Overview

Playa Los Arcos Hotel Beach Resort & Spa

Olas Altas 380, 48380 Puerto Vallarta, JA, Mexico
+52 322 226 7100

S$ 112+

Overall guest ratings

7.6/10 Good
based on 951 reviews

Review highlights

  • 9.8
  • 9.3
  • 4.7
  • 3.8

Good to know

  • Friendly service
  • Beach nearby

Nearby

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    About

    Location. This hotel is in Puerto Vallarta’s Romantic Zone, overlooking Banderas Bay. Playa de los Muertos and Casa Kimberley are within one kilometer.

    Hotel Features. Playa Los Arcos has an outdoor pool and a spa tub. This 3.0-star Puerto Vallarta property features massage and treatment rooms and spa services. Playa Los Arcos has a restaurant, 2 bars/lounges, and a coffee shop/café. Room service is available during limited hours.

    Guestrooms. Guestrooms provide air conditioning. Bathrooms feature hair dryers and showers.

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    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Free parking
    • Terrace/Patio
    • Gift shop
    • Child pool
    • Air-conditioned
    • Coffee shop
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    based on 951 reviews
    • 9.8 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Excellent wellness & sports facilities."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.5 "85% found the restaurant service to be one of the best."
      7.8 "Housekeeping was great, according to 78%."
      8.9 "89% said the recreation staff was great."
      7.7 "Lovely bar service, according to 77%."
      8.6 "Lovely pool/beach service, according to 86%."
    • 7.8 "Good breakfast."
    • 4.7 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.4 "76% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      3.6 "64% found problems with the furniture."
      1.4 "For 86%, the rooms looked old."
      4.8 "Air conditioning was criticized by 52%."
      0.0 "100% criticized the small bathroom."
      3.3 "67% said the bathroom was dirty."
      4.2 "58% had problems with the shower."
    • 3.8 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.8 "62% thought it was too noisy."
      4.8 "Air conditioning was criticized by 52%."
      0.0 "100% criticized the small bathroom."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    7.5 Good
    based on 561 reviews
    • 9.8 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.4 "Wonderful beach."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 4.7 "Rooms are not good."
      2.7 "73% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
    • 4.0 "Not very comfortable."
      2.7 "73% said rooms were small."
      0.0 "100% criticized the small bathroom."
      3.7 "63% thought it was too noisy."
    • 3.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."

    Overall rating

    7.8 Good
    based on 313 reviews
    • 9.9 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "Wonderful beach."
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 8.1 "Pool is good."
    • 4.7 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      2.5 "75% said rooms were small."
    • 3.6 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.9 "61% thought it was too noisy."

    Overall rating

    7.2 Good
    based on 76 reviews
    • 9.7 "Terrific location."
    • 7.8 "Good pool."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.8 "Average cleanliness."
    • 4.4 "Rooms are not good."
    • 3.8 "Not very comfortable."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Beach nearby"
    data provided by TrustYou

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