Guest reviews
-
All reviews
-
Couples
-
Families
-
Business
-
Solo
Overall rating
-
9.4 "World class service."9.9 "99% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.7 "97% thought theservice was very professional ." 8.8 "Housekeeping was great , according to 88%." -
8.2 "Location is great."9.7 "97%
liked the proximity to shopping ." 9.7 "97%appreciated the closeness to the beach ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.3 "Good breakfast."
-
6.8 "Average comfort."
-
6.3 "Rooms are ok."6.6 "66% thought the
kitchenette was ok ." 5.4 "For 54%,maintenance was acceptable ." 5.0 "Only 50% thought thefurniture was functional ." 5.5 "Only 55% said therooms were modern ." 5.8 "58% thought theminibar was ok ." 5.8 "For only 58%, thetv was ok ." 5.5 "Cleanliness of the bathroom was average , said 55%." 6.0 "Only 60% found thebalcony ok ." -
4.0 "Internet is poor."4.6 "54% said the
wifi quality was bad ." 3.5 "65% thought it wasoverpriced ."
Overall rating
-
9.2 "World class service."9.9 "99% found the
staff to be very friendly ." 8.9 "89% said thereception staff was great ." 9.6 "96% thought theservice was very professional ." 8.5 "Housekeeping was great , according to 85%." -
8.1 "Location is great."9.7 "97%
appreciated the closeness to the beach ." 9.8 "98%liked the proximity to shopping ." 10.0 "City centre within easy reach , said 100%." 10.0 "100%liked the proximity to sightseeing ." -
7.4 "Good breakfast."
-
6.9 "Average comfort."
-
6.3 "Rooms are ok."6.3 "63% thought the
kitchenette was ok ." 5.3 "For 53%,maintenance was acceptable ." 5.8 "Only 58% thought thefurniture was functional ." 5.2 "Only 52% said therooms were modern ." 6.0 "For only 60%, thetv was ok ." 5.5 "55% thought theminibar was ok ." -
3.7 "Internet is poor."4.7 "53% said the
wifi quality was bad ." 3.2 "68% thought it wasoverpriced ."
Overall rating
-
9.3 "World class service."
-
8.3 "Location is great."
-
6.4 "Average comfort."
-
6.3 "Rooms are ok."
Overall rating
-
9.3 "World class service."9.8 "98% found the
staff to be very friendly ." -
8.4 "Location is great."
-
6.7 "Average comfort."
-
6.2 "Rooms are ok."6.6 "66% thought the
kitchenette was ok ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
7.7review from
the location of hotel is really good, for visiting the island, for having breakfast/lunch/dinner at a seaside, enjoying the drink, atmosphere of the ocean, the staff was very nice and able to help, to answer questions, the hotel staff 24 hours available, rooms very clean and cleaned every day, enough space in the room, usefull little kitchen corner (mercadona nearby the hotel...) the first impression of entering the city of Puerto de la Cruz quite ;messy; looked like typical turistic place, full of high hotels but later on we found so many beautiful places in area and surroundings of hotel Astoria
-
6.7review from
The room that we booked was very good, always clean. We felt there like at home. Very noisy at nights
-
7.7review from
Situation and price. The rooms are big and Soundproofed.
-
6.4review from
very clean; close to the city centre; close to shops; staff very friendly too noisy at night, because of people on the street; a little hard to find
-
7.2review from
Good location in the town. Kindly staff, good furniture No air conditioning, extremely hot during the night
-
5.2review from
Good breakfast. Excellent situation. Very spartan furnishings. Very frugal cooking facilities and utensils : 3 forks, 3 knives, 3 spoons,...
-
6.0review from
heated swimming pool they colse it at 6pm
-
6.4review from
Spacious rooms, good bathroom, good service, central location, parking facility, concert on Sunday, good price Noise at night from people leaving disco opposite (in Calle Hoya)
-
7.7review from
the location of hotel is really good, for visiting the island, for having breakfast/lunch/dinner at a seaside, enjoying the drink, atmosphere of the ocean, the staff was very nice and able to help, to answer questions, the hotel staff 24 hours available, rooms very clean and cleaned every day, enough space in the room, usefull little kitchen corner (mercadona nearby the hotel...) the first impression of entering the city of Puerto de la Cruz quite ;messy; looked like typical turistic place, full of high hotels but later on we found so many beautiful places in area and surroundings of hotel Astoria
-
6.7review from
The room that we booked was very good, always clean. We felt there like at home. Very noisy at nights
-
7.7review from
Situation and price. The rooms are big and Soundproofed.
-
7.2review from
Good location in the town. Kindly staff, good furniture No air conditioning, extremely hot during the night
-
6.4review from
very clean; close to the city centre; close to shops; staff very friendly too noisy at night, because of people on the street; a little hard to find
-
5.2review from
Good breakfast. Excellent situation. Very spartan furnishings. Very frugal cooking facilities and utensils : 3 forks, 3 knives, 3 spoons,...
-
6.0review from
heated swimming pool they colse it at 6pm
-
6.4review from
Spacious rooms, good bathroom, good service, central location, parking facility, concert on Sunday, good price Noise at night from people leaving disco opposite (in Calle Hoya)
