Overview

Hotel New Otani Tokyo, The Main
Best Outdoor Sports Facilities

4-1 Kioi-Cho Chiyoda-ku, Tokyo 102-8578, Japan
+81 332 651 111

S$ 223+

Overall guest ratings

8.6/10 Excellent
based on 2,227 reviews

Review highlights

  • 9.1
  • 8.9
  • 6.9
  • 6.8

Good to know

  • Friendly atmosphere
  • Professional service
  • Pleasant hotel grounds

Nearby

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    About

    The Hotel New Otani Tokyo is located in the center of downtown Tokyo, with easy access to Ginza and Roppongi. A 5-minute walk leads to 4 subway/train stations that travels to the major business districts and sight-seeing areas including Shinjuku and Akihabara.

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    Expedia

    AMENITIES

    • Free Wi-Fi
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    based on 2,227 reviews
    • 9.1 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      9.9 "Easily accessible by car, said 99%."
      8.0 "Great parking, according to 80%."
      9.9 "99% liked the proximity to sightseeing."
      8.1 "81% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% thought parking was inexpensive."
      8.0 "City centre within easy reach, said 80%."
    • 8.9 "Very good internet connection."
      8.5 "85% said the wifi quality was great."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      7.1 "71% were happy with the room service."
      7.0 "70% said the booking process went smoothly."
    • 8.1 "Amenities are good."
      9.5 "95% found the grounds to be nice."
      8.6 "86% thought the smoking area was great."
      10.0 "100% loved the outdoor sports facilities."
    • 7.6 "Nice rooms."
      7.8 "78% thought rooms were spacious."
      9.1 "91% thought the view was good."
      8.8 "88% said the beds were comfortable."
      7.1 "71% enjoyed the furniture."
      8.6 "86% were happy with the tv."
    • 6.9 "Pool is mediocre."
    • 6.8 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.8 "Breakfast is mediocre."
    • 5.3 "Average value."
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    Overall rating

    8.9 Excellent
    based on 868 reviews
    • 9.2 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.1 "91% liked the proximity to shopping."
      9.8 "Easily accessible by car, said 98%."
      8.2 "Great parking, according to 82%."
    • 9.1 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 8.9 "Very good internet connection."
    • 8.5 "Amenities are good."
      9.6 "96% found the grounds to be nice."
    • 8.4 "Comfort level is high."
      8.1 "81% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
      7.5 "75% thought it was pleasantly quiet."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Pool is mediocre."
    • 5.2 "Average value."
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    Overall rating

    9.0 Excellent
    based on 690 reviews
    • 9.4 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.9 "Near to public transport, according to 99%."
    • 8.2 "Amenities are good."
      9.6 "96% found the grounds to be nice."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
    • 7.1 "Nice rooms."
      7.6 "76% thought rooms were spacious."
      9.2 "92% thought the view was good."
      9.0 "90% said the beds were comfortable."
    • 6.9 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.7 "Average value."
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    Overall rating

    8.8 Excellent
    based on 311 reviews
    • 9.1 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.1 "91% liked the proximity to shopping."
    • 8.7 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.1 "Amenities are good."
      9.4 "94% found the grounds to be nice."
    • 7.2 "Nice rooms."
      9.0 "90% thought the view was good."
      7.6 "76% thought rooms were spacious."
    • 6.7 "Vibe was decent."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Average cleanliness."
    • 5.5 "Average value."
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    Overall rating

    8.3 Excellent
    based on 356 reviews
    • 9.0 "Terrific location."
    • 8.0 "Amenities are good."
      9.3 "93% found the grounds to be nice."
    • 7.9 "Good service."
      9.3 "93% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.2 "Nice rooms."
      7.4 "74% thought rooms were spacious."
      9.2 "92% thought the view was good."
      8.5 "85% said the beds were comfortable."
    • 6.8 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.7 "Pool is mediocre."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
    • 5.0 "Average value."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Pleasant hotel grounds"
    data provided by TrustYou

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