Overview

Wellness Hotel Step

Malletova 1141, 190 00 Prague, Prague Region, Czech Republic
+420 296 786 350

S$ 77+

Overall guest ratings

7.8/10 Good
based on 4,337 reviews

Review highlights

  • 7.9
  • 7.1
  • 6.0
  • 5.3

Good to know

  • Friendly service
  • Nice building
  • Accessible parking

Nearby

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    About

    When you stay at WELLNESS HOTEL STEP, you'll be within a 15-minute drive of Old Town Square and O2 Arena. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments, and RESTAURANT GALERIE PRAHA, one of 5 restaurants, serves breakfast, lunch, and dinner. There are 2 poolside bars and 3 bars/lounges, and rooms at this upscale hotel offer minibars and free WiFi.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
    • Steam room
    • Indoor tennis
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 4,337 reviews
    • 7.9 "Good breakfast."
    • 7.1 "Wellness & sports facilities were pleasant enough."
      7.3 "top-notch fitness area, thought 73%."
      7.8 "78% loved the sauna."
    • 6.5 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.5 "Service is ok."
      6.6 "Only 66% thought the service was professional."
      5.6 "56% said the reception staff was ok."
    • 6.4 "Location is acceptable."
      6.5 "65% thought the parking prices were average."
    • 6.0 "Average value."
    • 5.3 "Internet is average."
    • 4.9 "Rooms are not good."
      2.7 "73% said rooms were small."
      3.8 "62% complained about the bathroom."
      2.8 "Air conditioning was criticized by 72%."
      1.0 "90% thought they were poorly maintained."
      2.7 "73% had problems with the shower."
      4.5 "For 55%, the rooms looked old."
      3.7 "63% said the bathroom was dirty."
      2.1 "79% criticized the small bathroom."
      3.1 "69% found problems with the furniture."
    • 4.7 "Pool is below average."
    • 3.5 "Not very comfortable."
      2.7 "73% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      2.0 "80% thought it was too noisy."
      2.1 "79% criticized the small bathroom."
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    Overall rating

    7.8 Good
    based on 1,431 reviews
    • 7.7 "Good breakfast."
    • 7.2 "Wellness & sports facilities were pleasant enough."
      8.0 "80% loved the sauna."
      7.4 "top-notch fitness area, thought 74%."
    • 6.7 "Service is ok."
      6.8 "Only 68% thought the service was professional."
      5.6 "56% said the reception staff was ok."
    • 6.5 "Location is acceptable."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.1 "Average value."
    • 5.1 "Pool is mediocre."
    • 4.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 4.5 "Rooms are not good."
      2.4 "76% said rooms were small."
      3.3 "67% complained about the bathroom."
      2.6 "Air conditioning was criticized by 74%."
      0.9 "91% thought they were poorly maintained."
      3.4 "66% said the bathroom was dirty."
      2.3 "77% had problems with the shower."
      1.8 "82% criticized the small bathroom."
      3.2 "68% found problems with the furniture."
      5.0 "Only 50% said the rooms were modern."
    • 3.3 "Not very comfortable."
      2.4 "76% said rooms were small."
      2.1 "79% thought it was too noisy."
      2.6 "Air conditioning was criticized by 74%."
      1.8 "82% criticized the small bathroom."
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    Overall rating

    7.5 Good
    based on 2,602 reviews
    • 9.0 "Incredible bar."
    • 7.9 "Good breakfast."
    • 7.3 "Wellness & sports facilities were pleasant enough."
      7.5 "top-notch fitness area, thought 75%."
      7.7 "77% loved the sauna."
    • 6.4 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 6.4 "Service is ok."
      6.4 "Only 64% thought the service was professional."
      5.5 "55% said the reception staff was ok."
    • 6.3 "Location is acceptable."
      6.5 "65% thought the parking prices were average."
    • 5.9 "Average value."
    • 4.7 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      3.9 "61% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      4.9 "For 51%, the rooms looked old."
      2.5 "75% had problems with the shower."
      3.6 "64% thought the tv was sub-standard."
      2.4 "76% criticized the small bathroom."
      3.4 "66% found problems with the furniture."
      3.4 "66% said the bathroom was dirty."
    • 4.6 "Pool is below average."
    • 3.3 "Not very comfortable."
      2.6 "74% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
      1.9 "81% thought it was too noisy."
      2.4 "76% criticized the small bathroom."
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    Overall rating

    7.8 Good
    based on 303 reviews
    • 8.0 "Breakfast is good."
    • 6.5 "Average cleanliness."
    • 6.4 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
    • 6.3 "Location is acceptable."
    • 6.3 "Average value."
    • 5.1 "Pool is mediocre."
    • 4.7 "Rooms are not good."
      2.3 "77% said rooms were small."
    • 3.3 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      2.3 "77% said rooms were small."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Nice building"
    "Accessible parking"
    data provided by TrustYou

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