Overview

Mercure Hotel Potsdam City

Lange Brücke, 14467 Potsdam, Brandenburg, Germany
+49 331 27 22

S$ 83+

Overall guest ratings

7.7/10 Good
based on 2,031 reviews

Review highlights

  • 8.4
  • 8.4
  • 8.2
  • 3.4

Good to know

  • Great view
  • Train station is close

Nearby

    show all

    About

    The 4-star Mercure Hotel Potsdam City is in the historical city center opposite the historical Potsdam City Palace. All 210 rooms are air conditioned and have WIFI. The top floors offer a fantastic view of Potsdam and the lakes. Some of the 13 meeting rooms are also on the top floors, available for events of up to 200 people. The main train station is a short walk away. If traveling by car, take the A115 highway. The Berlin Tegel and Schönefeld airports are 22 miles (35 km) and 25 miles (40 km) away.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Beauty salon
    • Car hire
    • Cribs available
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 2,031 reviews
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
      10.0 "100% were happy with the room service."
    • 8.4 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "City centre within easy reach, said 95%."
      9.0 "Easily accessible by car, said 90%."
      9.6 "96% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
    • 6.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.1 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
    • 3.4 "Value below average."
      0.6 "94% said the breakfast was too expensive."
    • 3.2 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
    • 3.0 "Quite uncomfortable."
      2.3 "77% said rooms were small."
      2.7 "73% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      2.9 "71% criticized the small bathroom."
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    Overall rating

    7.6 Good
    based on 1,238 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 8.4 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
      9.6 "96% liked the proximity to sightseeing."
      9.1 "Easily accessible by car, said 91%."
    • 8.2 "Breakfast is good."
    • 5.6 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      2.2 "78% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      3.8 "62% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      2.8 "72% criticized the small bathroom."
      3.6 "64% had problems with the shower."
      3.5 "65% were disappointed with the minibar."
      1.5 "85% thought the tv was sub-standard."
      3.3 "67% said the bathroom was dirty."
    • 3.1 "Terrible value."
      0.7 "93% said the breakfast was too expensive."
    • 2.9 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
      2.8 "72% criticized the small bathroom."
    • 2.9 "Disappointing internet connection."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    7.7 Good
    based on 162 reviews
    • 8.2 "Breakfast is good."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 8.0 "Location is great."
    • 6.1 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      2.0 "80% said rooms were small."
      3.7 "63% found problems with the furniture."
      3.5 "65% complained about the bathroom."
      1.8 "82% thought they were poorly maintained."
    • 3.3 "Value below average."
    • 2.8 "Quite uncomfortable."
      2.0 "80% said rooms were small."
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    Overall rating

    7.5 Good
    based on 182 reviews
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 8.2 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 5.9 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      3.8 "62% complained about the bathroom."
      2.8 "72% said rooms were small."
      1.9 "81% thought they were poorly maintained."
      3.5 "65% had problems with the shower."
      1.3 "87% thought the tv was sub-standard."
    • 3.7 "Value below average."
    • 3.1 "Quite uncomfortable."
      2.6 "74% thought it was too noisy."
      2.8 "72% said rooms were small."
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    Overall rating

    7.9 Good
    based on 446 reviews
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "City centre within easy reach, said 96%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 8.3 "Breakfast is good."
    • 6.2 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
    • 3.8 "Value below average."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 2.9 "Quite uncomfortable."
      2.3 "77% said rooms were small."
      2.5 "75% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      2.5 "75% criticized the small bathroom."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great view"
    "Train station is close"
    data provided by TrustYou

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