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Pros: The flight crew!

Cons: Missed my original flight, it actually left 10 minutes early! Came late from NYC and had no info or assistance on that flight at all!

Pros: All was good. Have to pay for food. Really?

Cons: Have sandwich included in the price.

Cons: After purchasing two tickets we had to sit in different places on the plane, one is all the way in the front, other all the way in the back

Cons: Flight could not taken off in 7 hours delay

Cons: Row was very crowded. Seats much too close together.

Pros: Very comfortable business class. Amazing food prepared on board. Flight crew was very pleasant, helpful and professional. The business class lounge in Istanbul was amazing as well, 2 stories tall with food, drink and entertainment everywhere. Golf simulator, slot cars etc!!!

Cons: Check in process was more disorganized than most business class .

Pros: Fligh on time.

Cons: The food on board.

Cons: Boarding I was with my family but they didn’t give me the seats in one row my kids some where else my wife was in another seat and I was also so far from everyone That was not fair

Pros: Everything..

Cons: N\A

Pros: Crew excellent,food excellent,was very surprised after reading some bad reviews on the net.

Cons: Having pyjama to wear will have equalised Qatar business class.

Pros: Newer aircraft. Fantastic service

Cons: Getting more minimal on the food service. Emirate have more and better quality

Pros: Air. France usual

Cons: No lights working on plane. Couldn't read or do work WiFi wasn't working either

Pros: Had decent room space seats comfortable

Cons: My luggage could have arrived for a start

Cons: boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups.

Pros: Excellent service

Pros: Cabin smelled nice

Cons: More languages spoken

Pros: Crew was friendly and helpful.

Cons: Seats are definitely too small in both directions.

Pros: Crew was very helpful and friendly. Seats are a little bit too small with a little bit not enough room side to side and front to back.

Cons: Seat size would be my only complaint.

Pros: Crew is great in every way.

Cons: Seats are way too small.

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!!

Pros: The crew were really welcoming, which is not always common on BA.

Cons: The entertainment system is tired, and the selection could be a lot better.

Pros: I loved the spacious business class cabins

Cons: Overall it was a very good experience. The crew was bad obliging and professional. The flight took off 30 minutes early from Abu Dhabi. However, it was late taking off from Heathrow. There was a delay of 1.25 hours as the ground crew took a long time to load and get the plane ready at Heathrow.

Cons: Fix the damn KIOSKS at Vienna!

Pros: The entertainment was amazing

Cons: The seats were a bit hard

Pros: Friendly crew

Cons: Can’t think of anything

Pros: the drinks

Cons: seat reservation. having to pay for luggage....

Pros: I liked everything. Plane ride was nice and I felt welcomed. Had a good experience.

Pros: Great crew

Cons: The food didn’t necessarily agree with me but it tasted good and there was plenty of it.

Pros: Convince, as this is good direct flight from Nagpur.

Cons: Improve quality of crew and service from Doha to Nagpur sector.

Pros: Nothing

Cons: Food was terrible. It’s worse among the airlines.

Pros: Crew was supportive

Cons: Improve food quality and variety for vegetarians

Cons: The crew was extremely unhelpful. More so than any airline crew I have ever experienced.

Pros: The cost was very good

Cons: Transfer in Nanjing to Bangkok. Delayed was not good but worse was that we arrived so early we couldn't check in for an hour and couldn't go to business class lounge. Also no transfer hallway. Had to clear immigration just to get on next flight.

Pros: The seating for the short haul flight was far better than the long haul flight, the planes should have been switched as the short haul plane was more suited to long haul and vice versa

Cons: There was limited food available which meant there was no selection available just what was left, not acceptable

Pros: Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City.

Cons: If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser

Pros: Crew was great.

Cons: Delay of almost 24 hours.

Pros: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Cons: Service, staff and food.

Pros: My bag was lost!

Cons: To have my bag delivered

Pros: The planes departed and landed on time.

Cons: My bag remained in London during flight change.Have direct flights to avoid such cases.

Cons: They broke my guitar

Pros: The crew were really welcoming, which is not always common on BA.

Cons: The entertainment system is tired, and the selection could be a lot better.

Cons: Constantly late! Unreliable and missed my connecting flight, AGAIN!!! 4 out of last 10 flights I have had lost luggage. No apology, it’s “just BA”.

Pros: Nice staff and no delay

Cons: Instead of crisps maybe a bit of cheese or crackers

Cons: Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage....

Cons: Not being 1 hour late

Pros: Crew was great, very responsive and hospitable!

Cons: more lunch choices, especially choices without dairy products.

Pros: Excellent crew

Cons: Flight delayed and no reason Food very bad

Pros: The food

Cons: My seat wasn't working properly and wasn't comfortable.

Cons: The transfer in Istambul was very tight on the way back I literally had to run to get to the flight

Pros: service on the flight was very good

Cons: the airport was very large - had attempted to get help with a phone call before flight and service was very poor.... website was a mess to work with

Pros: I liked nothing crew rude and racist they hate white people all the Chinese people where able to lay down and sleep me being white and American they gave me a eilee Seat with someone sitting next to me so I never was able to sleep all other passengers had no one sitting next to them and where able

Cons: The airlines charged me twice 320 for my 2 surfboards for total of 640.00 which is wrong the crew rude they broke my suitcase handles tore apart my surfboard bag over charged my sports bag will never fly this airline Shanghai should b called shanghell the Chinese people in airport r rude and mean

Pros: The WHOLE flight was horrible. The crew in the airport extremely unhelpful. The boarding was horrible. The seats were not put together properly, the whole ride was extremely turbulent and we got stuck in the air for 45 mins NC of weather, I knw that's not the plane crew fault on that one

Cons: EVERYTHING. food was not good either

Pros: Some of the staff who speak Korean were very nice, but most of the staff were smiling at me when I asked them questions in English, but they were not very friendly. Also, it was hard to get on the plane because the seats were too narrow and uncomfortable.

Cons: No wheel chair service in Shanghai. Bus service to and from the airline is terrible and untimely

Pros: The planes departed and landed on time.

Cons: My bag remained in London during flight change.Have direct flights to avoid such cases.

Cons: Our luggage was lost and the flight was 1.5 hours late.

Cons: For an hour and one half flight the seats were tolerable. Anything longer than that would have been torture.

Pros: N/A

Cons: The flight was delayed too much for the connecting flight to Leeds. Detour to Vienna - Amsterdam - Leeds. I had to run to catch the Amsterdam flight - not easy for 72 yrs old with newish hip! Now 2hrs at Schippol and may get home by midnight.