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The Westin San Jose
Top Romantic Hotel

302 South Market Street, San Jose, CA 95113, United States
+1 408 295 2000

S$ 260+

Overall guest ratings

8.6/10 Excellent
based on 890 reviews

Review highlights

  • 8.7
  • 8.3
  • 5.7
  • 4.3

Good to know

  • Great reception
  • Well-maintained rooms
  • Friendly service

Nearby

    show all

    About

    Located in the historic Sainte Claire Hotel building, The Westin San Jose has undergone a full renovation. Our downtown hotel is near the convention center, San Jose State University, and the city’s most popular shops, restaurants, and attractions. Meetings and events are flawlessly executed in our function rooms, which combine vintage charm with state-of-the-art technology. Catering can be provided by Il Fornaio, our acclaimed restaurant that specializes in fresh, authentic Italian cuisine. Relaxing, inspiring, and sophisticated, our guest rooms and suites reflect our desire to address your every need. Connect via High Speed Internet Access and 40-inch LCD TVs, sleep blissfully in a Westin Heavenly® Bed, and renew with the Heavenly® Bath.

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    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 890 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.2 "72% thought the service was very professional."
      7.8 "78% were impressed by the valet service."
      10.0 "Housekeeping was great, according to 100%."
    • 8.3 "Location is great."
      10.0 "Business sites within easy reach, said 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.4 "Good vibe."
      10.0 "100% said it was a stylish hotel."
      9.2 "92% enjoyed the friendly atmosphere."
      7.1 "71% thought the hotel was luxurious."
    • 6.3 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 4.3 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.7 "73% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 4.3 "Bar is not good."
    • 3.4 "Value below average."
      2.9 "The price was too high for 71%."
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    Overall rating

    8.8 Excellent
    based on 302 reviews
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 5.9 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      7.0 "Well-maintained, according to 70%."
    • 5.4 "Breakfast is mediocre."
    • 4.1 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.7 "73% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
    • 3.4 "Value below average."

    Overall rating

    8.7 Excellent
    based on 249 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 8.3 "Location is great."
    • 6.2 "Rooms are ok."
      6.3 "For only 63%, the bathroom was ok."
    • 4.4 "Not very comfortable."
      1.4 "86% said rooms were small."
    • 3.7 "Value below average."

    Overall rating

    8.6 Excellent
    based on 133 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.1 "Location is great."
    • 7.6 "Good vibe."
    • 6.4 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 4.1 "Not very comfortable."
      1.4 "86% said rooms were small."
      2.3 "77% thought it was too noisy."

    Overall rating

    8.3 Excellent
    based on 204 reviews
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.3 "Location is great."
    • 7.5 "Good vibe."
    • 6.1 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.9 "Only 69% said rooms were clean enough."
    • 4.6 "Not very comfortable."
      3.2 "68% thought it was too noisy."
      1.3 "87% said rooms were small."
    • 3.3 "Value below average."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Well-maintained rooms"
    "Friendly service"
    data provided by TrustYou

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