Overview

Copthorne Hotel and Resort Queenstown Lakefront

27 Frankton Road, Queenstown 9300, New Zealand
+64 3442 8123

S$ 226+

Video: Copthorne Hotel and Resort Queenstown Lakefront

Copthorne Hotel & Resort Queenstown Lakefront, on the shores of Lake Wakatipu, is a year-round resort that offers the very best of the New Zealand outdoor lifestyle..

Overall guest ratings

8.1/10 Excellent
based on 1,388 reviews

Review highlights

  • 8.6
  • 8.5
  • 5.3
  • 5.0

Good to know

  • Near city centre
  • Great view

Nearby

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    About

    Copthorne Hotel & Resort Queenstown Lakefront, on the shores of Lake Wakatipu, is a year-round resort that offers the very best of the New Zealand outdoor lifestyle.

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    Copthorne Hotel and Resort Queenstown Lakefront

    AMENITIES

    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Ski storage
    • Designated smoking area
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Internet
    • Wi-Fi
    • Skiing (downhill)
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,388 reviews
    • 8.6 "Location is great."
      9.2 "City centre within easy reach, said 92%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      7.5 "75% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
      8.0 "80% said the booking process went smoothly."
    • 7.0 "Nice rooms."
      6.2 "Only 62% said rooms were clean enough."
      5.0 "Only 50% thought the shower was ok."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 5.8 "Breakfast is mediocre."
    • 5.3 "Average value."
      6.7 "The price was ok for 67%."
    • 5.0 "Average amenities."
    • 4.6 "Internet is poor."
      4.8 "52% thought it was overpriced."
      3.8 "62% said the wifi quality was bad."
    • 4.1 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
      4.3 "57% didn't like the unstylish hotel."
      4.0 "For 60%, the lobby entrance was sub-standard."
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    Overall rating

    8.1 Excellent
    based on 846 reviews
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.4 "Location is great."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% liked the proximity to shopping."
    • 6.7 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      5.9 "Only 59% said rooms were clean enough."
      5.2 "Only 52% thought the shower was ok."
    • 6.1 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 5.5 "Breakfast is mediocre."
    • 4.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
      3.2 "For 68%, the lobby entrance was sub-standard."
      2.2 "78% didn't like the architecture."
    • 4.8 "Value below average."
      4.8 "52% thought it was overpriced."
    • 4.5 "Internet is poor."
      4.8 "52% thought it was overpriced."
      3.4 "66% said the wifi quality was bad."
    • 3.8 "Vibe wasn't good."
      0.9 "91% criticized the unstylish hotel."
      4.4 "56% didn't like the unstylish hotel."
      3.2 "For 68%, the lobby entrance was sub-standard."
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    Overall rating

    8.0 Good
    based on 319 reviews
    • 8.5 "Location is great."
      9.0 "City centre within easy reach, said 90%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 6.9 "Rooms are ok."
      6.1 "Only 61% said rooms were clean enough."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Average value."
      5.2 "52% thought it was adequately priced."
    • 5.0 "Internet is average."
      5.2 "52% thought it was adequately priced."
    • 4.7 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
    • 4.5 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    8.1 Excellent
    based on 222 reviews
    • 8.6 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.5 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.3 "Average value."
    • 5.1 "Average amenities."
    • 4.8 "Internet is poor."
      4.8 "52% thought it was overpriced."
    • 4.0 "Vibe wasn't good."
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    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Near city centre"
    "Great view"
    data provided by TrustYou

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