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Pros: crew excellent, food excellent, entertainment good.

Cons: Space between seat rows is barely adequate.

Pros: Great service

Pros: Very comfortable overall

Cons: Unrelated to the flight, the ground handling staff at Istanbul airport, especially the information desk, should be given a crash course in customer care.

Pros: Food was great, service was also amazing.

Cons: The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable

Pros: Impressive service... amazing crew, very friendly and professional

Pros: the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight

Cons: Everything was OK

Pros: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Cons: Move the drapes a few more inches back.

Pros: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Cons: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Pros: n/a

Cons: The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came.

Pros: Polite and friendly service

Cons: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Pros: Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight.

Cons: Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative...

Cons: I would definitely have vegetarian food. 30% of population is vegetarian

Cons: Transferring from an international flight to a domestic flight was difficult. This flight was a joint flight between Turkish airlines and China Southern, there should have been someone from China Southern to help us transfer when we landed. I asked the crew at the plane whether someone will help us transfer and they said yes, but there was none. At the very least, how to transfer to domestic flights has to be part of the customs video. Finding where to go was difficult for someone that does not know Chinese.

Pros: Food was pretty good

Cons: Crew rude and disrespectful. Switched my mother’s seat without even telling us..to a middle seat

Pros: Food was great, service was also amazing.

Cons: The seats are so small and so uncomfortable, it almost made the 11hr flight unbeatable

Cons: Information on arrival time was not correct

Pros: Crew were excellent

Cons: Old aircraft. Uncomfortable seats in economy. Entertainment screens old and almost impossible to watch - watched my iPhone! No mobile phone charger.

Pros: Good amount of space on the plane, lots of movies to watch, good food and drink.

Pros: The crew was professional & friendly

Cons: Food was terrible honestly, entertainment system didn't work on 1st flight.

Pros: Yes

Cons: Everything was good

Pros: Crew was fantastic!

Cons: I wish they would use newer planes on this long route but other than that everything was excellent!

Pros: After we missed our flight, we were provided with terrible customer service.

Cons: We were told to go to the wrong gate. After we missed our flight, we were charged 880 USD to book for the identical flight the following day. We were taken around in circles inside the airport. Absolutely unacceptable. Would not recommend.

Cons: thanks for all from kayak