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Hotel Union Square

114 Powell Street, San Francisco, CA 94102, United States
+1 415 397 3000

S$ 223+

Overall guest ratings

7.1/10 Good
based on 1,973 reviews

Review highlights

  • 9.3
  • 8.0
  • 4.5
  • 4.4

Good to know

  • Great shopping

Nearby

    show all

    About

    Location. Located in San Francisco's downtown shopping district, Hotel Union Square is on the Powell Street cable car line and within 2 blocks of Union Square and the Westfield San Francisco Centre. Within 4 blocks are the Moscone Center and San Francisco Museum of Modern Art (SFMOMA).

    Hotel Features. Built in 1913 for the 1915 Panama Pacific International Exposition, the Art Deco boutique hotel was a favorite of author Dashiell Hammett. Hotel Union Square offers coffee and tea in the lobby each morning and a complimentary wine reception in the evening. Room service is available from Tad's Steakhouse. This 3.5-star hotel offers a 24-hour business center, wireless Internet access (surcharge), and a penthouse suite, which can be reserved for small meetings and receptions. Valet parking is available for a fee.

    Complimentary access to a nearby fitness center and discounted day passes to a full-service gym are available for guests. This is a smoke-free hotel.

    Guestrooms. Hotel Union Square offers 131 contemporary guestrooms with original artwork of San Francisco, custom furnishings, and platform beds with tufted headboards, 600-thread-count bedding, and down pillows and comforters. 32-inch televisions are equipped with cable/satellite channels and pay movies. Rooms also include air conditioning, cordless phones, and wireless Internet access (surcharge). Bathrooms feature rainfall showerheads and Terre Pure bath products.

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    Hotels.com

    AMENITIES

    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Terrace/Patio
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • ATM on-site
    • Room service
    • Restaurant
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.1 Good
    based on 1,973 reviews
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.9 "Easily accessible by car, said 79%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      8.6 "86% found the staff to be very friendly."
      10.0 "100% said the concierge service was amazing."
      7.8 "Housekeeping was great, according to 78%."
    • 6.7 "Internet is average."
      6.4 "64% thought it was adequately priced."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
    • 4.5 "Disappointing food."
    • 4.4 "Breakfast is below average."
    • 3.5 "Rooms are not good."
      1.6 "84% said rooms were small."
      3.1 "69% complained about the bathroom."
      0.9 "Air conditioning was criticized by 91%."
      1.6 "84% thought they were poorly maintained."
      2.2 "78% found problems with the furniture."
      4.5 "For 55%, the rooms looked old."
      1.4 "86% criticized the small bathroom."
      4.5 "55% had problems with the shower."
      1.0 "90% were disappointed with the minibar."
      2.8 "72% said the bathroom was dirty."
      2.9 "71% thought the tv was sub-standard."
    • 2.8 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      0.9 "Air conditioning was criticized by 91%."
      3.3 "67% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
    • 2.5 "Disappointing wellness & sports facilities."
      2.9 "71% didn't like the fitness area."
    View all review categories

    Overall rating

    7.1 Good
    based on 927 reviews
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      7.6 "Housekeeping was great, according to 76%."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 4.0 "Disappointing food."
    • 3.7 "Rooms are not good."
      1.8 "82% said rooms were small."
      3.3 "67% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.8 "Air conditioning was criticized by 92%."
      2.2 "78% found problems with the furniture."
      1.5 "85% criticized the small bathroom."
      4.4 "For 56%, the rooms looked old."
      3.1 "69% thought the tv was sub-standard."
    • 3.2 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
      3.3 "67% thought it was too noisy."
      1.5 "85% criticized the small bathroom."

    Overall rating

    7.3 Good
    based on 434 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      10.0 "100% said the concierge service was amazing."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 5.5 "Average value."
    • 4.0 "Breakfast is below average."
    • 3.0 "Awful rooms."
      1.4 "86% said rooms were small."
      2.7 "73% complained about the bathroom."
      0.8 "Air conditioning was criticized by 92%."
      1.4 "86% thought they were poorly maintained."
      1.2 "88% criticized the small bathroom."
      2.1 "79% found problems with the furniture."
      0.8 "92% were disappointed with the minibar."
    • 2.6 "Quite uncomfortable."
      1.4 "86% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
      1.2 "88% criticized the small bathroom."
    View all review categories

    Overall rating

    6.6 Good
    based on 335 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
    • 4.8 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 2.5 "Awful rooms."
      4.7 "53% said rooms were dirty."
      1.3 "87% said rooms were small."
      3.0 "70% complained about the bathroom."
      0.7 "Air conditioning was criticized by 93%."
      1.9 "81% found problems with the furniture."
      4.4 "For 56%, the rooms looked old."
      1.6 "84% thought they were poorly maintained."
    • 2.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
      3.0 "70% thought it was too noisy."

    Overall rating

    7.2 Good
    based on 276 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.4 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 5.4 "Average value."
    • 5.4 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.8 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 2.8 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      3.5 "65% thought it was too noisy."
      1.5 "85% criticized the small bathroom."
    • 2.6 "Awful rooms."
      1.6 "84% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
      3.2 "68% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      4.0 "For 60%, the rooms looked old."
      1.5 "85% criticized the small bathroom."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    union square
    close to bart
    hotel in great location
    great location
    staff both friendly and professional
    small room
    free wine
    nice boutique hotel
    heart of union square
    san francisco
    bathroom is a little small
    modern amenities
    street noise
    check out day
    cable cars
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