Hotel Xcaret Mexico

5 stars
9.0
Wonderful
based on 2114 reviews
2,114 reviews
Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo, Mexico
Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, Quintana Roo
+52 984 159 1600
Wed 9-9
-
Thu 10-9
2 guests, 1 room
Deals from
S$ 577
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
S$ 577
Queen room, 2 queen beds
S$ 942
Double room, 1 king bed
S$ 1,053
31 more Hotel Xcaret Mexico deals
31 more Hotel Xcaret Mexico deals
Lobby
Other
Outdoor view
Pool
Building
Pool
Pool
Pool
Restaurant
Living room
Pool
Outdoor view
Pool
Lounge
Outdoor view
Restaurant
Lobby
Bar
Other
Pool
Outdoor view
Dining room
Bar
Pool
Pool
Restaurant
Beach
Pool
Balcony
Beach
Pool
Dining room
Outdoor view
Outdoor view
Restaurant
Bedroom
Lobby
Other
Other
Other
Outdoor view
Outdoor view
Lounge
Bedroom
Other
Outdoor view
Other
Lobby
Bedroom
Other
Lobby
Other
Other
Restaurant
Spa
Restaurant
Spa
Other
Pool
Outdoor view
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants. Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 1800 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. An outdoor tennis court and complimentary bicycles are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
9.0
Wonderful
2114 reviews

Latest deals for Hotel Xcaret Mexico

Wed 9-9
-
Thu 10-9
Standard Room, bed type unknown
S$ 577
nightly with fees
Double room, bed type unknown
S$ 1,265
nightly with fees
Queen room, 2 queen beds
S$ 1,403
nightly with fees
Queen room, 2 queen beds
S$ 942
nightly with fees
Standard Room, bed type unknown
S$ 1,021
nightly with fees
Double room, 2 double beds
S$ 1,498
nightly with fees
Double room, 1 king bed
S$ 1,053
nightly with fees
Queen room, 2 queen beds
S$ 1,138
nightly with fees
Standard Room, bed type unknown
S$ 1,205
nightly with fees
Queen room, 2 queen beds
S$ 1,066
nightly with fees
Standard Room, bed type unknown
S$ 1,117
nightly with fees
Double room, bed type unknown
S$ 1,182
nightly with fees
Standard Room, bed type unknown
S$ 1,276
nightly with fees
Queen room, 2 queen beds
S$ 1,437
nightly with fees
Double room, bed type unknown
S$ 1,323
nightly with fees
Standard Room, bed type unknown
S$ 1,486
nightly with fees
Superior room, bed type unknown
S$ 1,491
nightly with fees
Superior room, bed type unknown
S$ 1,490
nightly with fees
Luxury Room, bed type unknown
S$ 1,753
nightly with fees
Superior room, bed type unknown
S$ 1,563
nightly with fees
Luxury Room, bed type unknown
S$ 1,796
nightly with fees
Deluxe room, bed type unknown
S$ 2,365
nightly with fees
Standard Room, bed type unknown
S$ 1,660
nightly with fees
Standard Room, bed type unknown
S$ 2,177
nightly with fees
Deluxe room, bed type unknown
S$ 2,184
nightly with fees
Luxury Room, bed type unknown
S$ 2,243
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hotel Xcaret Mexico

  • Private beach
  • Snorkelling
  • Indoor pool
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Flat-screen TV

Things to do

  • Gift shop
  • Eco tourism
  • Fishing
  • Game room
  • Shopping
  • Pool table
  • Canoeing
  • Snorkelling

Services and conveniences

  • ATM on-site
  • Business centre
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Outdoor

  • Balcony
  • Beach towels
  • Private beach
  • Garden

Pool and spa

  • Spa
  • Indoor pool
  • Water slide

General

  • Slippers
  • Interconnected room(s) available
  • Storage available

Family friendly

  • Babysitting or child care
  • Playground
  • Child pool

Accessibility and suitability

  • Lift
  • Hypoallergenic

Bathroom

  • Hairdryer
  • Bathrobe

Laundry

  • Laundry service
  • Iron and ironing board

Dining

  • Restaurant
  • Bar/Lounge

Health and safety

  • Daily housekeeping
  • Safe

Basics

  • Free Wi-Fi
  • Air-conditioned

Parking and transportation

  • Free parking

Media and entertainment

  • Flat-screen TV

Fitness

  • Fitness classes

Reviews of Hotel Xcaret Mexico

9.0
Wonderful
2114 verified ratings
Wonderful
1652
Very good
160
Good
107
Okay
45
Fair
46
Mediocre
24
Poor
80

Summary of reviews

Guests say
Guests consistently praised the hotel's impressive amenities, beautiful grounds, and convenient access to parks and activities. Many found the location stunning and the variety of restaurants and pools to be highlights of their stay. However, there were frequent complaints about poor service, disorganization, and difficulties with reservations, especially for restaurants and activities. Some guests felt the experience did not match the high price, and issues with communication and logistics detracted from the overall experience. Despite these negatives, the amenities and setting were widely appreciated.
AI-generated from customer reviews
Amenities10 out of 10
Location8.5 out of 10
Restaurant8 out of 10
Value for Price2 out of 10
Service0.5 out of 10
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Score by provider

All reviews

2.0
Poor
Engilla, Jun 2021
Pros (+) Horrible hotel, horrible staff, very unfriendly, quality of food was terrible for the price you pay. I mean a standard room is 600 above and it’s so not worth it
Cons (-) Quality of food. Staff, room doors are tin and rooms are very noisy so don’t expect to have a quite room where you can get sleep.
6.0
Okay
Anonymous, Oct 2020
Pros (+) Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Cons (-) Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so har...
Read more
10
Wonderful
Miguel, Aug 2020
Pros (+) Everything was great, but the service over the top!
Cons (-) No idea, they have all.
10
Wonderful
Liza, Jun 2020
Pros (+) Everything food delicious
Cons (-) Nothing
10
Wonderful
Anonymous, Aug 2018
Pros (+) The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
9.1
Wonderful
Anonymous, Jan 2018
Cons (-) Staff still learning and a bit slow . Somethings not finished yet but overall magnificent

Location

Carr. Chetumal - Puerto Juarez Km. 282, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Xcaret Park0.6 km
  • Xcaret Archaeological Site0.7 km
  • Xcaret Spa0.8 km
  • Terminal marítima Punta Venado2 km
  • Underwater Technical World3.5 km
  • Playacar Golf Club4.2 km
  • The Reef Marina4.4 km
  • Aviario Xaman Ha5.2 km
  • Terminal Marítima de Playa del Carmen5.8 km
  • Albertos SCUBA6.1 km
  • Parque 28 de julio6.4 km
  • La Fe7.2 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Hotel Xcaret Mexico

Low season

High season

Average price (weeknight)

July
July
S$ 1,886
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Hotel Xcaret Mexico

Which month has the cheapest rates at Hotel Xcaret Mexico?

The cheapest month to stay at Hotel Xcaret Mexico is September, with an average nightly rate of S$ 1,182. The most expensive month is July at S$ 1,778 per night.

What is the cheapest day to book Hotel Xcaret Mexico?

The cheapest day to book Hotel Xcaret Mexico is Sunday, with an average nightly rate of S$ 1,559. The most expensive day is Tuesday at S$ 1,886 per night.

How far in advance should you book Hotel Xcaret Mexico?

To get the best price at Hotel Xcaret Mexico, book around 1 week in advance. This could save you approximately 9% compared to booking last minute.

FAQs when booking at Hotel Xcaret Mexico

  • Where is Hotel Xcaret Mexico located?

    Hotel Xcaret Mexico is located at Carr. Chetumal - Puerto Juarez Km. 282, 6.1 km from the centre of Playa del Carmen. Xcaret Park is the closest landmark to Hotel Xcaret Mexico.

  • When is check-in time and check-out time at Hotel Xcaret Mexico?

    Check-in time is 15:00 and check-out time is 12:00 at Hotel Xcaret Mexico.

  • Does Hotel Xcaret Mexico offer free Wi-Fi?

    Yes, Hotel Xcaret Mexico offers free Wi-Fi.

  • Does Hotel Xcaret Mexico offer free parking?

    Yes, Hotel Xcaret Mexico offers free parking.

  • How far is Hotel Xcaret Mexico from the airport?

    Hotel Xcaret Mexico is 20.7 km from Cozumel Intl. Hotel Xcaret Mexico is 55.9 km from Cancun.

  • Does Hotel Xcaret Mexico have a pool?

    Yes, Hotel Xcaret Mexico has a pool on-site.

  • How does KAYAK find such great Hotel Xcaret Mexico hotel deals?

    KAYAK scours the web for all room deals available at Hotel Xcaret Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Xcaret Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Xcaret Mexico.

Nearby hotels and places to stay

Closest

See more nearby stays
45% cheaper
A Paradise Of Luxury
0.29 kmS$ 666+
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.88 kmSnorkelling, Outdoor pool, Coffee machineS$ 2,511+
5-star hotel
2% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,025 reviews)0.88 kmPrivate beach, no minors, snorkellingS$ 1,182+
2-star hotel
92% cheaper
La Hacienda Hotel, at Xcaret
9.2 Excellent (235 reviews)1.16 kmOutdoor pool, Free Wi-Fi, Coffee machineS$ 99+

Cheapest

See cheapest stays in Playa del Carmen
2-star hotel
92% cheaper
La Hacienda Hotel, at Xcaret
9.2 Excellent (235 reviews)1.16 kmOutdoor pool, Free Wi-Fi, Coffee machineS$ 99+
4-star hotel
87% cheaper
Terasu Riviera Maya Hotel & Spa, en Xcaret
9 Excellent (223 reviews)1.26 kmOutdoor pool, Restaurant, Free Wi-FiS$ 154+
45% cheaper
A Paradise Of Luxury
0.29 kmS$ 666+
5-star hotel
2% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,025 reviews)0.88 kmPrivate beach, no minors, snorkellingS$ 1,182+

Most recommended

See most recommended stays in Playa del Carmen
5-star hotel
La Casa de la Playa by Xcaret- All Fun Adults Only
9.5 Excellent (50 reviews)0.88 kmSnorkelling, Outdoor pool, Coffee machineS$ 2,511+
2-star hotel
92% cheaper
La Hacienda Hotel, at Xcaret
9.2 Excellent (235 reviews)1.16 kmOutdoor pool, Free Wi-Fi, Coffee machineS$ 99+
5-star hotel
2% cheaper
Hotel Xcaret Arte - Adults Only
9.1 Excellent (1,025 reviews)0.88 kmPrivate beach, no minors, snorkellingS$ 1,182+
4-star hotel
87% cheaper
Terasu Riviera Maya Hotel & Spa, en Xcaret
9 Excellent (223 reviews)1.26 kmOutdoor pool, Restaurant, Free Wi-FiS$ 154+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.8
6.1 km
Cozumel Intl
20.7 km

Everything you need to know for your stay in Playa del Carmen

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