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Mercure Queenstown Resort

Sainsbury Road, Queenstown 9300, New Zealand
+64 3442 6600

S$ 160+

Sun 4-12 Check in
Mon 5-12 Check out

Overall guest ratings

8.3/10 Excellent
based on 1,137 reviews

Review highlights

  • 9.1
  • 8.1
  • 8.0
  • 4.0

Good to know

  • Friendly service
  • Great view

Nearby

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    About

    Situated on a unique vantage point with breath-taking, majestic views over Lake Wakatipu and the Remarkable's Mountain range. 148 guest rooms with either spectacular Lake or relaxing Garden views. Facilities include a seasonal swimming pool, spa pool, sauna, gymnasium and a sports storage room. Enjoy atrium views and superb cuisine at Vista Restaurant. Relax in the Lounge Bar for coffees, tapas and beverages. Three meeting rooms with natural light and views. Family friendly, free car parking.

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    AMENITIES

    • Fitness centre
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Skiing (downhill)
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Ski storage
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Internet (surcharge)
    • Pets not allowed
    • Ski shuttle (surcharge)
    • Wedding services
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 1,137 reviews
    • 9.1 "World class service."
    • 8.1 "Comfort level is high."
    • 8.0 "Breakfast is good."
    • 7.7 "Nice rooms."
    • 6.6 "Location is acceptable."
    • 4.0 "Wellness & sports facilities were not very nice."
    • 2.6 "Disappointing internet connection."
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    Overall rating

    8.2 Excellent
    based on 613 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 8.0 "Breakfast is good."
    • 7.9 "High comfort."
      7.9 "79% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      7.4 "74% thought it was pleasantly quiet."
    • 7.6 "Nice rooms."
      9.8 "98% thought the view was good."
      7.9 "79% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
    • 6.9 "Location is acceptable."
    • 6.1 "Average value."
    • 3.4 "Wellness & sports facilities were not very nice."
      3.2 "68% were unhappy with the sauna."
      3.8 "62% didn't like the fitness area."
    • 2.5 "Disappointing internet connection."
      4.4 "56% thought it was overpriced."
      1.1 "89% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 409 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 8.0 "Rooms are great."
      9.6 "96% thought the view was good."
      8.1 "81% said the beds were comfortable."
      7.5 "75% said rooms were clean."
      8.8 "88% thought rooms were spacious."
    • 7.8 "High comfort."
      8.1 "81% said the beds were comfortable."
      8.8 "88% thought rooms were spacious."
    • 6.7 "Average value."
    • 6.5 "Location is acceptable."
    • 5.8 "Pool is mediocre."
    • 3.7 "Wellness & sports facilities were not very nice."
    • 2.7 "Disappointing internet connection."
      4.7 "53% thought it was overpriced."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 113 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.4 "Comfort level is high."
      8.4 "84% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 7.6 "Good breakfast."
    • 7.5 "Nice rooms."
      9.8 "98% thought the view was good."
      8.4 "84% said the beds were comfortable."
      9.0 "90% thought rooms were spacious."
    • 6.3 "Average value."
    • 6.2 "Location is acceptable."
    • 2.8 "Disappointing internet connection."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

    Recent reviews

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