Overview

Crown Prince Hotel Surabaya

Jl. Basuki Rahmat no.23-27, Surabaya 60271, Indonesia
+62 315 450 090

S$ 58+

Overall guest ratings

8.3/10 Excellent
based on 2,393 reviews

Review highlights

  • 8.2
  • 8.0
  • 7.3
  • 4.1

Good to know

  • Nice building
  • Clean hotel facilities

Nearby

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    About

    Crown Prince Hotel Surabaya offers an airport shuttle (available 24 hours) for IDR 220000 per vehicle one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Avallon, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a children's pool are other highlights at this upscale hotel, and rooms offer 24-hour room service and flat-screen TVs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 2,393 reviews
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
    • 8.0 "Breakfast is good."
    • 7.3 "Good cleanliness."
      9.3 "93% thought it was clean."
    • 5.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.3 "53% thought the minibar was ok."
    • 5.4 "Location is acceptable."
    • 4.1 "Internet is poor."
    • 3.8 "Pool is below average."
      3.9 "Dirty pool, said 61%."
    • 3.3 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      3.3 "Air conditioning was criticized by 67%."
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    Overall rating

    7.6 Good
    based on 550 reviews
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.4 "Location is acceptable."
    • 6.4 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 4.3 "Pool is below average."
    • 3.6 "Not very comfortable."
      4.0 "60% didn't like the uncomfortable beds."
      3.5 "65% said rooms were small."
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    Overall rating

    7.5 Good
    based on 765 reviews
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.6 "Location is acceptable."
    • 3.6 "Not very comfortable."
      3.2 "68% said rooms were small."
    • 3.6 "Pool is below average."
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    Overall rating

    7.6 Good
    based on 478 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.5 "Good value."
    • 7.6 "Good cleanliness."
      9.4 "94% thought it was clean."
    • 7.6 "Good breakfast."
    • 6.3 "Location is acceptable."
    • 5.8 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 3.2 "Quite uncomfortable."
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    Overall rating

    7.6 Good
    based on 598 reviews
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.8 "High value."
    • 7.6 "Good breakfast."
    • 6.9 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 6.1 "Sufficient wellness & sports facilities."
    • 6.1 "Location is acceptable."
    • 5.8 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.1 "Pool is below average."
    • 3.7 "Not very comfortable."
      3.5 "65% said rooms were small."
      4.1 "59% didn't like the uncomfortable beds."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Clean hotel facilities"
    data provided by TrustYou

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