Hotel Xcaret Mexico

5 stars
9.0
Wonderful
based on 2152 reviews
2,152 reviews
Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo, Mexico
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo
+52 984 159 1600
Thu 5-11
-
Fri 6-11
2 guests, 1 room
Pool
Other
Other
Outdoor view
Building
Pool
Pool
Other
Pool
Restaurant
Living room
Other
Pool
Outdoor view
Other
Other
Other
Pool
Lounge
Outdoor view
Restaurant
Lobby
Bar
Pool
Outdoor view
Dining room
Bar
Pool
Pool
Restaurant
Beach
Pool
Other
Balcony
Balcony
Beach
Pool
Lobby
Dining room
Outdoor view
Outdoor view
Restaurant
Bedroom
Other
Lobby
Other
Other
Outdoor view
Other
Outdoor view
Bedroom
Other
Outdoor view
Lobby
Bedroom
Other
Lobby
Other
Restaurant
Spa
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Spend the day catching some rays at the beach, relaxing by one of Hotel Xcaret Mexico - All Parks / All Fun Inclusive's 15 outdoor swimming pools or pampering yourself at the full-service spa. Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 1800 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers. Business-friendly amenities include desk chairs, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include an outdoor tennis court, a waterslide, a sauna and a 24-hour fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.
9.0
Wonderful
2152 reviews

Latest deals for Hotel Xcaret Mexico

Thu 5-11
-
Fri 6-11
Deals from
S$ 582
•Cheapest rate per night
Compare prices for Standard Room, Double room and 24 more Hotel Xcaret Mexico deals.
Standard Room, bed type unknown
S$ 582
nightly with fees
Double room, bed type unknown
S$ 1,274
nightly with fees
Queen room, 2 queen beds
S$ 1,413
nightly with fees
Standard Room, bed type unknown
S$ 1,028
nightly with fees
Double room, 2 double beds
S$ 1,509
nightly with fees
Double room, 1 king bed
S$ 1,061
nightly with fees
Queen room, 2 queen beds
S$ 1,146
nightly with fees
Standard Room, bed type unknown
S$ 1,249
nightly with fees
Queen room, 2 queen beds
S$ 1,074
nightly with fees
Standard Room, bed type unknown
S$ 1,126
nightly with fees
Double room, bed type unknown
S$ 1,191
nightly with fees
Standard Room, bed type unknown
S$ 1,286
nightly with fees
Queen room, 2 queen beds
S$ 1,447
nightly with fees
Double room, bed type unknown
S$ 1,346
nightly with fees
Standard Room, bed type unknown
S$ 1,497
nightly with fees
Superior room, bed type unknown
S$ 1,502
nightly with fees
Superior room, bed type unknown
S$ 1,501
nightly with fees
Luxury Room, bed type unknown
S$ 1,766
nightly with fees
Superior room, bed type unknown
S$ 1,575
nightly with fees
Luxury Room, bed type unknown
S$ 1,576
nightly with fees
Deluxe room, bed type unknown
S$ 2,383
nightly with fees
Standard Room, bed type unknown
S$ 2,193
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Xcaret Mexico

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Reviews of Hotel Xcaret Mexico

9.0
Wonderful
2152 verified ratings
Wonderful
1680
Very good
161
Good
107
Okay
50
Fair
46
Mediocre
24
Poor
84

Summary of reviews

Guests say
Guests consistently praise the hotel's impressive amenities, beautiful location, and high standards of cleanliness. Many highlight the stunning facilities, pools, and access to parks as standout features. However, there are frequent complaints about the quality of service, with several guests describing it as disorganized, unhelpful, or not up to the standard expected for the price. Difficulties with restaurant reservations and inconsistent information from staff are also common issues. Despite these drawbacks, the overall experience is often described as enjoyable, especially due to the hotel's infrastructure and setting.
AI-generated from customer reviews
Amenities9 out of 10
Location8.5 out of 10
Cleanliness8 out of 10
Restaurant1 out of 10
Service0.5 out of 10
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All reviews

2.0
Poor
Engilla, Jun 2021
Pros (+) Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it
Cons (-) Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.
6.0
Okay
Anonymous, Oct 2020
Pros (+) Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Cons (-) Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so har...
Read more
10
Wonderful
Miguel, Aug 2020
Pros (+) Everything was great, but the service over the top!
Cons (-) No idea, they have all.
10
Wonderful
Liza, Jun 2020
Pros (+) Everything food delicious
Cons (-) Nothing
10
Wonderful
Anonymous, Aug 2018
Pros (+) The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) Staff still learning and a bit slow . Somethings not finished yet but overall magnificent

Location

Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Xcaret Park0.6 km
  • Xcaret Archaeological Site0.7 km
  • Xcaret Spa0.8 km
  • Terminal marítima Punta Venado2 km
  • Underwater Technical World3.5 km
  • Playacar Golf Club4.2 km
  • The Reef Marina4.4 km
  • Aviario Xaman Ha5.2 km
  • Terminal Marítima de Playa del Carmen5.8 km
  • Albertos SCUBA6.1 km
  • Parque 28 de julio6.4 km
  • La Fe7.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Xcaret Mexico

Low season

High season

Average price (weeknight)

July
July
S$ 1,900
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Hotel Xcaret Mexico

Which month has the cheapest rates at Hotel Xcaret Mexico?

The cheapest month to stay at Hotel Xcaret Mexico is January, with an average nightly rate of S$ 1,315. The most expensive month is July at S$ 1,805 per night.

What is the cheapest day to book Hotel Xcaret Mexico?

The cheapest day to book Hotel Xcaret Mexico is Monday, with an average nightly rate of S$ 1,525. The most expensive day is Tuesday at S$ 1,900 per night.

How far in advance should you book Hotel Xcaret Mexico?

To get the best price at Hotel Xcaret Mexico, book around 12 weeks in advance. This could save you approximately 18% compared to booking last minute.

FAQs when booking at Hotel Xcaret Mexico

  • Where is Hotel Xcaret Mexico located?

    Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282, 6.1 km from the centre of Playa del Carmen. Xcaret Park is the closest landmark to Hotel Xcaret Mexico.

  • When is check-in time and check-out time at Hotel Xcaret Mexico?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Xcaret Mexico.

  • Does Hotel Xcaret Mexico offer free Wi-Fi?

    Yes, Hotel Xcaret Mexico offers free Wi-Fi.

  • Does Hotel Xcaret Mexico offer free parking?

    Yes, Hotel Xcaret Mexico offers free parking.

  • Does Hotel Xcaret Mexico offer free airport shuttle service?

    Yes, Hotel Xcaret Mexico offers free airport shuttle service.

  • How far is Hotel Xcaret Mexico from the airport?

    Hotel Xcaret Mexico is 20.7 km from Cozumel Intl. Hotel Xcaret Mexico is 55.9 km from Cancun.

  • Does Hotel Xcaret Mexico have a pool?

    Yes, Hotel Xcaret Mexico has a pool on-site.

  • How does KAYAK find such great Hotel Xcaret Mexico hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xcaret Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xcaret Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xcaret Mexico.

Nearby hotels and places to stay

Closest

See more nearby stays
5-star hotel
3% cheaper
Hotel Xcaret Mexico - All Parks - All Fun Inclusive
8 Excellent (6 reviews)0.51 kmRestaurant, Bar/LoungeS$ 1,256+
49% cheaper
A Paradise Of Luxury
0.51 kmS$ 664+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.88 kmSnorkelling, Outdoor pool, beachfrontS$ 2,897+
5-star hotel
11% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,004 reviews)0.88 kmS$ 1,156+

Cheapest

See cheapest stays in Playa del Carmen
2-star hotel
89% cheaper
La Hacienda Hotel, at Xcaret
9 Excellent (240 reviews)1.16 kmOutdoor pool, Free Wi-Fi, Coffee machineS$ 141+
4-star hotel
88% cheaper
Terasu Riviera Maya Hotel & Spa, en Xcaret
9.1 Excellent (226 reviews)1.26 kmOutdoor pool, Restaurant, Free Wi-FiS$ 156+
49% cheaper
A Paradise Of Luxury
0.51 kmS$ 664+
5-star hotel
11% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,004 reviews)0.88 kmS$ 1,156+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.88 kmSnorkelling, Outdoor pool, beachfrontS$ 2,897+
5-star hotel
11% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,004 reviews)0.88 kmS$ 1,156+
4-star hotel
88% cheaper
Terasu Riviera Maya Hotel & Spa, en Xcaret
9.1 Excellent (226 reviews)1.26 kmOutdoor pool, Restaurant, Free Wi-FiS$ 156+
2-star hotel
89% cheaper
La Hacienda Hotel, at Xcaret
9 Excellent (240 reviews)1.16 kmOutdoor pool, Free Wi-Fi, Coffee machineS$ 141+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.4
6.1 km
Cozumel Intl
20.7 km

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