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Hotel Ciputra World Surabaya

Jl. Mayjen Sungkono Kav. 87, Surabaya, Indonesia
+62 315 120 1000

S$ 118+

Sat 10-12 Check in
Sun 11-12 Check out

Overall guest ratings

8.8/10 Excellent
based on 1,537 reviews

Review highlights

  • 9.3
  • 9.0
  • 8.8
  • 6.0

Good to know

  • Clean rooms
  • Modern Hotel
  • Great shopping

Nearby

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    About

    When you stay at Hotel Ciputra World Surabaya in Surabaya, you'll be connected to a shopping center and within the vicinity of Ciputra World Mall and Ciputra Waterpark. This 5-star hotel is within the vicinity of Ciputra Golf Club.

    Rooms

    Make yourself at home in one of the 212 air-conditioned rooms featuring refrigerators and minibars. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 1,537 reviews
    • 9.3 "Awesome vibe."
    • 9.0 "Terrific location."
    • 8.8 "Great service."
    • 8.6 "Breakfast is good."
    • 8.6 "Generally very clean."
    • 6.0 "Average value."
    • 4.9 "Pool is below average."
    • 2.7 "Disappointing internet connection."
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    Overall rating

    8.7 Excellent
    based on 276 reviews
    • 9.4 "Awesome vibe."
      9.8 "98% thought, the hotel was modern."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.8 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 8.6 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 8.5 "Breakfast is good."
    • 6.0 "Average value."
    • 5.3 "Pool is mediocre."
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    Overall rating

    8.4 Excellent
    based on 599 reviews
    • 8.9 "Vibe was good."
      9.6 "96% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
      8.1 "81% enjoyed the friendly atmosphere."
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 8.7 "Breakfast is good."
    • 8.6 "Generally very clean."
      8.6 "86% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 5.8 "Average value."
    • 4.8 "Pool is below average."
    • 2.4 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 461 reviews
    • 9.4 "Awesome vibe."
      9.8 "98% thought, the hotel was modern."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.7 "Breakfast is good."
    • 5.2 "Pool is mediocre."
    • 3.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.7 Excellent
    based on 199 reviews
    • 9.3 "Awesome vibe."
      9.8 "98% thought, the hotel was modern."
    • 9.0 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.2 "Breakfast is good."
    • 7.7 "Nice rooms."
      8.4 "84% said rooms were clean."
      7.7 "77% thought rooms were spacious."
      8.2 "82% said the beds were comfortable."
    • 5.7 "Average value."
    • 5.2 "Pool is mediocre."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Modern Hotel"
    "Great shopping"
    data provided by TrustYou

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