
Mediocre
24
Poor
80

Summary of reviews

Guests say
Guests consistently praised the hotel's impressive amenities, beautiful grounds, and convenient access to parks and activities. Many found the location stunning and the variety of restaurants and pools to be highlights of their stay. However, there were frequent complaints about poor service, disorganization, and difficulties with reservations, especially for restaurants and activities. Some guests felt the experience did not match the high price, and issues with communication and logistics detracted from the overall experience. Despite these negatives, the amenities and setting were widely appreciated.
AI-generated from customer reviews
Amenities10 out of 10
Location8.5 out of 10
Restaurant8 out of 10
Value for Price2 out of 10
Service0.5 out of 10
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All reviews

2.0
Poor
Engilla, Jun 2021
Pros (+) Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it
Cons (-) Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.
6.0
Okay
Anonymous, Oct 2020
Pros (+) Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Cons (-) Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so har...
Read more
10
Wonderful
Miguel, Aug 2020
Pros (+) Everything was great, but the service over the top!
Cons (-) No idea, they have all.
10
Wonderful
Liza, Jun 2020
Pros (+) Everything food delicious
Cons (-) Nothing
10
Wonderful
Anonymous, Aug 2018
Pros (+) The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) Staff still learning and a bit slow . Somethings not finished yet but overall magnificent

Location

Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Xcaret Park0.6 km
  • Xcaret Archaeological Site0.7 km
  • Xcaret Spa0.8 km
  • Terminal marítima Punta Venado2 km
  • Underwater Technical World3.5 km
  • Playacar Golf Club4.2 km
  • The Reef Marina4.4 km
  • Aviario Xaman Ha5.2 km
  • Terminal Marítima de Playa del Carmen5.8 km
  • Albertos SCUBA6.1 km
  • Parque 28 de julio6.4 km
  • La Fe7.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Xcaret Mexico

Low season

High season

Average price (weeknight)

July
July
S$ 1,897
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Hotel Xcaret Mexico

Which month has the cheapest rates at Hotel Xcaret Mexico?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Hotel Xcaret Mexico is September, with an average nightly rate of S$ 1,174. The most expensive month is July at S$ 1,763 per night.

What is the cheapest day to book Hotel Xcaret Mexico?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Hotel Xcaret Mexico is Tuesday, with an average nightly rate of S$ 1,897. The most expensive day is Thursday at S$ 2,256 per night.

How far in advance should you book Hotel Xcaret Mexico?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Hotel Xcaret Mexico, book around 10 weeks in advance. This could save you approximately 9% compared to booking last minute.

FAQs when booking at Hotel Xcaret Mexico

  • Where is Hotel Xcaret Mexico located?

    Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282, 6.1 km from the centre of Playa del Carmen. Xcaret Park is the closest landmark to Hotel Xcaret Mexico.

  • When is check-in time and check-out time at Hotel Xcaret Mexico?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Xcaret Mexico.

  • Does Hotel Xcaret Mexico offer free Wi-Fi?

    Yes, Hotel Xcaret Mexico offers free Wi-Fi.

  • Does Hotel Xcaret Mexico offer free parking?

    Yes, Hotel Xcaret Mexico offers free parking.

  • How far is Hotel Xcaret Mexico from the airport?

    Hotel Xcaret Mexico is 20.7 km from Cozumel Intl. Hotel Xcaret Mexico is 55.9 km from Cancun.

  • How does KAYAK find such great Hotel Xcaret Mexico hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xcaret Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xcaret Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xcaret Mexico.

Nearby hotels and places to stay

Closest

See more nearby stays
46% cheaper
A Paradise Of Luxury
0.29 kmS$ 671+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.88 kmSnorkelling, Outdoor pool, Coffee machineS$ 2,402+
5-star hotel
5% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,024 reviews)0.88 kmPrivate beach, no minors, snorkellingS$ 1,185+
2-star hotel
92% cheaper
La Hacienda Hotel, at Xcaret
9.4 Excellent (232 reviews)1.16 kmOutdoor pool, Free Wi-Fi, Coffee machineS$ 99+

Cheapest

See cheapest stays in Playa del Carmen
2-star hotel
92% cheaper
La Hacienda Hotel, at Xcaret
9.4 Excellent (232 reviews)1.16 kmOutdoor pool, Free Wi-Fi, Coffee machineS$ 99+
4-star hotel
88% cheaper
Terasu Riviera Maya Hotel & Spa, en Xcaret
9 Excellent (221 reviews)1.26 kmOutdoor pool, Restaurant, Free Wi-FiS$ 156+
46% cheaper
A Paradise Of Luxury
0.29 kmS$ 671+
5-star hotel
5% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,024 reviews)0.88 kmPrivate beach, no minors, snorkellingS$ 1,185+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.88 kmSnorkelling, Outdoor pool, Coffee machineS$ 2,402+
2-star hotel
92% cheaper
La Hacienda Hotel, at Xcaret
9.4 Excellent (232 reviews)1.16 kmOutdoor pool, Free Wi-Fi, Coffee machineS$ 99+
5-star hotel
5% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,024 reviews)0.88 kmPrivate beach, no minors, snorkellingS$ 1,185+
4-star hotel
88% cheaper
Terasu Riviera Maya Hotel & Spa, en Xcaret
9 Excellent (221 reviews)1.26 kmOutdoor pool, Restaurant, Free Wi-FiS$ 156+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.8
6.1 km
Cozumel Intl
20.7 km

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