Located in Kabukicho, this hotel is within 1 mi (2 km) of Tokyo Toy Museum and Tokyo Metropolitan Government Building. Meiji Jingu Shrine and Shinjuku Gyoen National Garden are also within 2 mi (3 km).
Good location, small space could be better usedPros: Good location in Shinjuku within walking distance of major shops, restaurants and public transportation. Hotel looks new and has nice lobby, breakfast area, and rooftop lounge. Bed was very comfy.Cons: Room is tiny but not a complete surprise in Tokyo. However, there were several small things that could have been done to make the space more useful such as more clothes hangers, a shelf over clothing rod, and towel hooks in the bath to name a few.
Small and really not that goodPros: Price was slightly below the competition, but in retrospect, I would've gladly paid more for a much better stay.
Close to 7-11 and some fun areas in Shinjuky.
Cons: I've traveled to Tokyo for 3 straight years. This hotel is the worst by far. Even though it's advertised as a 4-star hotel, it is NOT a 4-star hotel. Here's what I think:
Very small room, even for Tokyo standard.
There were a few groups of rowdy tourists, and I can tell that the concierge was exhausted by them, and was not very friendly when she was helping me out.
Even though it's in Shinjuku, location is not that good. It's right next to a bunch of love hotels and far from the main Shinjuku station.
Overall, a big disappointment for me.
DisappointedCons: One of the female receptionist is unprofessional. After the room make up they forgot to put a teaspoon. When I informed her she told me that I should present to the front desk to ask for it! And she claims that they have rules (in disrespectful way). It is just a simple order (teaspoon)! I couldn’t understand what kind of rules that prevent them to bring a teaspoon! Totally unacceptable.
great hotelPros: great location, close to everything. the staffs are super helpful.
Cons: the hotel is perfectly fine, but the location is rather close to the red light district. but they are very discreet. My husband and i feel very safe and comfortable to walk around.
Great LocationPros: Small but cozy room. Perfect location.
StingyCons: I asked if they could help me make a reservation at a restaurant and was told that they couldn't help me once I had checked out. They said if I had asked seconds earlier, they would have helped me. Bad service.