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Distance to city centre
|"Cool and excellent restaurants!"||(in 8 reviews)|
|"The service from employee es perfect."||(in 18 reviews)|
|"Staff was very friendly."||(in 36 reviews)|
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Our room view was great. The spa hidrotherapy was great. Included parks were great. I’m hesitant to give a lower rating because everyone was so nice and our last trip before this one was magical. Very little plastic use.
Restaurants and bars were large in number but hit or miss in quality - xingao which requires a reservation was a total let down. Las playas wasn’t very good and ants will eat you alive. The drinks were watered down or just a bunch of sugar except for the lobby bar or dan’s bar in fuego. The water temperature for the shower was scalding hot or freezing, which was annoying. The toilet flushes so hard that the water hits you so you have to be careful. The butler included with fuego was nice but useless. While cleaned everyday, we found a few roaches in the $700/night room. Also, they didn’t refill our fridge or restock our things everyday. Annoying when we wanted more water.
Everything was great, but the service over the top!
No idea, they have all.
Everything food delicious
Fell in love with the experience
The staff were always making sure you had the best experience when dining and any of the many restaurants. When they said all included, they meant it. Free transportation to all the activities and tours. Just amazing
Staff still learning and a bit slow . Somethings not finished yet but overall magnificent
Guests of this resort will appreciate the seclusion of its private beach and on-site spa and wellness centre, all just a short drive from the centre of Playa del Carmen. It offers 5-star accommodation with air-conditioned rooms.
Hotel Xcaret Mexico - All Parks & Tours / All Inclusive provides complimentary Wi-Fi and free private parking on site. It also offers child-minding services, a currency exchange and a reception that operates 24/7.
The comfortable rooms at Hotel Xcaret Mexico include slippers, a flat-screen TV and a private balcony. They all come with a private bathroom that has bathrobes and a hair dryer.
With its on-site restaurant serving Caribbean dishes, Hotel Xcaret Mexico - All Parks & Tours / All Inclusive provides guests with all they need for an enjoyable evening without having to leave the resort. In the evening, guests can relax in the cosy lounge bar.
Places of interest close to Hotel Xcaret Mexico include Xcaret Archaeological Site and Xcaret Eco Theme Park. 5th Avenue and The Reef Marina are a short car ride away.
based on 1,017 reviews
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Most popular landmarks
- Xcaret Park 1 km
- Parque Xplor 1.5 km
- Terminal marítima Punta Venado 2.5 km
- Playacar Golf Club 3.8 km
- Aviario Xaman Ha 4.8 km
- Yucatek Divers 5.7 km