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Pros: Flight as such was good and smooth

Cons: Better food, but nowadays unless you fly on business or first you are doomed and cramped beyond belief, any improvement comes at a price

Pros: Everything! I never knew that Finnair was such a great airline.

Cons: Honestly, nothing could have been better.

Pros: Crew was great and welcoming

Cons: Some features on screen did not work, also seat handle wasnt possible to lower

Pros: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Cons: Movie options.

Cons: Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help.

Pros: Ok

Cons: Wirst service and ever haf.never will fly chunies airlines

Pros: My flight had plenty of leg-room and I was able to sleep for 2/3 of the 12 hou flight

Cons: The plane was on the cold side an I only packed for the tropics. None of the phone chargers in my row worked

Cons: I’ve flown over a million miles over 45 years and I’ve never had a bag lost. China eastern lost not one but both my bags. Four other Americans also lost bags, and I think we were the only Americans onboard.

Pros: Excellent service

Cons: boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups.

Cons: Entertainment worked sporadically

Pros: The entertainment options were great.

Cons: Seats are so cramped. I'm 5'3" and could use either arm rest because both people on either side spilled into my seat.

Cons: They need to do better on food

Pros: Nothing

Cons: Next time give money back to people for cancelling or changing flights. Never flying with Kayak again

Cons: All the food is halal.

Cons: Train staff to be more responsive to customersn need

Cons: I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA.

Pros: Excellent crew

Cons: Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me.

Cons: Free snack and tea and coffee

Cons: 2 н in plane, then tecnicans search and fix problems

Cons: Boarding process could have been smoother

Pros: There wasn’t much to like. One of the crew members stood out by being helpful; his colleagues were bureaucratic and disengaged.

Cons: This was a BA flight. Food in T3 in toronto was a disgrace, and the whole lounge experience was poor. The sleeping arrangements in business class had no privacy; the food onboard was mediocre. The Air CANADA flight on the same route is far better in every respect.

Pros: The crew was nice

Cons: We were boarding later than expected Which caused some stress with connection flight

Pros: There was no in seat power despite that being listed as an amenity. Also, there was no checked bag included in my flight, despite selecting that in my search for tickets.

Cons: In seat power for phone charging while flying transatlantic is extremely helpful. Ticket purchased was not as advertised.

Pros: Aircraft and crew

Cons: Food

Pros: Everything except delay

Cons: Nil

Pros: The airplane crew were very reassuring

Cons: Gate was changed 3 times and flight was delayed 2 times too!

Cons: Flight was delayed for 2 hours without advance notice. For a 4:30 am flight. Passengers were already at the airport around 2am. Only to depart at 6am. No sleep. No food and very uncomfortable. Would be better to give heads up ahead of time

Pros: Crew was very helpful and friendly. Seats are a little bit too small with a little bit not enough room side to side and front to back.

Cons: Seat size would be my only complaint.

Pros: Very comfortable seat. Excellent service.

Cons: Food

Pros: Crew was helpful and friendly in every way.

Cons: Seats are definitely made for smaller sized Asians.

Pros: Food was unusually good for airplane food

Cons: Leg room

Cons: I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA.

Cons: Better drink selection

Pros: Seat confort

Cons: 2 hours delayed, even tea has to be paid

Cons: Flight from Berlin to Frankfurt was late, but I made my connecting flight to Amsterdam.

Pros: There was no in seat power despite that being listed as an amenity. Also, there was no checked bag included in my flight, despite selecting that in my search for tickets.

Cons: In seat power for phone charging while flying transatlantic is extremely helpful. Ticket purchased was not as advertised.

Pros: Fabulous service

Cons: Not a thing

Pros: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Cons: Paying more attention to bags transportation between plains

Pros: Crew great.

Cons: Seats too close together. Armrest on aisle could not be raised making exit almost impossible.

Pros: blueberry juice, service and friendliness

Cons: no choice of food, little space between the seats, touchscreen and headphones didn't work, for over 8 hours flight this was significant set back

Pros: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Cons: Movie options.

Pros: One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!

Cons: I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!

Cons: Aer Lingus webpage is terrible. Kayak’s is excellent, but I tried to change seats, it would not let me.

Pros: -

Cons: Entertainment didn’t work, big delay broken seat

Pros: Seat confort

Cons: 2 hours delayed, even tea has to be paid

Cons: I missed my international connection because flight was three hours late.

Pros: Crew is friendly and helpful.

Cons: Seats are distinctly too small in both directions.

Pros: Ok

Cons: Wirst service and ever haf.never will fly chunies airlines

Pros: The worst air travel experience I’ve ever had.

Cons: Vegetarian food is terrible. Also no variety

Pros: Fantastic crew!

Cons: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Pros: Fabulous service

Cons: Not a thing

Pros: Nothing

Cons: Everything

Pros: Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight

Pros: We had a long delay that the crew did their best to mitigate while still on the ground in Heathrow, and the Captain invited children to come up and tour the cockpit while we waited! Things like that alleviate any anger and frustration we may have had, and the flight was excellent overall.

Pros: It was overall officient, basically on time and comfortable

Cons: Getting off the ground took quite a while even though we arrived basically on time

Cons: I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA.

Pros: Comfy seats in coach!