Overview

Krystal Vallarta

Av. De Las Garzas sn 30 Zona Hotelera Norte, 48333 Puerto Vallarta, JA, Mexico
+52 322 226 0700

S$ 147+

Overall guest ratings

7.5/10 Good
based on 924 reviews

Review highlights

  • 8.1
  • 7.2
  • 4.8
  • 4.7

Good to know

  • Friendly service

Nearby

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    About

    Krystal Vallarta is a great choice for your beach stay in Las Glorias, putting you near activities like scuba diving, snorkeling, and sailing. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and aromatherapy. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A poolside bar and a health club are other highlights, and rooms offer room service and free WiFi.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Child-friendly
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Room service
    • Spa
    • Child pool
    • Air-conditioned
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 924 reviews
    • 8.1 "Location is great."
      7.6 "76% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      8.6 "86% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.2 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
      9.3 "Housekeeping was great, according to 93%."
    • 7.1 "Good breakfast."
    • 4.8 "Rooms are not good."
      4.4 "56% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      3.8 "62% didn't like the uncomfortable beds."
      3.4 "66% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
      4.4 "56% had problems with the shower."
      2.0 "Air conditioning was criticized by 80%."
      0.8 "92% said the bathroom was dirty."
      3.0 "70% were disappointed with the minibar."
      3.1 "69% didn't like the balcony."
    • 4.7 "Not very clean."
      4.4 "56% said rooms were dirty."
      0.8 "92% said the bathroom was dirty."
    • 3.0 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      2.7 "73% didn't like the unstylish hotel."
      2.5 "75% criticized the plain hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 1.8 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    based on 554 reviews
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 5.1 "Rooms are ok."
    • 4.7 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.4 "Disappointing food."
      4.8 "52% did not like what was on the menu."
    • 2.8 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
      2.6 "74% didn't like the unstylish hotel."

    Overall rating

    7.4 Good
    based on 249 reviews
    • 7.6 "Good location."
      7.4 "74% appreciated the closeness to the beach."
    • 7.4 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 7.3 "Good breakfast."
    • 7.3 "Good pool."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
    • 4.6 "Disappointing food."
    • 4.3 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      3.1 "69% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      4.5 "55% said rooms were dirty."
    • 2.8 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    5.9 OK
    based on 18 reviews
    • 6.8 "Service is ok."
    • 6.2 "Average amenities."
      6.0 "60% thought the building was acceptable."

    Overall rating

    7.4 Good
    based on 101 reviews
    • 7.6 "Good location."
    • 7.0 "Good service."
    • 5.3 "Average comfort."
    • 5.2 "Rooms are ok."
    • 4.9 "Disappointing food."
    • 2.5 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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